Guest Experience Team

4 weeks ago


Brighton, East Sussex, United Kingdom Brighton & Hove Albion Football Club Full time

Job Title: Guest Experience Team

Location: American Express Stadium, Brighton and American Express Elite Performance Centre, Lancing

Salary: Competitive + benefits package

Hours: To be available to work the majority of home matchdays for the 2024/25 season

Job Type: Worker Agreement

Closing Date: 17th June 2024

About Brighton & Hove Albion FC

We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our vision is to be a top ten Premier League club and a top four Women's Super League club. A commitment to high performance, high professional standards and making a difference is at the heart of everything we do.

An incredible opportunity to join us to enhance member and guest experience on matchdays.

We want to ensure that our members and guests have a world-class experience when visiting us on matchdays and you could play your part in being a part of this

As part of the Guest Experience team, you will be situated amongst our premium lounges and restaurants and will assist the 1901 club team in their matchday operations. You will meet and greet our members and guests upon their arrival and tend to their requests and queries whilst upselling and championing the product and our brand.

About you

You will be someone who will embody our Team Brighton values and ensure our members and guests have the best matchday experience. You will be someone who has a high level of care and integrity, great attention to detail, a professional mindset and a willingness to create memorable experiences for all.

Ideally, you will have experience of working in a customer service environment and experience of dealing with corporate guests. You will need to have a flexible approach to working hours as majority of the games are evenings and weekends.

Our values play a pivotal role in our success

Our values are a set of filters through which we deliver to each other, our fans, our partners and our sponsors. As a team we live and breathe these values:

- Treat People Well

- Exceed Expectations

- Aim High. Never Give Up

- Act with Integrity

- Make it Special

Our commitment to Diversity and Inclusion

We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with our People and Culture team.

Safeguarding is part of everything we do

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This is a UK based job. It is unlawful to employ a person who does not have permission to live and work in the UK.

All offers of employment for this role are subject to background checks, including criminal (DBS) and right to work, as well as a full reference history. We do not offer sponsorship for applicants who do not have the right to work in the UK.

Application Process:

To submit your application for this exciting Guest Experience Team opportunity, please click ‘Apply’ now.

Applications close 17th of June 2024.


  • Training facilitator

    4 weeks ago


    Brighton, East Sussex, United Kingdom Jenson8 Full time

    About the Role Jenson8 seeks a dynamic and experienced Training Facilitator to join our team in delivering cutting-edge client development programs. As a Training Facilitator, you'll lead immersive virtual and on-site workshops that drive participant growth and learning, utilizing Jenson8's powerful human skills development tool. This innovative...


  • Brighton, East Sussex, United Kingdom myGwork Full time

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an...


  • Brighton, East Sussex, United Kingdom Search Full time

    My client is recruiting for a Commercial Property Solicitor or Legal Executive to join their team in Brighton. The firm are very highly renowned and recognised as a leading firm by both Chambers and Partners and Legal 500 with offices across Sussex and Kent. The commercial property team has a long-established reputation of working with commercial landlords,...

  • Scrub Nurse

    1 day ago


    Brighton, East Sussex, United Kingdom Leaders In Care Recruitment Ltd Full time

    Are you an experienced Scrub Nurse looking for a new challenge? Our client, a pioneer in specialist eye care, is on the hunt for a passionate individual to join their amazing and encouraging team in their Eye Hospital in Brighton. This role offers a generous salary of up to £40,000 depending on experience. As part of the team, you'll benefit from a...


  • Brighton, East Sussex, United Kingdom L3Harris Technologies Full time

    L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental...


  • Brighton, East Sussex, United Kingdom Fox and Sons Full time

    Job DescriptionWe have a rare opportunity for either an Existing Mortgage Sales Manager or Senior Mortgage Advisor looking to progress their career. This role will cover a number of branches across Brighton and could be a real career starter for the right individual.This fantastic opportunity will offer an OTE of £80-£90k and an excellent benefits...


  • Brighton, East Sussex, United Kingdom myGwork Full time

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an...


  • Brighton, East Sussex, United Kingdom Inspired People Ltd Full time

    Do you have sales experience?? Then Join the Greenpeace UK Door Fundraising Team as a Commission-Based Fundraiser! Fundraise In Brighton, Hastings or Eastbourne-Its your choice. ? Fully Flexible work hours-choose when you work! ? Worker contract (not self-employed, not zero hours) ? Uncapped commission pay-unlimited earning potential. ? Comprehensive...


  • Brighton, East Sussex, United Kingdom Euro London Full time

    Are you fluent in German and have some recruitment experience? Do you aspire to build a career in recruitment within a global financial services leader? If so, we have the perfect opportunity for you! Role: German Speaking Associate TA Partner Type: Ongoing Temporary Location: Hybrid - 3 days in Brighton or in Central London office, 2 days from home ...


  • Brighton, East Sussex, United Kingdom Premier Marinas Full time

    We are looking for a Customer Service Advisor to join our friendly, hardworking team at Brighton Marina. This role is crucial in shaping how we are perceived by berth holders and visitors. It's a fantastic opportunity for a customer-focused individual with a flexible work ethic to join a fast-paced team in a prime location. Key responsibilities: •...


  • Brighton, East Sussex, United Kingdom myGwork Full time

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an...


  • Brighton, East Sussex, United Kingdom Brown & Brown Full time

    Commercial Account Handler Location: Brighton (Hybrid working available if desired) Package: £Negotiable + Benefits Green Insurance, a valued part of the Brown & Brown Group, have been providing insurance services and advice for business and private clients for over 40 years. With offices throughout Kent and Sussex, we offer a wide range of insurance...

  • Sales Executive

    3 weeks ago


    Brighton, East Sussex, United Kingdom Study Group UK Ltd Full time

    We are seeking a dynamic and results-oriented Direct Sales Executive to join our team. In this role you will be responsible for recruiting students to our full portfolio of Higher Education programmes across the UK, Europe, Australia, and the USA. This involves selling over the phone or email and occasionally in person while delivering excellent customer...

  • Private Client Lawyer

    4 weeks ago


    Brighton, East Sussex, United Kingdom Search Full time

    A leading Brighton law firm with a strong client base across the UK is seeking talented individuals to join their dynamic Private Client team. With a commitment to providing outstanding legal services, the firm values diversity and aims to create the best employee experience for its workforce. As a hybrid working firm, they prioritize a healthy work-life...

  • Graduate Developer

    4 weeks ago


    Brighton, East Sussex, United Kingdom FLTalent Full time

    Job Title: Graduate Developer Location: Brighton Job Type: Full-Time We are a dynamic and innovative company committed to pushing the boundaries of technology and creating meaningful solutions for our clients. We are seeking highly motivated and talented individual to join our team as Graduate Developer. This is an exciting opportunity to kick-start your...


  • Brighton, East Sussex, United Kingdom Fox and Sons Full time

    Job DescriptionHave you recently gained your Mortgage qualifications or held it for a while and not had the opportunity to use it? Do you want the support, mentoring and guidance to ensure you succeed as a Mortgage Advisor?Do you want a transparent progression structure with real monetary value?If this describes you then we are currently recruiting for...

  • Junior Designer

    2 weeks ago


    Brighton, East Sussex, United Kingdom FLTalent Full time

    Job Overview: We are seeking a talented and enthusiastic Junior UX/UI Designer to join our dynamic design team. As a Junior Designer, you will collaborate with senior designers, product managers, and developers to create intuitive and visually appealing user interfaces. Your role will involve understanding user needs, crafting user flows, designing...

  • Sales Consultant

    4 weeks ago


    Brighton, East Sussex, United Kingdom Jolyon Marshall Full time

    Our client is a made-to-order diamond jeweller which is determined to grow their client accessibility nationwide, be it online or in-store. Possessing jewellery crafting experience that spans a couple of centuries, they are uniquely market placed to fulfil every customer’s unique jewellery wearing dream. Job role: Our client is eager to hire retailing...


  • Brighton, East Sussex, United Kingdom Ribble Education Full time

    Business Studies Teacher Location: Brighton, UKPosition: Permanent, Full-Time About the School:We are a well-established secondary school just outside the vibrant city of Brighton, dedicated to providing a supportive and dynamic learning environment for our students. We are currently seeking an enthusiastic and experienced Business Studies Teacher to join...

  • Trainee Accountant

    4 weeks ago


    Brighton, East Sussex, United Kingdom Tony Alan Recruitment Full time

    Trainee Accountant PermanentBased in Hove (office based) £22,000 plus study towards AAT, rising to £22,000 after 12 months Tony Alan Recruitment currently has an exciting job opportunity for a Trainee Accountant to join an established accountancy practice in the Hove area on a permanent basis. As a Trainee Accountant you will work as part of the Accounts...