Operations Coordinator

4 weeks ago


Westerham UK, Kent, United Kingdom Serv-Ice Refrigeration Full time

About us


Serv-ICE is a growing Refrigeration Services company focused on the Hospitality sector. We operate in and around Greater London working for some of the best restaurants, private members clubs and hotels in the city.


We offer a high level of service to our customers and pride ourselves on having an outstanding team of field engineers. Our focus is on the service and repairs of refrigeration equipment and cold rooms.


We are a growing company that offers great opportunities to its team and is looking for people who take pride in their work and are team players.


Our office is based in Westerham, Kent so you must be within commuting distance.


Your role and responsibilities


  • The service coordinator role is critical to the smooth running of the business. You will be responsible for supporting our team of engineers to do their best work on the field
  • You will ensure all job reports are filled in and shared with customers
  • Liaise with suppliers to order parts required for fixing equipment
  • Talk to customers experiencing issues with their equipment
  • Manage van stock levels
  • Send quotes to customers for repairs and equipment


What we look for


  • This is an entry level job – there is no prior experience needed
  • Ability to work independently and adapt to different working environments
  • Very good organisational skills
  • Someone with strong written and verbal communication skills


What we offer


  • Competitive salary
  • A friendly environment with fantastic team mates
  • Great work / life balance
  • Good growth and learning opportunities
  • Personal pension scheme of matched contributions
  • 28 Days Annual Leave increasing with tenure
  • Refer a Friend reward scheme




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