Product Specialist III

3 weeks ago

Hemel Hempstead, Hertfordshire, United Kingdom Thermo Fisher Scientific Full time
*Job Description*
*Product Specialist for Surface Analysis in EMEA*
The vacant position of Product Specialist for Surface Analysis in EMEA will challenge the successful candidate with a multi-faceted job which is primarily sales but with strong ties to several other business functions.
Job Description Details Job Description:
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing efficiency in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our distributed team of more than 125,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
*Location/Division-Specific Information* AIG/MSD within the Electron Microscopy Business Unit commercial team.
Location: Eindhoven, UK or France Remote. Travel about 50%.
*How will you make an Impact?*
In line with the strategic objectives of the EMEA Material Science Commercial Organization, this role is to demonstrate technical and commercial advantages of Thermo Scientific Surface Analysis systems, with XPS being the core technology, complemented by adjacent technologies like Electron Loss Spectroscopy, Raman Spectroscopy, Ion Scattering Spectroscopy, Energy-Dispersive X-Ray Spectroscopy, and others. In many instances this task is part of a team effort to promote sophisticated workflow solutions that may contain XPS, SEM, FIB-SEM and TEM. While demonstrating live measurements on our systems in primarily the job of our applications team, hands-on training will enable you to operate our systems independently.
*A Day in the Life:* We encourage candidates that enjoy working in a multi-disciplinary, highly technical environment where personal development and team collaboration are key to success.
In the Sales and Service organization, we listen to customer needs, understand, and develop the market, leverage technical understanding and product knowledge to converge on successful sales strategy, develop presentations to support plans, reply to tenders, direct applicable product solutions and develop effective strategies for closing opportunities.
Using your technical knowledge and excellent social skills you can reliably engage prospects and be a consistent point of technical information on the product portfolio represented. Working the entire sales cycle from lead to closure, this role will work with many aspects to make business successful, including NanoPort colleagues (our demonstration facilities), Account Managers, and Product Leaders in Marketing.
As an XPS professional, you will deliver on a product quota, help drive the regional tactics and support the territory development plans for academia and industry.
As the primary technical contact for account managers, you will be the face of the Thermo Scientific brand for customers and channel partners in many situations including technical explanations, distilling customer needs to internal team members that develop solutions, supporting specific external supplier/partner proposals and observing, reporting and reacting to market trends.
In this role, you will continue to build and support relationships with key opinion leaders through the delivery of seminars, workshops and product training and support key regional marketing events.
The role will be an anchor point from product to field, being a key component of the customer feedback loop to support key application development.
*Keys to Success:* Education

* Typically requires an M.Sc. degree or higher in Materials Science, Chemistry and or Physics.
* Fluent in English and French both written and speaking is required.
* Arab would be useful, however is not a must.
Experience
* Comprehensive knowledge and experience with XPS (X-Ray Photoelectron Spectroscopy) is a must.
* Experience with other high-end analytical equipment (like SEM, TEM, EDS, EBSD, CL, Raman, related material science and/or industry specific techniques) will be useful.
* Experience working with and managing multiple projects and teams simultaneously across a matrixed organization
* Previous client-facing commercial experience is desirable.
Knowledge, Skills, Abilities
* Proactive self-starter.
* Being open to other cultures.
* Confident in public speaking and client settings.
* Clear and open communication.
* Initiating and supporting sales development efforts in EMEA with thoughtful ideas.
* Understands customer markets, requirements, laboratory processes, methods and regulations.
* Develops and maintains successful customer relationships (internal and/or external).
* Articulate how our products impact material science and generate value for applications.
* Prioritize requirements and meet or exceed customer expectations.
* Aim to continuously enhance commercials skills and improve processes.
*What we offer:*
* Employment with an innovative, transformative organization.
* Outstanding career and development prospects.
* Exciting company culture which stands for integrity, intensity, involvement, and innovation.
If you are interested, please apply online with your CV and motivation letter including possible start date and salary expectations.
At Thermo Fisher Scientific, each one of our 125,000 outstanding minds has a unique story to tell. Join us and supply to our mission—enabling our customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or any other legally protected status.

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