Chief of Staff

3 days ago

London, UK, United Kingdom JAB Pet Services Full time

Position Overview:

We are seeking an experienced, strategic, and highly organized Chief of Staff to support the Global Chief Technology Officer (CTO). This pivotal role acts as a trusted advisor to the CTO, providing operational, strategic, and administrative support while driving key initiatives across the global technology organization. The Chief of Staff will play a critical role in ensuring the efficiency, alignment, and success of the CTO's agenda and the broader technology team.


Key Responsibilities:

  1. Strategic Support and Advisory:
  • Serve as a trusted advisor and confidant to the CTO, providing insights and recommendations on key decisions and initiatives.
  • Partner with the CTO to define and execute strategic priorities, aligning the technology organization’s goals with the company’s overall objectives.
  1. Operational Oversight:
  • Coordinate and manage the CTO’s day-to-day activities, ensuring alignment with long-term strategic goals.
  • Drive execution of critical projects and initiatives, tracking progress, identifying roadblocks, and facilitating solutions.
  • Develop and manage dashboards and reporting tools to provide visibility into the performance and effectiveness of the technology organization.
  1. Team Leadership and Collaboration:
  • Act as a liaison between the CTO and key stakeholders, ensuring effective communication and collaboration across departments and regions.
  • Facilitate leadership team meetings, including setting agendas, capturing action items, and ensuring follow-through on commitments.
  • Foster a culture of accountability, innovation, and collaboration across the global technology team.
  1. Communication and Stakeholder Management:
  • Draft and review high-impact communications, presentations, and reports for the CTO, including Board updates and internal announcements.
  • Represent the CTO in meetings and engagements as required, ensuring consistent messaging and alignment with strategic goals.
  • Build strong relationships with senior leaders, partners, and stakeholders across the organization.
  1. Process Improvement and Special Projects:
  • Identify and implement process improvements to enhance the efficiency and effectiveness of the technology organization.
  • Lead special projects and initiatives as directed by the CTO, ensuring timely delivery and measurable outcomes.
  • Monitor industry trends and emerging technologies, providing insights to inform strategy and innovation efforts.

Qualifications and Skills:

  • Bachelor’s degree in a relevant field; advanced degree (MBA or equivalent) strongly preferred.
  • 8+ years of experience in strategic roles such as management consulting, corporate strategy, or operational leadership, preferably in a technology-driven organization.
  • Strong understanding of technology, innovation, and digital transformation trends.
  • Exceptional analytical, organizational, and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Proven track record of successfully influencing and collaborating with senior executives and cross-functional teams.
  • Excellent communication skills, both written and verbal, with the ability to distill complex ideas into clear, actionable insights.
  • High level of discretion, integrity, and professionalism in handling sensitive and confidential information.
  • Demonstrated ability to think strategically while maintaining attention to detail.
  • Strong interpersonal skills, with a collaborative and solutions-oriented mindset.

Why Join Us?

  • As the Chief of Staff to the Global CTO, you will have the unique opportunity to influence the strategic direction of a cutting-edge technology organization. This role offers a high degree of visibility and impact, working alongside a dynamic leadership team in a fast-evolving global environment.

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