Senior Scrum Master UK

4 weeks ago

London, UK, United Kingdom VML Full time

Scrum Master with a technical background required to join our eCommerce Team. You will be expected to lead one or more Agile team(s) in the delivery of bespoke development projects as well as operational improvements, often in very challenging timescales. You also have excellent knowledge & experience of Agile teachings, approaches, behaviours and be capable of helping both teams and the wider organisation to address the dysfunctions that may result from teams and others misinterpreting, ignoring or rejecting Lean and Agile values and principles.


Please bear in mind that this is a contractual position based in London.


What you’ll be doing:

  • Senior Scrum Master responsibility of facilitating development using an Agile framework
  • Strong interpersonal skills, able to inspire, coach and lead teams with little Agile experience
  • Able to setup Agile principles and Processes from scratch to deliver success
  • Able to mentor more Junior Scrum Masters and help them develop their skills within role
  • Facilitation of all team meetings and ceremonies, including Planning sessions, Showcases, Team Retrospectives and the daily stand-up
  • Support the efficient flow of work through Agile teams by helping the teams remove obstacles and make improvements
  • Assist the Programme Manager with dependency analysis and tracking
  • Support Lean and Agile thinking as the norm and help foster a culture of continuous improvement
  • Cultivate trust through personal and team relationships with a range of product owners
  • Able to manage senior stakeholders within the Scrum framework
  • Able to manage multiple Scrum teams where required
  • Enable teams to monitor progress within and across sprints using effective metrics.
  • Working knowledge of Agile frameworks, in particular Scrum and Kanban
  • Good understanding of the software development cycle and release management
  • Flexible attitude towards changing client needs and working with remote Product Owners
  • Active participation in the identification of risks, issues and dependencies
  • Proactive problem solver, removing team impediments and raising team issues to management
  • Regular reporting both internally and to the client, by helping to determine team velocity and other measures of throughput
  • Keeping up to date with emerging industry practices.


What we want from you:

  • Experience working in a complex Agile environment
  • Experience of working multiple projects with some exposure to eCommerce or web based projects
  • Experience implementing Agile framework
  • Experience mentoring Scrum Masters
  • Experience of working in a fast-paced delivery environment
  • Exposure of working in the following environments would be advantageous - Java, J2EE, Hybris, Jenkins, Jira, Confluence
  • Experience of leading and managing multiple scum teams
  • Strong time management & organisational skills.
  • Ability to define, manage and deliver to customer expectations within strict deadlines
  • Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy
  • Be capable of teaching and coaching the adoption of Continuous Delivery Practices such as integrating continuously (CI), TDD, ATDD, BDD, Pairing, Mobbing



What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including hybrid working that works for everyone, a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.


Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:

  • Connect Meaningfully
  • Inspire Creatively
  • Include Purposefully
  • Approach Positively


Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.


AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.



At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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