COINS Support Analyst

4 weeks ago


UK, UK, United Kingdom Rainfordberry Recruitment Full time

A COINS Support Analyst is required to join a leading, specialist construction company, based close to Kingston Upon Thames, Surrey. The company is a key player in developing and maintaining Britain’s built environment and operates in highly regulated environments, making sites ready for new infrastructures and developments.


This is an excellent opportunity for a COINS Support Analyst to play a key part in the support and delivery of software applications to a dynamic company. This is a hybrid role, requiring the person to be in the office two or three days a week. He or she can work on those days, out of either the Surrey or London offices.


Job Content of the COINS Support Analyst

  • 1st Line Support via Service Desk
  • Escalating & logging tickets with Access Group (COINS)
  • Creation of new users for COINS and Expenses
  • Update and maintain document forms
  • Creation and maintenance on function access groups
  • Maintenance of Security (contracts, draft certificates, stock locations)
  • Review processes with individual departments and production of training guides
  • Maintenance of users in workflows
  • Organising of testing and installation for fixes/service packs & version upgrades

Location: Hybrid, Offices in Surrey and London

Salary: Competitive plus benefits

Start: ASAP

Status: Permanent, Full Time


Ref: IB240801


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