Salesforce Business Analyst
3 weeks ago
6 month contract role, paying £650 per day
Role Overview
Our client is looking to onboard a Salesforce Business Analyst, the individual would collaborate closely with the Primary TPO and Lead Business Analyst to maximize the use of the solution/platform’s capabilities, ensuring alignment with state business objectives. Additionally, this role oversees ongoing Sprint activities, including managing ceremonies.
Key Skills & Experience
- Demonstrated experience as a Salesforce Business Analyst or Product Owner, delivering Salesforce solutions (with a focus on Sales Cloud and Revenue Cloud/CPQ).
- Strong functional understanding of Salesforce features and processes, particularly within the Lead-to-Order domain.
- Proven experience working in an Agile environment as a Salesforce Business Analyst.
Key Responsibilities
Requirements Gathering & Documentation
- Work collaboratively with the Lead Business Analyst and other stakeholders to gather and validate business requirements, translating them into backlog work items.
- Develop detailed user stories based on the solution architect’s design and customer requirements, including specifications for data interfaces within the platform’s layers.
Analysis & Solution Development
- Analyze and synthesize information to design solutions that meet business needs.
- Partner with the scrum team to identify efficient ways to deliver business requirements, enhancing user experiences while reducing costs and time impacts.
Expert Consultation & Support
- Provide guidance to stakeholders on managing system and process changes.
- Offer expert advice on Salesforce applications and solutions.
- Produce comprehensive documentation, including functional, technical, and system design deliverables.
Testing & Implementation
- Create and oversee test scenarios for applications and system enhancements to validate functional requirements.
- Facilitate testing and rollout of new solution functionalities.
Agile Practices & Sprint Management
- Act as the administrator of the scrum board, ensuring work items are current and tools like Jira are functioning effectively.
- Facilitate and manage Sprint ceremonies such as stand-ups, planning sessions, reviews, and retrospectives.
- Regularly analyze burndown charts and portfolio planning tools to track progress and cadence.
- Meet individually with team members and stakeholders to address specific needs or issues.
Scrum Master Support
- Help the team by removing external blockers and resolving internal challenges through process and workflow improvements.
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