Head Of Food And Beverage Operations

3 days ago

London London, UK, United Kingdom Levy Full time
Head Of Food And Beverage Operations - London

Head of Food and Beverage Operations - The o2
65000 per annum
  • 5 out of 7 days per week
  • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
  • Aviva Digicare - Free annual healthcare check
  • Exclusive Benefits & Wellbeing site (Perks at Work)
  • Entertainment discounts - up to 55% off cinema tickets
  • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
  • Travel discounts - Discounts with holiday companies such as TUI and Expedia
  • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
  • Meals on duty
  • Vodaphone discounts
  • Pension scheme and Life Assurance
  • Employee Assistance Programme
  • 23 days + BH's and an additional day off for your birthday
  • 2 days additional leave, following return from Maternity leave during the first year back
  • Competitive and supportive family benefits
  • Day off for baby's 1st birthday
  • Holiday purchase scheme
  • On-going training & development and career pathways
  • Professional subscriptions paid
  • Financial wellbeing programme and preferred rates on salary finance products

Who we are:


Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.

Focussed on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.


More about the role:


Overview
The O2 Arena is the world's most popular music venue, owned by AEG, it is the home of entertainment in London. With up to 200 plus incredible events a year including the Brits Awards, no day is ever the same and, Levy UK&I is proud to be the exclusive catering provider within the arena providing food and beverage.This a fabulous opportunity for an accomplished food and beverage professional. To inspire and lead a team of up to 400 people. Optimising the sales and profitability of each outlet underpinned by a structured approach, to focus on compliance with relevant company policies, standards, and employment principles.This role profile is a guide to the work you will initially be required to undertake, it may be changed from time to time to incorporate changing circumstances and business priorities. It does not form part of your contract of employment.
The specific remit of this role covers:
  • Oversee on estimated 16m through diverse food and beverage operations during 200+ shows per year.
  • Forward thinking, creating innovative retail strategies and presenting periodic updates to client SLT.
  • Overseeing all projects from an operational perspective, ensuring that all deadlines are met and work delivered to the agreed standard.
  • Ensuring consistent and exceptional service standards to achieve and exceed department targets and grow our reputation for legendary customer service.
  • Oversee and ensure that all services within remit are ready for operation at specific time and to the agreed standard (up to 22 food bars and beverage outlets).
  • Close and detailed liaison with 3 HOD's and their management team to plan and deliver innovative solutions.
  • Regular monitoring and development of each department to ensure that food & beverage quality, presentation, and standards are in place.
  • Liaison with 3rd party supplier and contractors to underpin effective service delivery.
  • Monitor and maintain the Health and Safety policy, process, and culture across your departments.
  • To provide direct liaison with management team to ensure that communication and expectations are clear.
  • Share and act on client and customer feedback continually.

About you:


At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

  • Food and Beverage Supervisor

    4 weeks ago

    East London, UK, United Kingdom Canary Riverside Plaza Hotel Full time

    A fantastic opportunity has arisen within the Luxury 5* Corporate Hotel brand, Canary Riverside Plaza Hotel in Canary Wharf, East London.We are currently recruiting a proactive and drivenFood and Beverage Supervisorto be a part of our main Guest Culinary Gem of the Hotel, the Food and Beverage Department.Set within the historic wharfs and quays of East...

  • Deputy Head of Premium Operations

    3 weeks ago

    London,, UK, United Kingdom COREcruitment Ltd Full time

    Deputy Head of Premium Operations, London, £55,000My client is a leading food and beverage operator and we are excited to be working with them to find a passionate an experienced Deputy Head of Premium Operations for one of their large-scale venue contracts. The Deputy Head of Premium Operations will support the Head of department in the co-ordination and...

  • Food & Beverage Supervisor

    3 months ago

    East London, UK, United Kingdom Novotel London Excel Full time

    Company DescriptionJoinus at Accor,wherelife pulseswithpassion!?As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition:...

  • Food & Beverage Assistant

    4 weeks ago

    East London, UK, United Kingdom Canary Riverside Plaza Hotel Full time

    A fantastic opportunity has arisen within the Luxury 5* Corporate Hotel brand, Canary Riverside Plaza Hotel in Canary Wharf, East London.We are currently recruiting a proactive and warmFood and Beverage Assistants (Casual - Minimum 20 Hours Per Week Capacity)to be a part of our main Guest Heartbeat Culinary Gem of the Hotel, the Food and Beverage...

  • Food and Beverage Coordinator

    4 weeks ago

    East London, UK, United Kingdom artotel Hoxton Full time

    Food and Beverage Coordinator for art'otel London HoxtonWe are recruiting for the coolest, newly opened Hotel in Hoxton! Seeking an extraordinary Food and Beverage Coordinator, an epitome of ambition and dedication, driven to deliver service that leaves hearts aflutter.If you possess the finesse honed in bustling high-volume eateries and thrive in the...

  • Assistant Food and Beverage Manager

    3 weeks ago

    London,, UK, United Kingdom PPHE Hotel Group Full time

    Assistant Food and Beverage Manager - Park Plaza Waterloo London HotelAt Park Plaza, first-class service and delicious food and drink are every bit as important to the hotel experience as a great night’s sleep in a stylish location is. That is why your contribution as an Assistant Food and Beverage Manager is so important.As the friendly face of the 494...

  • Food and Beverage Manager

    3 weeks ago

    London, UK, UK, United Kingdom Agemer ltd Full time

    F&B Manager - Hotel Hyde ParkLocation: Hyde Park, LondonSalary: £45,000 + Performance-Based BonusAbout Us:At Agemer Ltd, we specialize in sourcing top-tier talent for the hospitality sector, working with some of the most distinguished names in the industry. We are currently seeking an experienced Food & Beverage Manager for one of our prestigious clients, a...

  • Assistant Food Beverage Manager

    1 month ago

    London,, UK, United Kingdom Change Hospitality Full time

    Assistant F&B Manager (Monday – Friday) £40k London SW1 We are an exclusive private members club located in the heart of Central London, offering a elegant environment with premium dining, bars, and curated experiences for all members. We are seeking a talented and dedicated Assistant Food & Beverage Manager to support our F&B operations, ensuring...

  • Food and Beverage Manager

    3 weeks ago

    London,, UK, United Kingdom The Doyle Collection Full time

    The Bloomsbury Hotel is looking for an exceptionally talented Food & Beverage Manager. To effectively manage the Food and Beverage team to ensure a standard of service that meets and exceeds guest’s expectations while achieving and surpassing profitability and revenue goals for these areas. Moreover, to provide excellent guest service and genuine...

  • Director of Food And Beverage

    3 weeks ago

    London,, UK, United Kingdom The Doyle Collection Full time

    The Bloomsbury Hotel is looking for an exceptionally talented Director of Food & Beverage. To effectively manage the Food and Beverage team to ensure a standard of service that meets and exceeds guest’s expectations while achieving and surpassing profitability and revenue goals for these areas. Moreover, to provide excellent guest service and genuine...

  • Head of Quality Compliance

    4 weeks ago

    London , London , London , London, UK, United Kingdom RBW Consulting Full time

    Head of Quality Compliance Partnering exclusively with a long-standing, global manufacturing business, we are now supporting a critical hire for a Head of Quality Compliance. This senior leadership position will take on a pivotal role in governance and compliance across all business units, both manufacturing and commercial. Given the evolving nature...

  • Head of Mixology

    3 weeks ago

    London, UK, United Kingdom myGwork Full time

    This job is with The Peninsula London, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. The Peninsula London is seeking to hire a Head of Mixology who will develop and lead the cocktail concept and menus for the Food and Beverage...

  • Head of Quality Compliance

    3 weeks ago

    London,, UK, United Kingdom RBW Consulting Full time

    Head of Quality CompliancePartnering exclusively with a long-standing, global manufacturing business, we are now supporting a critical hire for a Head of Quality Compliance.This senior leadership position will take on a pivotal role in governance and compliance across all business units, both manufacturing and commercial. Given the evolving nature of the...

  • Head Chef

    2 months ago

    London,, UK, United Kingdom Andaz London Liverpool Street Full time

    At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.Just some of the benefits you will enjoy as a Head Chef at Andaz London Liverpool Street, a concept by Hyatt Hotels12 complimentary nights a year across Hyatt Hotels worldwideDiscounted...

  • Head of Operations

    3 days ago

    London,, UK, United Kingdom Troika Recruitment Full time

    The CompanyThis independent pizza brand is making waves in London with its artisanal recipes, top-quality ingredients, and welcoming hospitality. Known for its commitment to creating memorable dining experiences, the brand is passionate about delivering exceptional pizza and creating a sense of community. As the brand continues to grow, they are seeking a...

  • Head of Operations

    3 weeks ago

    London,, UK, United Kingdom Change Hospitality Full time

    Head of OperationsLondon Caterer £60-65kAbout Us:My client is a premier high-end catering company known for delivering exceptional culinary experiences for exclusive events in London. They pride themselves on their attention to detail, quality of ingredients, and outstanding service. They are seeking a dynamic and experienced Head of Operations to join our...

  • Food Safety Consultant

    4 weeks ago

    London,, UK, United Kingdom Food Alert Ltd Full time

    Based in central London & Wellingborough operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and...

  • Food and Beverage Cost Controller

    3 days ago

    London , London, UK, United Kingdom Rhubarb Hospitality Collection Full time

    F&B Cost Controller - Monday to FridayCompetitive salaryGlobal Hospitality Business Backing + Buying powerOngoing Training and Career DevelopmentLondon’s leading Event CatererWe're looking for an experienced F&B Cost controller to join our Rhubarb London Events team.With over twenty years of experience, rhubarb Hospitality Collection (RHC) proudly...

  • Food and Beverage Cost Controller

    2 hours ago

    London , London, UK, United Kingdom Rhubarb Hospitality Collection Full time

    F&B Cost Controller - Monday to Friday£35-£40KGlobal Hospitality Business Backing + Buying powerOngoing Training and Career DevelopmentLondon’s leading Event CatererWe're looking for an experienced F&B Cost controller to join our Rhubarb London Events team.With over twenty years of experience, rhubarb Hospitality Collection (RHC) proudly create and...

  • Pastry Chef

    3 days ago

    London , London, UK, United Kingdom Fundamental Hospitality Full time

    Pastry Chef (Head of Section) - Shanghai Me - London DEPARTMENT - SHANGHAI ME CULINARY DEPARTMENT REPORTS TO - HEAD CHEF JOB PROFILE DESCRIPTION: The PASTRY CHEF is a skilled culinary professional who specializes in creating a wide variety of quality desserts, pastries, small bakery items and sweet goods. The Section Head Chef is a responsible to...