Current jobs related to Customer Service Advisor - UK, UK - SGS

  • Customer Service Advisor

    3 weeks ago

    UK, UK, United Kingdom Adecco Full time

    Customer Service AdvisorFull-time, permanentLocation: Stratford, LondonSalary: £24,150 + Excellent progression and benefits that are regularly reviewedBenefits & Perks:Working for a world leader in their field (with presence in over 60 countries)Short and long-term incentivesHealthcare benefitsLearning opportunitiesMobility opportunitiesLife...

  • Customer Service Advisor

    1 week ago

    UK, UK, United Kingdom Get Recruited Full time

    CUSTOMER SERVICE ADVISOR FULLY REMOTEUPTO £30,000 + GREAT BENEFITS + TRAINING AND DEVELOPMENTTHE OPPORTUNITY:Get Recruited are working with a highly reputable business who are looking for a Customer Service Advisor to join their growing team. This is a fantastic opportunity to join a supportive business who offer fantastic career prospects and long-term...

  • Customer Service Advisor

    2 months ago

    UK, UK, United Kingdom The Hyde Group Full time

    Exciting Temp-to-Perm Career Opportunity at Hyde! Customer Service AdvisorSalary £25,000Are you a recent graduate or fresh out of college, wondering what path to take next? If you possess exceptional customer service skills, a fantastic telephone manner, and a drive to excel, Hyde invites you to join us as a Customer Service Advisor.This is a fantastic...

  • Customer Service Advisor

    2 weeks ago

    UK, UK, United Kingdom Russell Tobin Full time

    Title: Customer service advisorClient: DXC TechnologiesLocation: Newcastle NE27 0BY, Cobalt Business Park, Mercury HouseHours: 37.5 hours per weekLength: 6 months Contract Basis with the view to go perm.Pay: £22-£23.5K per year The client is a major UK High Street bank looking for colleagues to join the team of Customer Service AdvisorsAnswer contacts...

  • Customer Service Advisor

    23 hours ago

    UK, UK, United Kingdom Insight Select Full time

    Customer Service Advisor / London / £30,000 / Hybrid Working My client is a leading membership organisation offering exceptional experiences and services to their business members through consultancy and value-added services. “We are looking for a first point of contact for our members, to enhance the member experience by maintaining high standards of the...

  • Customer Service Advisor

    1 month ago

    UK, UK, United Kingdom MarkJames Search Full time

    Customer Service Advisor - Collections - 6-month contract, the possibility of extension - £14.02 per hour - Cardiff (Hybrid working, 2 office days, 3 remote days.)I am working with a well-known energy company in Cardiff. They are seeking a Customer Service Advisor to work with the Collections team. You will be working in a fast-moving customer contact...

  • Customer Service Advisor

    1 month ago

    UK, UK, United Kingdom MarkJames Search Full time

    Customer Service Advisor - Collections - 6-month contract, the possibility of extension - £14.02 per hour - Perth (Hybrid working, 2 office days, 3 remote days.)I am working with a well-known energy company in Perth. They are seeking a Customer Service Advisor to work with the Collections team. You will be working in a fast-moving customer contact centre...

  • Customer Service Advisor

    1 month ago

    UK, UK, United Kingdom MarkJames Search Full time

    Customer Service Advisor - Collections - 6-month contract, the possibility of extension - £14.02 per hour - Reading (Hybrid working, 2 office days, 3 remote days.)I am working with a well-known energy company in Reading. They are seeking a Customer Service Advisor to work with the Collections team. You will be working in a fast-moving customer contact...

  • Customer Service Advisor

    23 hours ago

    UK, UK, United Kingdom Solace London Full time

    JOB TITLE: Customer Service Advisor *MATERNITY COVER: 6-8 MONTHS*REPORTS TO: Head of Customer ServiceDEPARTMENT: Customer ServicesLOCATION: RemoteHOURS: Mon-Fri: 9am-5pmCOMPANY PROFILESolace London is a British Womenswear brand founded by Laura Taylor-Ferguson and Ryan Holliday-Stevens in 2013. Long-time friends and collaborators, the duo share a dynamic...

  • Customer Service Advisor

    2 months ago

    UK, UK, United Kingdom Russell Tobin Full time

    Customer Service Advisor (work from office) - Newcastle NE27 0BY, Cobalt Business Park, Mercury House6 months (view to go perm) - £22 to £23 per year (PAYE) - 7.5 hours a day, 37.5 hours per weekResponsibilities:Answers contacts promptly and professionally.Log or validate all contacts on the provided case/call logging system.Resolve customer queries using...

  • Customer Service Advisor

    4 weeks ago

    UK, UK, United Kingdom Liberty. Full time

    The clue’s in the name, this role is all about service. As a Customer Service Advisor, you will be the first point of call for many of our customers; impeccable communication skills are essential, along with having the ability to effectively deal with customer queries in a cool, calm and collected manner. If ‘dedicated’, ‘diligent’ and...

  • Customer Service Advisor

    3 weeks ago

    UK, UK, United Kingdom Greenbean Full time

    Our client is looking for proactive Customer Sales Advisors to join their dynamic team and embark on a new career, where hitting targets meets customer service, within a vibrant sales team structure. The starting salary for this role is £23,795 with an OTE of £32,795 and an uncapped commission structure. You will be working 37.5 hour per week, 10am - 6pm...

  • Service Advisor

    1 week ago

    UK, UK, United Kingdom Volvo Car UK Full time

    Are you an experienced Service Advisor with excellent customer service skills? Do you take pride in maintaining accurate records? Are you well presented and enthusiastic? Do you have a passion for both customer care and cars and enjoy working in an environment that recognises the importance of your role?We'd love to hear from you!Our Volvo Retailers...

  • Customer Service Advisor

    2 weeks ago

    UK, UK, United Kingdom CSI Leasing Europe Full time

    Freedom Tech is a subsidiary of CSI leasing Europe. We are primarily an Asset Finance company and offer innovative financing solutions for all technology purchases to schools and businesses.We are currently looking for someone to join our Tech 4 Learners team in Windsor as a ‘T4L Parent Support – Customer service advisor’, primarily working with...

  • Senior Customer Service Representative

    3 weeks ago

    UK, UK, United Kingdom Fabric Recruitment Full time

    Senior Customer Service Advisor Loughboroughup to £28,000 DOE We are currently seeking an experienced customer-focused individual to join our client’s team as they look to add a Senior Customer Service Advisor. The successful candidate will play a crucial role in supporting the team to ensure the smooth operation of the customer support processes and...

  • Customer Care Advisor

    1 week ago

    UK, UK, United Kingdom Language Matters Recruitment Consultants Ltd Full time

    Job Reference: PG 24927.3Job Title: Customer Care Advisor - Luxury BrandJob Type: Contract (5 month fixed term contract until 31st January)Location: Central London (flexibility to work hybrid after training)Salary: £27,000 per annumAn exciting role has arisen for a Customer Service Advisor to join a successful Luxury Retail and e-commerce team based in...

  • Customer Service Advisor

    1 week ago

    UK, UK, United Kingdom Chartered Insurance Institute Full time

    Remote, London – City (Please note you will have to complete 4 weeks training onsite)Full time, Permanent Salary: £24k per annumA vacancy has arisen for a full-time Customer Service Assistant within our Customer Service Team.About the role:An integral role to successfully serving our members and customers at the CII, the Customer Service Assistant will be...

  • Customer Service Trainer

    1 month ago

    UK, UK, United Kingdom British Gypsum Part time

    Are you passionate about training and developing talent to reach their best?As the Trainer for the Customer Service Team, you are responsible for providing a consistent training program to all new Customer Service Advisors joining our teams. This will include 1-2-1 training on systems, services, sales as well as technical and behavioural skills, adapting...

  • Customer Service Advisor

    4 weeks ago

    UK, UK, United Kingdom Greenbean Full time

    We are working with a Customer Service Centre in Salisbury looking for Customer Service Executives. The site is conveniently located with the town centre a 10-minute walk and the train station a 5–10 minute walk. You will work 35 hours per week on a rota basis between core hours of 8.30 am to 5.30 pm, Monday to Friday, including a 1-hour lunch break....

  • Customer Support Advisor

    3 weeks ago

    London, UK, UK, United Kingdom Fintellect Recruitment Full time

    Our client is looking for a passionate, experienced and energetic Customer Support Advisor to join their growing Operations team in Central London.They are on a quest to be the world’s most proactive bank. Improving lives by providing better clarity, intelligence and technology to empower every individual in making the smartest financial decisions.The...

Customer Service Advisor

2 months ago

UK, UK, United Kingdom SGS Full time

SGS provide the world’s most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards.

At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:

  • Competitive pension scheme + Life Assurance
  • Generous Annual Leave allowance (increasing with service) plus bank holidays.
  • An additional day off for your birthday
  • Discounted Gym Membership
  • Retailer Discounts
  • Access to electric vehicle leasing scheme (subject to eligibility criteria)
  • Enhanced maternity/paternity and adoption pay.
  • Length of Service Awards
  • Christmas Vouchers
  • Health & Wellbeing initiatives

Job Description

  • Job Title: Customer Service Advisor
  • Job Type: Permanent
  • Hours: 37.5 - Mon-Fri, 09.00-17.30

Main Purpose of Role

  • Develop and maintain excellent working relationship with customers to ensure that their requirements are met and that they are receiving an exceptional level of service.
  • Ensure all customer jobs are processed, sales reviews and reporting are delivered to our customers on time.
  • Act as LIMS ‘Superuser’ in relation to onboarding and training new customers and supporting other LIMS users with training or troubleshooting.
  • Accompany the Commercial team as appropriate on pre and post sales visits.
  • Development, management and maintenance of Service Level Agreements for all customers in line with quality standards.
  • Ensure that customer issues are dealt with in an efficient manner, informing the Customer Services Manager of any problems that may arise.
  • Specific reporting and data entry of the Pesticides laboratory results
  • Support the Customer Services Manager (CSM) in implementing new procedures and identify where efficiencies can be made.

Qualifications

  • Able to demonstrate a willingness to learn and adapt flexibility to change.
  • English, Maths & Science GSCE A*-C or Equivalent
  • I.T. literate – including good knowledge of PowerPoint, Excel and Word.
  • Strong focus on attention to detail.
  • Strongly IT literate.

Desirable

  • Knowledge of LIMS databases
  • Knowledge of food safety and quality
  • Full driving licence.