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IT Applications Support Analyst
2 months ago
A unique opportunity has arisen for an experienced IT Applications Support Analyst to join our established team. Barchester have been accredited as one of the best UK companies to work for in 2020, and is a fantastic place develop a successful career. As an IT Applications Support Analyst, your role will initially focus on supporting the implementation of the eRostering solution currently being rolled out across Barchester's 227 strong portfolio. This is a pivotal role in ensuring the successful implementation of our system; Optima (formerly Health Roster), and that users across the business are trained and confident in its application. This role may also be required to support the rollout of other digital products in the future.
NEED TO HAVE
IT training or implementation experience
Excellent understanding of employee engagement
Business experience in a fast paced environment with multiple complex requirements
NEED TO DO
Provide desk-based support/advice to system users in homes and hospitals across the UK
Undertake system administration tasks
Support system users of varying ability levels, demonstrating exceptional customer service throughout
Provide training to service users to promote self-sufficiency
Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
4400 #LSP
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