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Spa therapist

2 months ago

West London, London, United Kingdom Hotel Cafe Royal Full time

Hotel Café Royal enjoys an unrivalled setting on Regent Street where the elegance of Mayfair, energy of Soho and sophistication of St. James combine. It's where history, culture, business and the stage are just steps away. That's one reason why, for 150 years, people who make a difference have made their way through these doors. For Oscar Wilde and Muhammad Ali, Winston Churchill and David Bowie, David Chipperfield and Albert Adri, Hotel Café Royal has always been the vibrant living room of London, the place to convene, converse and celebrate.

As a Spa Therapist you will become part of a dedicated Wellbeing team that engages with our guests throughout their patronage with us. Providing fine, yet unobtrusive service is an art and our skilful managers will be on hand to guide you through the process. Passion, knowledge, eagerness to learn and confidence are required trademarks for this position to successfully master the elegant and precise delivery of our products and services.

You will undertake a wide range of signature holistic spa and beauty treatments designed to rejuvenate and relax our guests from the stresses of modern city life, provide individual one-to-one consultations and promote our bespoke in-house range of products. Youll also be responsible for ensuring our Spa is staged accordingly reflecting ambient and tranquil moods in keeping with Café Royals hallmarks of quality design. Your general duties will also include providing advice and guidance to guests on Spa facilities and services, membership enquiries, reception and cleaning duties.

Your profile:
  • A natural flair and elegance for service and a passion for providing a luxurious level service that is with calm confidence and personality
  • Experience in a similar position is essential, with a background in a Luxury Spa environment - 5* Hotel is preferred
  • You will be professionally trained and hold recognised trade certificates in a number of Holistic Therapies, Massage and/or Beauty
  • You will also need to have conversational English ability in order to communicate expectations and feedback of treatments with your clients, exceptional attention to detail and have a flexible approach to working hours with the ability to work evenings and weekends
  • Naturally, your grooming and personal presentation will be immaculate
  • Experience in Yoga, Meditation, Watsu treatments would be advantageous

Benefits:

  • Pay of up to £32,000 [including service charge plus commission]
  • Access to heavily discounted friends and family rooms rates across the Set Hotels
  • Two complimentary rooms nights per year in London, Paris or Amsterdam (after 1 year of employment)
  • Up to 50% colleagues discount in all our food and beverage outlets
  • Colleague wellness sessions in our Akasha spa each month including osteopath, podiatrist, yoga and fitness classes (as well as staff discounts on spa treatments)
  • Regular social events, including our infamous Summer Party (August) and Black-Tie Annual Awards dinner (January)
  • Christmas celebrations, including colleague lunch, childrens party and Christmas gift
  • Automatic membership of the companys life assurance scheme from day one
  • Generous discounts on retail and dining in Central London through the West End Club app
  • Mental health support including Employee Assistance Programme (EAP) and mental health champions in all departments
  • A variety of external benefits including gym discounts and free eye tests
  • Cycle to work scheme and season ticket loan
  • A wide range of both internal and external training and development programmes to support all of our colleagues career progression
  • The usual bits and bobs such as free meals on duty, uniform laundry, pension & holiday

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