Customer Relationship Management Specialist

1 month ago


Derby UK, Derbyshire, United Kingdom Premier Group Recruitment Full time

CRM Specialist – Derby


As a CRM Specialist you will play the crucial role in identifying areas for maintaining and generating customer relationships, ensuring high customer satisfaction with a focus on ecommerce channels. You will re-engage with previous customers, sustain current relationships, as well as build new relationships through email marketing campaigns.


You will plan and collaboratively work with the design team to build email marketing campaigns and customer accounts, as well as implement strategies to generate and enhance retention, satisfaction and loyalty amongst customers.


The CRM specialist will monitor ecommerce transactions and maintain thorough records of customers interactions and activities, constructing regular reports using data and insights to support your findings.


A successful CRM specialist would have the opportunity to progress their career with potential of becoming an SME with ownership of the area.


Why them?

  • This role is permanent
  • Onsite 5 days a week
  • You can look forward to a starting salary of up to £40,000
  • 25 days holidays + bank holidays


About them

The company was established in 2003 and has since grown massively over the years to deliver on highest performance, safety and quality standards across all their products. They’re constantly testing and enhancing their range with the help of their dedicated Derby based R&D team.


What you will ideally have experience of?

  • Experience of building, planning and running email marketing campaigns
  • Experience in retention or account ecommerce management
  • Understanding of Market segmentation and strategies
  • Excellent communication and relationship building skills (verbal & written)
  • Experience using Bloomreach (not essential)
  • Relevant degree or equivalent experience in a related field (e.g., business, marketing, customer service, or ecommerce)
  • Strong problem-solving skills, with an analytical eye for detail


What’s next?

If this sounds like it could be worth a conversation, then apply today and we’ll aim to be in touch shortly.


  • Operations Manager

    4 weeks ago


    Derby, UK, Derbyshire, United Kingdom Rockfield Specialist Recruitment Full time

    Operations ManagerChange management / Leadership / efficiency and growthOur client is a well-established SME, a leader in their field, delivering a specialist engineering, repair and overhaul-based service to their clients, across the UK.They’re enjoying a prolonged period of growth and in line with this, they seek to appoint a new Operations Manager whose...

  • Product Manager

    2 months ago


    Derby, UK, Derbyshire, United Kingdom Progress Sales Recruitment Ltd Full time

    Product Manager / MarketingEstablished over 35 years with a reputation for excellent customer service and support this is a fantastic opportunity to join a leading manufacturer of capital equipment used to ensure medical / surgical products are effectively decontaminated / sterilised ensuring patient safety. Access to East Midlands offices 2-3 times each...


  • Derby, UK, Derbyshire, United Kingdom Mortgage Advice Bureau Full time

    Quality Assurance Specialist (Internal title: Advice Quality Specialist) Permanent, Full-time (37.5 hours, Monday to Friday)Hybrid working – based at our Derby office 3 days a week, 2 days from homeSalary: £25-26k per annum plus benefitsAbout the role Working within MAB’s Advice Quality Team, you will have second line oversight by conducting file...

  • Business Manager

    2 weeks ago


    Derby, UK, Derbyshire, United Kingdom Stratstone Full time

    Business ManagerStratstoneBMW Derby£30,000 basic salary with OTE £60,000, company car, Pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales servicesAs a Business Manager with us, you will be instrumental in driving Finance and Insurance...

  • Business Manager

    3 weeks ago


    Derby, UK, Derbyshire, United Kingdom Stratstone Full time

    Business ManagerStratstoneBMW Derby£30,000 basic salary with OTE £60,000, company car, Pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales servicesAs a Business Manager with us, you will be instrumental in driving Finance and Insurance...

  • Commercial Manager

    2 months ago


    Derby, UK, Derbyshire, United Kingdom TXM Consult Full time

    Commercial ManagerDerby or London office / hybridCompany Description: In an uncertain, complex, and ambiguous world, business change is essential and inevitable. TXM Consult help companies to lead the way, partnering with clients to become trusted advisors, consulting to support their future state visions by providing innovative strategy advice, and...

  • Management Accountant

    3 weeks ago


    Derby, UK, Derbyshire, United Kingdom Hallmark Engineering Group Full time

    Job Title: Management AccountantLocation: DerbyDepartment: FinanceReports To: Finance DirectorEmployment Type: Full-time, HybridWorking Hours: 37.5 hours per weekEmployment Basis: Employment Basis: Both interim and permanent candidates are welcome to apply—please reach out to discuss your availability and preferences.Company Overview:Hallmark Engineering...


  • Derby, UK, Derbyshire, United Kingdom ASM Global - Europe Full time

    Join the ASM Global team at our new state-of-the-art venue in Derby, opening Spring 2025!Situated in the heart of Derby’s city centre, this multi-purpose destination aims to be a community hub for both business and entertainment.About Becketwell ArenaBecketwell is a cutting-edge events complex with a capacity of up to 3,500 people. It is designed to host a...


  • Derby, UK, Derbyshire, United Kingdom Sellick Partnership Full time

    Recruitment Consultant Derby (hybrid working week)£CompetitveA Recruitment Consultant is required to join our specialist Finance team based in Derby, this role is best suited to candidates with previous recruitment experience.As a Recruitment Consultant, you will have the opportunity to work in partnership and be mentored by one of our experienced Managers...

  • Resourcing Consultant

    2 months ago


    Derby, UK, Derbyshire, United Kingdom Sellick Partnership Full time

    Resourcing ConsultantMidlands (hybrid working week)£CompetitveA Resourcing Consultant is required to join our specialist Housing team based in Derby.As a Resourcing Consultant, you will have the opportunity to work alongside and be mentored by one of our experienced Managers as you network with candidates across the UK building professional...


  • Derby, UK, Derbyshire, United Kingdom Demob Job Ltd Full time

    Our client is a specialist manufacturer of bespoke equipment. They install, service and maintain their equipment throughout the UK. Due to continued growth and expansion, they are now recruiting for a multi skilled Field Service Engineer with a mechanical/electrical engineering background to join their team. The successful Field Service Engineer will be...

  • Mortgage Advisor

    4 months ago


    Derby, UK, Derbyshire, United Kingdom Mortgage Advice Bureau Full time

    Mortgage Advice Bureau (MAB) are a nationally recognised mortgage broker and network, winners of over 200 awards in the past 5 years and continually growing.One of our highly successful, market leading mortgage broker partners are seeking a fully CeMAP (or equivalent) qualified Mortgage Adviser, as a result of continued growth plans.Working with a quality...

  • Marketing Executive

    1 month ago


    Derby, UK, Derbyshire, United Kingdom ASM Global - Europe Full time

    Join the ASM Global team at our new state-of-the-art venue in Derby, opening Spring 2025!Situated in the heart of Derby’s city centre, this multi-purpose destination aims to be a community hub for both business and entertainment.About Becketwell ArenaBecketwell Live is a cutting-edge events complex with a capacity of up to 3,500 people. It is designed to...

  • Sales Executive

    1 month ago


    Derby, UK, Derbyshire, United Kingdom ASM Global - Europe Full time

    Join the ASM Global team at our new state-of-the-art venue in Derby, opening Spring 2025!Situated in the heart of Derby’s city centre, this multi-purpose destination aims to be a community hub for both business and entertainment.About Becketwell ArenaBecketwell Live is a cutting-edge events complex with a capacity of up to 3,500 people. It is designed to...


  • Derby, UK, Derbyshire, United Kingdom AEGIS Rail IKOS GROUP Full time

    Position: Rolling Stock Engineer with a Mechanical biasLocation: HybridSalary: Competitive basic, with excellent company benefits including competitive pension scheme and private healthcareAEGIS Rail (part of the IKOS GROUP) is a dynamic and growing railway engineering company. Our vision is to be recognised and respected globally as the railway engineering...


  • Derby, UK, Derbyshire, United Kingdom BMS Performance Full time

    An exciting, entry-level sales role based in the heart of Nottingham, working for a globally renowned logistics company!£29,000 basic salary + commission opportunities Graduate sales position with lots of progression opportunity Partners include Next, Coca Cola, Regatta What do this company do?They are major players within the logistics industry. Working on...

  • Onsite Recruiter

    3 weeks ago


    Derby, UK, Derbyshire, United Kingdom Smart Solutions Full time

    Account Manager - Onsite Recruiter Smart Solutions | Permanent | Derby £28,810 P/A PackageSmart Solutions are seeking a dedicated Account Manager with strong administrative experience to oversee the recruitment, compliance, performance, and payroll of our agency's flexible workforce. In this role, you will be responsible for ensuring seamless service...

  • First Line Support

    2 weeks ago


    Derby, UK, Derbyshire, United Kingdom Computacenter Full time

    Life on the teamAs a SC Cleared First Line Analyst at Computacenter you will work 5 days a week in our Derby office supporting one of our largest customers in the UK. You will work 37.5 hours per week between the hours of 7am – 7pm.What you’ll doManaging inbound/outbound customer contacts either remotely or at customer site through a variety of...

  • Mechatronics Lecturer

    2 weeks ago


    Derby, UK, Derbyshire, United Kingdom Nala Full time

    £43,152 per annum(37 hours per week / 52 weeks per year)41 days paid holiday per year We are looking for someone with experience of working in education and using PLCs in industry to initially develop our curriculum offer, with the vision to lead and teach on the Mechatronic T level from September 2025 and work with the engineering team to integrate PLC’s...

  • IT Support Technician

    3 weeks ago


    Derby, UK, Derbyshire, United Kingdom Reboot Recruit Full time

    IT Support TechnicianUp to £27,000 per annumDerbyFor over the last 25 years our client’s Team have been problem solvers for a wide range of businesses. Helping them to identify new innovative ways to help improve their business processes. Our client’s approach is to recognise what their client’s frustrations are in regard to your print environment, IT...