Project Director

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.

Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

A Hybrid working model

Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 50% of the time for most people. Please speak to the Talent Acquisition team to find out more information.

What does a Project Director do at Hogarth?

Our client is one of the world’s most recognised brands, a global technology company who consistently delivers innovation combined with beautiful design. The Project Director is responsible for leading the project management team based in London. This involves bringing together a talented team of client service specialists and inspiring them to produce at the highest standard.

The Project Director is responsible for leading all project management teams based in London for this piece of business (several line reports and responsibility for a team of 20+ people), ensuring continuous delivery throughout. The result will be a high skilled and collaborative team who are delivering client service excellence and measurable efficiencies year on year.

Key measures of success:

• Continuous delivery of all geo production, striving for excellence at every step.
• Develop a strong partnership with clients and global Hogarth network.
• Effective team leadership, ensuring consistent utilisation and improved productivity.
• Highly trained project management team across multiple disciplines.
• Implementation of global initiatives, delivering against the business and client needs.
• Ability to change and influence

Leadership and team management

• Lead a team of project managers to deliver localized marketing communications on the agency side.
• Bring together a diverse team of projects managers to ensure efficient production, producing high quality output at scale.
• Lead by example, to build an inclusive team culture, where collaboration, fresh thinking, a can-do attitude and Hogarth values are embedded within the team DNA.
• Ensure that the client service team meets their SLAs in terms of creating and updating agendas, timing plans, contact reports, and cost estimates.
• Review team structure and resource on an ongoing basis and, with the help of data, ensure the client is serviced appropriately whilst maintaining agreed profitability.
• Ensure the team are well utilized (KPI driven) and performing to the high standard.
• Plan, resource and manage large campaign launches.
• Ensure the best project management talent is on the team and provide mentoring to achieve excellence.
• Plan and coordinate training/onboarding for incoming and existing teams.
• Conduct and manage performance appraisals for direct reports.
• Point of escalation for Hogarth internal project management teams.

Collaboration

• Successfully establish a trusted and strong partnership with key clients. Ensure continuous delivery of client service excellence.
• Build strong internal relationships across Hogarth and ensure successful collaboration of the production team with other Hogarth functions – essential to Hogarth’s success.
• Build a success partnership with Production Director to ensure 100% delivery
• Possess a strong understanding of, and consistently deliver against, all contractual obligations, commercial arrangements, KPIs and SLAs with our client.
• Able to be flexible and respond to changing needs both external and internal.
• Continuously work on development and implementation of process improvements.
• Remove barriers and find solutions to meet client needs. Communicate clearly with clients on recommendations and solutions as part of planning, briefing and review sessions.
• Excellence in operational planning and execution.
• Provide necessary data for budgets and constant reforecasting.
• Ensure Business Director and Global SMEs informed on all matters relating to Project Management.

Finance management, reporting and business growth

• Own quarterly budget planning, re-forecasting, reconciliation and analysis.
• Monitor budget utilization across teams and flag issues to key stakeholders.
• Manage resourcing across teams by monitoring data-led utilization and productivity.
• Report regularly on team performances and productivity.
• Ensure full compliance with all financial procedures and policies.
• Lead and deliver regular business reviews to Director level (and above).

Innovations, initiatives, and best practice

• Continuously work on development and implementation of process improvements.
• Work with global SMEs to enhance process/tools and implement efficiency initiatives.
• Work closely with Hogarth global counterparts to share best practices.
• Use data to inform future planning and strategic insights.

Requirements

• Proven experience leading a client service team - for example as a Group Account Director, client-facing Project Director or similar, from within a production-focused agency.
• People-management experience with multiple direct reports and oversight of a large team (up to 20+ people)
• Good knowledge of print, colour retouching, and digital artwork production processes and best practices.
• Experience in financial management and understanding the importance of accurate financial management.
• Excellent spreadsheet skills in both Excel and Numbers.
• Excellent communication skills, written and verbal, including confidence in presenting and storytelling to drive change and improvement.
• Recruitment expertise. Able to brief resource manager and interview potential candidates for the team.
• Attention to detail, analytical thinking ability and passion for the work are essential.
• A hands-on, can-do approach to solving problems.
• The ability to prioritize and work quickly and efficiently within very tight time frames.
• Aligned to our values

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Diversity & Inclusion

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.

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