General Manager
11 hours ago
Company Description
Funzy is a fast paced and demanding working environment inviting the public to the facility Monday to Sunday. Therefore enthusiasm, great communication and flexibility are all important aspects of the job.
The role of the General Manager is to ensure your team deliver the highest standards of customer service in all areas of the park and to ensure that all customers and participants have an enjoyable and safe experience.
The General Manager will take direction from the Senior Management team in carrying out delegated tasks and adopt a leadership role in areas assigned to him/her as required.
The General Manager is responsible for the day to day running of the facility, including, but not exhaustive to; cafe management, organising staff rota’s, ordering stock, assigning resources to tasks, and providing an overall exceptional customer care.
Role Description
-Preparing staff rota’s that meet with Company KPI’s
-Managing staff effectively and efficiently.
-Managing gross profit margins
-Opening & Closing the facility appropriately
-Responsible for all Health and Safety and compliance for the site.
-Managing the on-site Cafe
-Managing orders & ensuring the venue is suitably stocked at all times
-Ensure all income is recorded accurately and Money handling procedures are adhered by all staff.
-Deal with queries from the public and customers with an ability to actively gain and quantify all feedback.
-Prepare reports for senior management review
-All other tasks that contribute to the successful day to day running of the venue
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