Deputy Meeting and Events Manager

2 weeks ago

London, UK, United Kingdom Levy UK Careers Full time
Deputy Meetings and Events Manager - Wimbledon
£35,000per annum
  • 5 out of 7 days per week
  • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
  • Aviva Digicare - Free annual healthcare check
  • Exclusive Benefits & Wellbeing site (Perks at Work)
  • Entertainment discounts - up to 55% off cinema tickets
  • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
  • Travel discounts - Discounts with holiday companies such as TUI and Expedia
  • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
  • Meals on duty
  • Vodaphone discounts
  • Pension scheme and Life Assurance
  • Employee Assistance Programme
  • 23 days + BH’s and an additional day off for your birthday
  • 2 days additional leave, following return from Maternity leave during the first year back
  • Competitive and supportive family benefits
  • Day off for baby's 1st birthday
  • Holiday purchase scheme
  • On-going training & development and career pathways
  • Professional subscriptions paid
  • Financial wellbeing programme and preferred rates on salary finance products
The All-England Lawn Tennis Club (AELTC) is one of the world’s most iconic sporting locations serving as a private Members Club hosting meeting & events during 50 weeks of the year and for two weeks, hosting The Championships - the world’s premier grass court tennis tournament.
Role Purpose
To provide a first class, five-star experience for all events, and their guests, of the All England Lawn Tennis Club. Reporting to the Meetings and Events Manager you will part of the event team who are responsible for the day-to-day meetings and events operation, complemented by casual members of staff.
Responsibilities
  • Ensure that the highest level of food and customer service is provided at all times within the Meeting and Events department
  • Make sure all allergen information is appropriate and correct
  • Have an understanding and the knowhow to assist on the delivery of meeting refreshments and lend support to the breakout team when required
  • Take ownership of reviewing and updating M&E standard operating procedures (SOPs) inline with current practices, making improvement and changes where necessary
  • Write set up/prep sheets to aid leading set up teams ahead of scheduled meetings and events to ensure each area is event ready
  • Take the lead on developing ‘daily inspection reports’ through the Compass lead system, Paperless. With aim to make sure they best fit the Meeting and Events department’s requirements and operating procedures
  • Lead team briefings ahead of events, ensuring the casual staff have all the necessary information and are fully trained
  • To lead on the delivery of events throughout the year, managing between 1 and 50 members of casual staff per day
  • Ensure that the highest level of food and customer service is provided at all times within the Meeting and Events department
  • Ensure all allergen information is appropriate and correct
  • Understand the requirements of the Members and build a relationship with them via first class communication and customer service skills
  • Maintain and help build excellent working relationships with the F&D team as well as the M&E team through a hands-on approach
  • Send consumptions to the Events Coordinator on a daily basis for invoicing purposes
  • Support the Finance department by making sure all Internal Meetings and Breakout trackers are correct with the most recent information for invoices purposes
  • Support to HR department by ensuring all casual staff are signed in, out and breaks assigned on a daily basis for payroll purposes
  • Commercial awareness of events costs including but not limited to; labour, linen, food, beverage and kit hire
  • Attend and give input to weekly forecasting and functions meetings
  • Liaise with the M&E Head Chef, ensuring all food is delivered in a timely manner for each event in line with the function sheet
  • Keep control over uniform stock, returns and laundering
  • Assist the Meeting and Events Manager with weekly linen orders and distribution across site
  • Assist the Meeting and Events Managers with monthly staffing requirements for upcoming events
  • To protect and safeguard all Compass monies, stock and property
  • Secondment to support The Championships’ operation where required

Who we are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.

Focussed on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK’s most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

More about the role:

About you:

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.

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