Client Support Manager

1 month ago


Harrogate UK, North Yorkshire, United Kingdom BWD Search & Selection Full time

IFA Client Support Manager – Harrogate: £50-£55k


Are you a natural leader with a passion for delivering exceptional client service? This exciting opportunity offers the chance to lead a high-performing client administration team, fostering a culture of collaboration, trust, and accountability.


As a Client Support Manager, you will play a key role in ensuring operational excellence and the delivery of best-in-class service. You’ll lead by example, embedding values that promote teamwork, professionalism, and continuous improvement.


What You’ll Be Doing


Trusted Leadership & Team Culture

  • Lead with integrity and professionalism, setting the standard for the team.
  • Foster a collaborative, supportive, and high-performance work environment.
  • Build trust and strong relationships with your team, advisers, and clients.
  • Promote open communication, mutual respect, and transparency at all levels.


Team Management & Development

  • Coach and inspire the team to achieve their full potential.
  • Drive a culture of continuous learning and professional growth.
  • Manage recruitment, training, and performance to ensure high standards are met.
  • Motivate and support the team to deliver consistent results and exceptional service.


What We’re Looking For

  • Leadership Skills: A proven track record of leading and inspiring teams.
  • Client Focus: A commitment to delivering outstanding client service.
  • Operational Mindset: Strong focus on process improvement and efficiency.
  • Problem Solver: Able to manage multiple priorities while maintaining quality.


Why This Role?

  • Join a team where your leadership will make a real impact.
  • Enjoy a culture that values collaboration, trust, and development.
  • Benefit from hybrid working, offering flexibility and balance.



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