Service Manager

3 months ago

UK, UK, United Kingdom Active Care Group Full time

Come and join one of the UK's largest providers of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.


We have an amazing opportunity for a Service Manager (Clinical) to lead our wonderful Specialist Brain Injury Neurological Care and Rehabilitation Service in Nottingham, located in the town of Hucknall, 7 miles from Nottingham City Centre and just 2 miles from the M1 Motorway. Our specialist centre has a friendly and dedicated team who provide long-term person-centred care and support for adults with either a brain injury or complex neurological condition. With Three distinct yet complimentary services on one site, we offer flexible we offer flexible care options form our specialist onsite team. Our clinical team is highly trained in the rehabilitation and care of adults with brain injuries and other neurological conditions.


As Service Manager you will be responsible for ensuring the effective delivery of high-quality patient centred services on a 24-hour basis. You will lead an inspiring, forward thinking, engaged, and motivated team and be responsible for the strategic direction of the service ensuring that it meets the business objectives, financial objectives and market demand.


What you'll be working:

We can be flexible but you will work a minimum of 37.5 hours per week – Monday to Friday.


As Service Manager you will also be part of the on-call rota and be expected to attend for any emergencies.


What you'll be doing:

  • Ensure the care and treatment delivered by the Service is high quality, safe and patient centred at all times.
  • Lead and inspire a valued team, maximising the potential of the individuals within it
  • Ensure all the people we support, and colleagues are safeguarded and any concerns are raised via the appropriate process including Speak Up; its important Just Culture and Behaviours are embedded and that these are naturally acted at all times
  • Direct line management of the senior management team, ensuring senior management cover arrangements, including out of hours on-call
  • Responsible for ensuring that all care standards, regulatory standards, and other quality measurement criteria are met, if not exceeded
  • Work independently with responsibility for all aspects of running the service including budgetary management (income and expenditure) and all statutory compliance of the property including fire management, infection prevention and control the services and facilities
  • Ensure that robust Local Integrated Governance arrangements are in place, and that the Quality & Performance Management System is maintained to a high standard
  • Build excellent relationships with all colleagues, visitors, carers and regulatory bodies


What you'll have:

  • Current NMC Pin Registration (RNA)
  • A legal right to work in the U.K


  • Passion and dedication to providing person centred care and ensuring the people we support are treated with dignity
  • QCF / NVQ Level 5 Health and Social Care Management or equivalent is essential
  • Strong understanding of safeguarding, regulatory landscape, and legislation framework
  • Previous experience leading and inspiring a senior team and management of varying disciplines
  • Good organisational skills with the ability to prioritise as appropriate

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.


What to look forward to:

  • 25 days plus bank holidays
  • Birthday off
  • Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
  • Active Reward App giving discounts and savings on your weekly shop
  • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
  • A Nest Personal Pension account
  • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
  • We recognise outstanding Active Behaviours via the Active Awards programme
  • Enhanced Sick & Maternity Pay benefits
  • Refer a Friend Scheme and earn yourself up to £1500 for Nurses, Therapists & Doctors, £500 all other roles, by recommending someone you know
  • ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group



ACGSP

  • Director of Environmental Services

    2 months ago

    UK, UK, United Kingdom Service Care Solutions Full time

    About the Company - Our Local Authority client based in West Yorkshire is currently recruiting for an Interim Director of their Environmental Services Team asap. This is a full time, ongoing temporary contract for at least 6 months offering hybrid working and a day rate of between £475 - £550 per day Umbrella LTD (£375 - £430 PAYE). The purpose of the...

  • Service Manager

    4 months ago

    UK, UK, United Kingdom Mansell Recruitment Group Full time

    Our client is a leading manufacturer of engineering equipment that is seeking an experienced Service Manager to join their team. The Role As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service. You'll elevate performance, enhance customer satisfaction, and contribute to overall...

  • Service Manager

    4 months ago

    UK, UK, United Kingdom Netcentrix Full time

    Role: Service ManagerSalary: £DOE plus benefits Job Location: Chorley The role We’re looking for a Service Manager to join and lead our Managed Service support desk. This role requires an individual with previous experience managing a support team within an IT Managed Service Provider.As the Service Manager, you will be the linchpin, ensuring our team of...

  • Service Manager

    2 months ago

    UK, UK, United Kingdom DiverseJobsMatter Full time

    Reporting to the Multinational Client Centre Hub Manager, you'll be working with producing underwriting teams and Global Network offices. This is a key role to the European Operations (EO) business where you'll be leading a team of Multinational Service Experts to deliver essential multinational servicing and co-ordinating programmes through their...

  • Service Manager

    2 months ago

    UK, UK, United Kingdom nGenium Full time

    Service Manager/Team Lead Salary: £50k - £70k + Credit Card + BonusLocation: Remote – South UKnGenium is currently recruiting for a global specialist provider of analytical instrumentation and laboratory equipment service and support working with pharmaceutical companies and research facilities across the UK, EU and the US. Through continued growth they...

  • Service Manager

    4 weeks ago

    UK, UK, United Kingdom Brainkind Full time

    Service Manager - Ely Salary: Up to £48,000 per annum Hours: 35 hours per week (Mon- Fri) Ready for your leadership to make a greater difference? You can inspire a passionate team to help residents live life their way. Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units...

  • Service Manager

    3 months ago

    UK, UK, United Kingdom Complete Security Recruitment Full time

    Fire & Security Role: Are you a Service Manager? Paying up to £55kWhat can you expect as an employee: To £55k Basic + Car allowance & Benefits23 Days + B/H & Birthday offHealthcare PensionAbout the role: Ensure the service department is run efficiently to maximise company profitability with the correct personnel in attendance to site specific issues and...

  • Integrated Case Management

    4 weeks ago

    UK, UK, United Kingdom Scottish Prison Service Full time

    Vacancy Type: PermanentLocation: HMP EdinburghPay Band: Please refer to full job description on SPS career siteSalary: £26,567 Closing Date: 2024-12-13Hours of Work: Please refer to full job description on SPS career siteJob Purpose:The post holder will support the organisation of case conferences with internal and external agencies, prepare all relevant...

  • IT Service Delivery Manager

    3 weeks ago

    UK, UK, United Kingdom Your Next Hire Full time

    Job Title: IT Service Delivery Manager (SaaS Solutions)Package: £65k + Flexi-time + Private HealthcareLocation: Remote/Nottingham (with some travel required)Overview:We are currently seeking a IT Service Manager on behalf of a leading high-growth SaaS company in the renewables space. This is a fantastic opportunity for a highly motivated individual to take...

  • Customer Service Manager

    3 hours ago

    UK, UK, United Kingdom Medlock Partners Full time

    Customer Service Manager Permanent & Full TimeBased in Macclesfield -HybridFree on-site parking included. £35 - £40,000 plus competitive benefits package, including 25 days annual leave (plus bank holidays) Medlock partners have exclusively partnered with a Cheshire based Fashion brand to oversee the customer operations and management of the customer...

  • Technical Services Manager

    3 weeks ago

    UK, UK, United Kingdom Redfaire Full time

    Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports users of Oracle ERP. Our goal is to transform the way our clients do business by developing and implementing IT solutions that create value, drive innovation, and reduce overall costs. We are problem solvers and trusted...

  • Customer Service Manager

    1 month ago

    UK, UK, United Kingdom Morgan Ryder Full time

    Customer Services ManagerLocation: LiverpoolSalary: £60k basic plus, pension, 25 holidays, Life cover x3, Pension 6.75%Hols 23 days, Medical Cashback PlanAbout the Role:We are looking for a dynamic and experienced Customer Service Manager to join our team based in Liverpool. This role will see you leading a dedicated customer service team in delivering...

  • Site Services Manager

    4 weeks ago

    UK, UK, United Kingdom RecruitME Full time

    We are seeking a Site Services Manager who is a Continuous Improvement Champion, proactive, detail-oriented and experienced in site services, particularly within FMCG.Following significant investment, new machinery and restructuring, we have some great opportunities to join a forward thinking business at this value add site.One of the many new roles is the...

  • Service Delivery Manager

    4 weeks ago

    UK, UK, United Kingdom Redfaire Full time

    Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports users of Oracle ERP. Our goal is to transform the way our clients do business by developing and implementing IT solutions that create value, drive innovation, and reduce overall costs. We are problem solvers and trusted...

  • Service Operations Manager

    2 months ago

    UK, UK, United Kingdom DaVita UK Full time

    About us:At DaVita UK, we provide dialysis care for over 2,000 patients across 27 clinics across the UK. We’re part of DaVita International who are focused on transforming care and improve quality of life for people receiving dialysis treatment globally. We are an independent nurse-led provider working in partnership with the NHS to deliver the highest...

  • Sales Service Manager

    4 weeks ago

    UK, UK, United Kingdom Tiger Resourcing Group Full time

    Services Sales Manager; Services/Maintenance ContractsHybrid - Sheffield - 2 days per week, travel and overnight expenses paidDescribe the job’s primary purpose, contribution to the department or how the role supports the achievement of Company objectives. Principle Duties and Responsibilities:In conjunction with the UK Head of Service lead the external...

  • Service Delivery Manager

    4 weeks ago

    UK, UK, United Kingdom Tomgandhi Consulting Ltd Full time

    Role - Service Delivery ManagerLocation - West YorkshireContract (Inside IR35)Work Mode- HybridRate - 300 Pounds/DayExperience:· 14+ years of experience in IT industry with Manual, Automation testing along with account management skill set.· Knowledge of Financial Services, Mortgage Servicing, Banking, Insurance industries and markets is highly regarded.·...

  • Visitor Services Manager

    2 months ago

    UK, UK, United Kingdom Val Wade Recruitment Part time

    Duty Manager, Museum, West London, Part Time Temporary Role, £17 per hour plus holiday pay accrualOur client a world-renowned Museum based in West London requires a Duty Manager. This role requires you to be available for the following dates, 4.30pm - 8.30pm; 9 November, 16 November, 23 November, 30 November, 7 December, 14 December, 21 December, 28...

  • Adults Social Worker

    4 months ago

    UK, UK, United Kingdom Service Care Solutions Part time

    Service Care Solutions have several exciting opportunities across Greater Merseyside Councils, offering opportunities to work in various teams and disciplines, including Mental Health, Learning Disabilities, Hospital Discharge, and Community Care.Vacancies available in Liverpool City, Sefton, St. Helens, Knowsley, Halton and Wirral councils.Full time,...

  • Children's Social Worker

    4 months ago

    UK, UK, United Kingdom Service Care Solutions Part time

    Service Care Solutions have several exciting opportunities across Greater Merseyside Councils to join various Children's Services teams and disciplines, from Child Protection and Safeguarding to Looked After Children and Early Help.Vacancies available in Liverpool, Knowsley, St Helens, Sefton, Wirral and Halton councils.Full time, Hybrid, Compressed and...