Current jobs related to Customer Service Executive - Edinburgh Scotland, Scotland - Search
-
Customer Sales Executive
4 weeks ago
Edinburgh, Scotland, Scotland, United Kingdom Clearwater People Solutions Ltd Full timeAre you passionate about sales and eager to progress your career?Our client, specialists in connecting people all over Scotland, are looking for a Customer Sales Executive to join their rapidly expanding business. As a Customer Sales Executive, you will be part of reaching new customers through warm leads, inbound and outbound calls to upsell and provide the...
-
Customer Service Administrator
4 weeks ago
Edinburgh, Scotland, Scotland, United Kingdom dnata Catering UK Full timeRole PurposeThis role will need to be able to communicate both with our external customers and internally at all levels within the specific site. They will need to be able to develop trusted and influential relationships with all stakeholders to ensure agreed service standards are achieved. Responsible for monitoring and reporting on service standards...
-
Customer Service Specialist
5 days ago
Edinburgh, Scotland, Scotland, United Kingdom DiverseJobsMatter Full timeJob DescriptionAbout The RoleAre you passionate about helping others and making a difference? Do you want a job changing people’s lives?Then join our team to embark on an exciting career journey as our Customer Experience Specialist!You’ll discover our working environment is unique. We empower our people and trust them to make their own decisions for...
-
Call Center Customer Service Representative
1 week ago
Edinburgh, Scotland, Scotland, United Kingdom Meraki Talent Ltd Full timeCall Centre Customer Service RepresentativeEdinburgh **must live in or around Edinburgh, Scotland**Permanent, Full-TimeCompetitive Salary + BenefitsMeraki Talent is working alongside an established organisation to support them in the growth of their Customer Service team in Edinburgh.Our client prides themselves on delivering top-notch customer service to...
-
Entry Level Sales Executive
2 weeks ago
Edinburgh, Scotland, Scotland, United Kingdom Phoenix Part timeEntry-Level Sales Executive - Edinburgh City Centre Based!Full training provided – No experience required!FULL TIME ROLE ONLY - 30 HOURS MINIMUM Are you ready to kickstart your career?Graduates Welcome!Are you eager to start a career in sales but don’t know where to begin? We are looking for enthusiastic and motivated individuals to join our team as...
-
Customer Service Advisor
4 weeks ago
Glasgow, Scotland, Scotland, United Kingdom Greenbean Full timeWe are looking for Customer Service Advisors to join our call centre team in Glasgow on a long term, temporary ongoing basis.Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...
-
Customer Service Specialist
2 days ago
Glasgow, Scotland, Scotland, United Kingdom HALO Invest Full timeI am recruiting for an experienced Customer Service Specialist for an exciting role within a brand new technology business. Successful candidates will be joining this company at the start of its growth journey so we are looking for individuals who have the talent and enthusiasm to join a new business at its ground level with lots of exciting opportunities....
-
Customer Service Manager
1 month ago
Glasgow, Scotland, Scotland, United Kingdom Brillband Full timeCustomer Experience ManagerAre you a natural leader with a passion for customer service, customer growth, team development, and innovation? Do you thrive in dynamic environments and enjoy helping teams reach their full potential while continuously improving processes? If so, this is your chance to lead a growing customer experience team and shape the...
-
Customer Service Administrator
3 weeks ago
Glasgow, Scotland, Scotland, United Kingdom Downing Part timeCustomer Service AdministratorGlasgowPart TimePermanentWe have an exciting opportunity available for a Customer Service Administrator to join our fantastic team in Glasgow. The successful candidate will work across two luxury-built schemes, totalling to 1,011 beds situated in the cities West End area. This is a perfect opportunity for an out-going, talented...
-
Customer Service Representative
1 day ago
East Renfrewshire, Scotland, Scotland, United Kingdom Iconic Resourcing Full timeHelpdesk/Customer Service Administrator East Renfrewshire Circa £25,000Full time and Permanent Iconic Resourcing are excited to be partnering with a growing renewables business based in East Renfrewshire who are seeking two experienced administrators to join their their team on a full time basis. In this role, you will be responsible for overseeing the...
-
Sales Executive
1 month ago
Glasgow, Scotland, Scotland, United Kingdom Evans Halshaw Full timeEvans HalshawFord GlasgowNew Sales Executive Basic salary of £22,000 with OTE of £42,000, uncapped earning potential, Company Car, pension, critical illness, life assurance, 31 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales service.Are you ready to drive beyond the possible; to work...
-
Senior Programme Manager
2 months ago
Edinburgh, Scotland, Scotland, United Kingdom IC Resources Full timeAre you a visionary leader with a passion for technology? We are looking for a dynamic Senior Programme Manager to join our client and play a pivotal role in driving success in their technology services projects.As the Senior Progamme Manager you will need to be experienced in managing complex projects and thrive in a fast-paced...
-
Marketing Executive
2 days ago
Glasgow, Scotland, Scotland, United Kingdom Optical Express Full timeJob Title - Marketing Executive Location - Glasgow City Centre, Office based Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures...
-
Ecommerce Executive
3 weeks ago
Glasgow, Scotland, Scotland, United Kingdom Trespass Full timeEcommerce ExecutiveRole ProfileReports to: Marketplace ManagerLocation: Glasgow, office basedSalary: Dependent on experienceHours: 42.5 hours per week (8.30am to 5.30pm) Role Overview As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce channels. You...
-
Building Services Clerk of Works/PM
2 months ago
Edinburgh, Scotland, Scotland, United Kingdom HAYS Full timeFreelance Project Manager/Clerk Of Works (Electrical/Mechanical) 12 months Freelance Project Manager/Clerk Of Works (Electrical/Mechanical) required for long term freelance project in Midlothian. (12 Months)Your new companyYour new company is a prestigious public sector organisation based in Midlothian who play a critical role in supporting their local...
-
Account Executive
3 months ago
Glasgow, Scotland, Scotland, United Kingdom InPaaS Group Full timeInPaaS group are looking for junior sales executives with a new business focus, to grow and develop our clients cloud customer base.Our client is a known reseller and has an exciting opportunity for someone who is looking to kick start there career in the cloud industry!What will you do in this role?Bring in new business via your own outreach/network with...
-
Commercial Graduate
2 months ago
Edinburgh, Scotland, Scotland, United Kingdom Legado Full timeAbout LegadoLegado is an enterprise-backed, high-growth technology company. Our technology supports some of the UK’s leading financial and legal institutions to modernise how they interact with customers. About the roleWe’re a hiring for a graduate (or equivalent) to join Legado’s growth team and support us to accelerate expansion. This role is...
-
Account Executive
3 weeks ago
Perth, Scotland, Scotland, United Kingdom Robert Half Full timeRobert Half is partnering with a well-known company within the Financial Services sector with offices located in Perth, Scotland. This company emphasises the importance of inclusion and continuous growth through focus on the people. The company has seen growth throughout the last years, and are looking to add to their current team in Scotland.The role of...
-
Platform & Content Marketing Manager
4 weeks ago
Edinburgh, Scotland, Scotland, United Kingdom Denholm Associates Full timeJoin Highland Broadband as our Platforms & Content Manager!This is an office-based role in Edinburgh City Centre (Don’t want you to waste your time if this is not convenient!)About Us: At Highland Broadband, we are on a mission to bridge the digital divide by delivering high-speed, affordable internet to underserved rural and urban communities. We are a...
-
Sales Representative
1 month ago
Edinburgh, Scotland, Scotland, United Kingdom Phoenix Part timeFULL TIME ROLE IMMEDIATE STARTS AVAILABLE FOR THIS EDINBURGH CITY CENTRE POSITIONGraduates WelcomeFull Training Provided – No Experience Necessary!Are you a dynamic, enthusiastic individual with a passion career development & success?Do you have a knack for connecting with people and a drive to exceed targets?If so, we want YOU to join our team!We are...
Customer Service Executive
3 months ago
Customer Services Consultant
Our client who is a UK Investment management company are looking to add a Client Services Consultant to their digital channels team on a 12 month fixed term contract initially on a full time basis.
Working Hours – Monday to Friday – 7 hours per day between 07:30am – 17:00pm
Salary – Excellent Salary with fantastic benefits such as 10 % pensions, yearly bonus, Hybrid working etc
Location – City Centre of Edinburgh
Start date - ASAP
Hybrid working
Key Responsibilities:
Responding to client enquiries on all incoming channels which include telephone, email, secure messages, and live chat, always ensuring the highest possible levels of client service.
Respond to incoming client communications, ensuring timely follow-up as required.
Ensure high standards of customer service are maintained at all times.
Liaise with various internal functions to ensure issue resolution.
Liaise with various internal stakeholders to ensure effective communication.
Troubleshoot, capture, and provide feedback to contribute to the development of digital portals and services.
Escalation of complaints and expressions of dissatisfaction as required.
Other Client Service functions as they arise.
To be considered for this role you must be able to demonstrate the following experience and competencies:
Customer Service Background
The ability to handle client queries trouble-shoots, make decisions, take initiative to improve the service and resolve problems.
A strong work ethic and a high level of attention to detail. He/she will have excellent organisational and time management skills.
The ability to prioritise effectively and provide thorough and timely follow-up to client queries and administration.
Excellent verbal and written communication skills. In particular, the ability to use client friendly language is essential.
The ability to work accurately under pressure and to deadlines. In addition, a resourceful, flexible and conscientious approach to work and, crucially, the ability to work as part of a team including the willingness to work overtime on occasion, if required.
Successful applicants must be able to pass a criminal background check and credit check.
If this sounds like you, then let it be you and apply.