Service Manager

4 weeks ago


UK, UK, United Kingdom Active Care Group Full time

Come and join one of the UK's largest providers of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.


We have an amazing opportunity for a Service Manager (Clinical) to lead our wonderful Specialist Brain Injury Neurological Care and Rehabilitation Service in Nottingham, located in the town of Hucknall, 7 miles from Nottingham City Centre and just 2 miles from the M1 Motorway. Our specialist centre has a friendly and dedicated team who provide long-term person-centred care and support for adults with either a brain injury or complex neurological condition. With Three distinct yet complimentary services on one site, we offer flexible we offer flexible care options form our specialist onsite team. Our clinical team is highly trained in the rehabilitation and care of adults with brain injuries and other neurological conditions.


As Service Manager you will be responsible for ensuring the effective delivery of high-quality patient centred services on a 24-hour basis. You will lead an inspiring, forward thinking, engaged, and motivated team and be responsible for the strategic direction of the service ensuring that it meets the business objectives, financial objectives and market demand.


What you'll be working:

We can be flexible but you will work a minimum of 37.5 hours per week – Monday to Friday.


As Service Manager you will also be part of the on-call rota and be expected to attend for any emergencies.


What you'll be doing:

  • Ensure the care and treatment delivered by the Service is high quality, safe and patient centred at all times.
  • Lead and inspire a valued team, maximising the potential of the individuals within it
  • Ensure all the people we support, and colleagues are safeguarded and any concerns are raised via the appropriate process including Speak Up; its important Just Culture and Behaviours are embedded and that these are naturally acted at all times
  • Direct line management of the senior management team, ensuring senior management cover arrangements, including out of hours on-call
  • Responsible for ensuring that all care standards, regulatory standards, and other quality measurement criteria are met, if not exceeded
  • Work independently with responsibility for all aspects of running the service including budgetary management (income and expenditure) and all statutory compliance of the property including fire management, infection prevention and control the services and facilities
  • Ensure that robust Local Integrated Governance arrangements are in place, and that the Quality & Performance Management System is maintained to a high standard
  • Build excellent relationships with all colleagues, visitors, carers and regulatory bodies


What you'll have:

  • Current NMC Pin Registration (RNA)
  • A legal right to work in the U.K


  • Passion and dedication to providing person centred care and ensuring the people we support are treated with dignity
  • QCF / NVQ Level 5 Health and Social Care Management or equivalent is essential
  • Strong understanding of safeguarding, regulatory landscape, and legislation framework
  • Previous experience leading and inspiring a senior team and management of varying disciplines
  • Good organisational skills with the ability to prioritise as appropriate

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.


What to look forward to:

  • 25 days plus bank holidays
  • Birthday off
  • Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
  • Active Reward App giving discounts and savings on your weekly shop
  • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
  • A Nest Personal Pension account
  • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
  • We recognise outstanding Active Behaviours via the Active Awards programme
  • Enhanced Sick & Maternity Pay benefits
  • Refer a Friend Scheme and earn yourself up to £1500 for Nurses, Therapists & Doctors, £500 all other roles, by recommending someone you know
  • ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group



ACGSP



  • UK, UK, United Kingdom Service Care Solutions Full time

    Are you an experienced Maintenance / Engineering Manager with an extensive background of leading and managing a team of multi-disciplinary engineers within a fast-paced industrial manufacturing environment? Are you looking to play a pivotal role in the continued success and improvement of an established world-leading business with an already established...

  • Engineering Manager

    4 weeks ago


    UK, UK, United Kingdom Service Care Solutions Full time

    Engineering Manager (Mechanical Bias) - Industrial Manufacturing - West MidlandsAre you an experienced Engineering Manager looking to play a key role in driving Engineering and Operational Excellence within a heavily process-based manufacturing environment? Are you an experienced / qualified Mechanical Engineering Manager with experience of leading a team to...

  • Service Manager

    2 months ago


    UK, UK, United Kingdom Mansell Recruitment Group Full time

    Our client is a leading manufacturer of engineering equipment that is seeking an experienced Service Manager to join their team. The Role As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service. You'll elevate performance, enhance customer satisfaction, and contribute to overall...

  • Service Manager

    2 months ago


    UK, UK, United Kingdom Netcentrix Full time

    Role: Service ManagerSalary: £DOE plus benefits Job Location: Chorley The role We’re looking for a Service Manager to join and lead our Managed Service support desk. This role requires an individual with previous experience managing a support team within an IT Managed Service Provider.As the Service Manager, you will be the linchpin, ensuring our team of...

  • Service Manager

    2 months ago


    UK, UK, United Kingdom Vibrance Full time

    Are you looking for a fulfilling & rewarding career?Vibrance has an exciting opportunity for a Service Manager to join our team in Woodford Green. You will join us on a full-time basis, and in return, you will receive a competitive salary of £38,000 per annum, plus benefits.You will be responsible for 2 services located within 5 minutes’ walk of each...

  • Service Manager

    1 month ago


    UK, UK, United Kingdom Venn Group Full time

    Responsible for the effective and efficient delivery of service or services. Including being the escalation point for any operational issues relating to the services and addressing them in a timely manner.Responsible for development of specialty service plans that are consistent with the strategic aims and objectives of the Trust.Undertake with the...

  • Service Manager

    2 weeks ago


    UK, UK, United Kingdom Complete Security Recruitment Full time

    Fire & Security Role: Are you a Service Manager responsible for the management of all service, small works and fault works? Paying up to £55kWhat can you expect as an employee: Company Car scheme (£500pcm), Fuel card, company credit card.25 days + bank holiday per year.2 wellbeing days (x1 to be taken per 6 months)Birthday day off.Buy/Sell holiday...

  • Service Manager

    2 months ago


    UK, UK, United Kingdom Stratstone Full time

    Service LeaderStratstonePorsche Centre NottinghamOTE up to £65,520 with company car, pension, critical illness, life assurance, single health care, 25 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales servicesCan you bring a passion for incredible customer service to a new career as Service...

  • IT Service Manager

    3 weeks ago


    UK, UK, United Kingdom Digital Waffle Full time

    Role: IT Service ManagerLocation: RemoteSalary: Up to 50kKey Skills:CloudITILSQLTomcat ApacheIT OperationsDigital Waffle is looking for an IT Team Lead to lead and develop our client's SaaS operations team. You’ll be responsible for ensuring the smooth running of our SaaS environment, delivering exceptional service to both internal and external...

  • Service Manager

    2 weeks ago


    UK, UK, United Kingdom Complete Security Recruitment Full time

    Fire & Security Role: Are you a Service Manager? Paying up to £55kWhat can you expect as an employee: To £55k Basic + Car allowance & Benefits23 Days + B/H & Birthday offHealthcare PensionAbout the role: Ensure the service department is run efficiently to maximise company profitability with the correct personnel in attendance to site specific issues and...


  • UK, UK, United Kingdom Modern Networks Ltd Full time

    About Us:Modern Networks is a leading provider of Managed IT services to the Commercial Property, Science Parks, Education and SME sectors, dedicated to delivering innovative and reliable technology support to our client base. We pride ourselves on our commitment to exceptional customer service and continuous improvement, ensuring our clients achieve their...


  • UK, UK, United Kingdom UST Full time

    UST are currently recruiting for an experienced Service Delivery Manager to lead IT service management, customer relations, and incident, problem, and change management processes. The ideal candidate will have strong leadership abilities, excellent customer relationship management skills, and a deep understanding of IT service delivery and ITIL practices....


  • UK, UK, United Kingdom Service Scalers Full time

    About Service Scalers…Service Scalers is the fastest-growing Home Service Marketing Agency focused on helping Plumbers, HVAC, Roofers, Electricians, and more scale through demand. Our mission is to help companies run profitable marketing campaigns that actually drive leads because no one deserves to work with an agency that sucks.Enough about us, we want...


  • UK, UK, United Kingdom Consult Energy UK Full time

    Service Delivery ManagerLocation: RemoteAbout Us: Consult Energy are working with an established Utilities company who are committed to providing exceptional services across the sector. Their mission is to deliver innovative solutions that enhance the lives of their customers and support the communities they serve. They pride themselves on their...


  • UK, UK, United Kingdom NFP People Full time

    Service Delivery ManagerThis is an exciting opportunity for a Service Delivery Manager, you will play a vital role in supporting and building relationships with young offenders.Position: Service Delivery ManagerLocation: East MidlandsContract: PermanentHours: 35 per weekSalary: £33,437 per annum About the Role:As Service Delivery Manager you will thrive...


  • UK, UK, United Kingdom Fruition IT Full time

    Job Title: Service Delivery Manager Location: Leeds (1-2 days per week on-site)Length: Initial 3 monthsStart Date: ASAP (September) Rate: Market Inside IR35Fruition IT are seeking an experienced Service Delivery Manager to join a leading finance company on a contract basis. You'll be managing relationships with critical third-party suppliers, ensuring...

  • Deputy Service Manager

    2 months ago


    UK, UK, United Kingdom Voyage Care Ltd Full time

    Deputy Service Manager - Axminster - £30,069paJoin Voyage Care and Feel Valued, we reward your dedication with:• Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)• Premium overtime rates at an additional £1 per hour (Ts & Cs apply)• Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is...


  • UK, UK, United Kingdom Transparity Full time

    Job overview / purposeOverall ownership & accountability for the management and successful delivery of contracted services, across a wide range of customers. The role is responsible for ensuring all IT & related services meet contracted specifications across the full-service lifecycle.Client Relationship building is crucial in this role, building &...


  • UK, UK, United Kingdom SX3 Independent Claims Consultants Full time

    Company DescriptionSX3 Independent Claims Consultants is a consultancy dedicated to the insurance claims industry, offering claims management consultancy and audit services to the London market and general insurance sectors. They provide resourcing solutions such as candidate search, interim placements, mentoring, and career advice. With three service...

  • Service Desk Manager

    3 months ago


    UK, UK, United Kingdom Peaple Talent Full time

    Job Title: Service Desk Manager Location: Bristol (2/3 days onsite) Salary: £60,000 Peaple Talent have partnered with an established organisation looking for a Service Desk Manager to join the team. You will be responsible for overseeing the operation of the field and desk based Service Desk teams. The Role: Lead and manage the team to support all IT...