Sales Manager

4 days ago

London UK, UK, United Kingdom VANITY GROUP | Certified B Corp Full time

Do you have an obsession with hotels? Are you a beauty aficionado? If you answered yes, then come play in the wonderful world of VANITY GROUP.


With a focus on innovating the hotel landscape with best-in-class partnerships, VANITY GROUP is dedicated to elevating hotel amenities from essential toiletry items to an experience that rivals even the sweetest suite. Now one of the world’s most influential hospitality partners, clients include Shangri-La The Shard, Sofitel Hotels & Resorts, Kimpton Hotels & Restaurants, Crowne Plaza, Holiday Inn, Hotel Indigo, Staybridges Suites, Tribe Hotels, YOTEL, and many more.


For this role, you’ll be explosion of colour in a world full of same old. You seize opportunities, move quickly, and know how to have fun along the way.


VANITY GROUP’s house of beauty will see you working with the most sought-after fashion, beauty, skincare, fine fragrance, lifestyle and spa brands to create unforgettable experiences. Innovation will be part of your DNA as you deliver first of its kind concepts with lashings of VANITY GROUP’s playful flair.


Ready to join the VANITY GROUP beauty parade? We can’t wait to meet you.

_________________________________________________________


WHO'S VANITY GROUP?

We are a creative hub of innovative design, development, manufacturing, and marketing for the global hospitality industry.


We’re the seed from which progressive fashion, beauty, fragrance and lifestyle brands grow, representing the world’s most highly regarded global consumer retail brands including Jo Loves by Jo Malone CBE, Percy & Reed London, Karl Lagerfeld, KEVIN.MURPHY, and Antipodes Nature to name a few.


Internationally renowned as the industry’s best-in-class cosmetics hospitality partner, VANITY GROUP has offices in London, Sydney, Dubai, and Shanghai.


POSITION SUMMARY

Reporting to the Sales Director UK/Ireland, the Sales Manager UK/Ireland is responsible for the acquisition and management of VANITY GROUP customers in the United Kingdom.


This role will have a core focus on acquiring Independent hotels and also managing corporate accounts.


RESPONSIBILITIES

SALES DEVELOPMENT

  • Directly oversee and responsible for the growth of the Company at a regional level through client acquisition and account management of key global clients
  • Responsible for the new business budget of designated territories
  • Regularly review territories and undertake market analysis to identify new business opportunities
  • Build a pipeline of contracted future business and target future business
  • Manage [end to end] group deal rollouts in designated territories
  • Proactively lead, manage and execute the entire Sales Lifecycle from introduction to first product delivery
  • Be able to identify and breakthrough to decision makers at hotels for in person meetings – use LinkedIn and other sources to determine key persons
  • Lead and deliver sales presentations to decision makers focused on hotel and brand alignment and highlighting common interests
  • Work with and manage growth through both direct supply chain and distributor markets


ACCOUNT MANAGEMENT

  • Responsible for retention of all accounts
  • Understand fully the contracts for designated territories including start and end dates, renewal dates, agreed pricing structure, invoices corresponding to contracted prices, etc
  • Lead product training sessions with new clients
  • Identify upselling opportunities with existing hotel partners to drive revenue growth – assess product gaps, renewal opportunities, etc
  • Ensure regular touch points/call cycles with hotel partners and be across any personnel changes that may impact the contract – strategically schedule meetings, calls, emails and F2F interactions (where possible)
  • Keep relationships with key accounts strong and connected through gifting, client breakfasts, lunches or dinners and attending special events on a regular basis (industry expos/events and PR launches)
  • Partner with marketing to highlight partnership opportunities including events, products, etc
  • Maintain detailed knowledge of VANITY GROUP’s brand portfolio and have contingency brand plans in place for hotel renewals


STAKEHOLDER MANAGEMENT

  • Maintain a high level of professionalism and motivational spirit with stakeholders at all times
  • Working and collaborating with cross functional teams to achieve outcomes and meet deadlines
  • Be a confident decision maker, in situations of ambiguity and clearly conveying the reasoning for your decision
  • Manage upwards, articulating delays/roadblocks to senior management with a solution focused approach


SALES ADMINISTRATION

  • Oversee Salesforce system – ensure accurate input and detailed data in relation to correspondence with hotel partners
  • Work with the Senior Brand Licensing Manager to ensure sales collateral and samples remain up to date with brand approvals and guidelines
  • Ensure the preparation of welcome packs of the stocked brand with a handwritten note and follow through


FINANCIALS

  • Work with Demand & Supply Planner to forecast hotel partner consumption
  • Develop monthly reporting to track sales to target and revenue growth


⭐ ABOUT YOU

  • Minimum 2 years of proven experience in Sales/Account Management role
  • Experience in the cosmetics, hospitality or B2B sales channel
  • Experience delivering sales and product presentations at C-Suite [Executive] level
  • Preferred working knowledge of Salesforce
  • Proficient in MS Excel and adept with Microsoft Office suite
  • Have worked in high SKU/3PL environment is advantageous but not essential
  • Excellent written and verbal communication skills
  • Excellent financial awareness and understanding


PERKS

  • Competitive Salary Package
  • Hybrid office/home workplace
  • Daily stocked “BRAVO BAR” snacks and munchies, for sweet or sour lovers.
  • Twenty free personal care products per year
  • Birthday Leave to celebrate your special day
  • Discounts with partner hotels locally and internationally
  • Recommend friend and family bonus scheme worth up to £500
  • 20% discount off award winning hair salon partner PERCY & REED LONDON hair products. 15% off salon services & treatments (except blow dry appointments)
  • 50% discount off skincare partner TEMPLESPA on wide selection of luxury skincare, spa & beauty products
  • Welcome fragrance tapas and shot candle experience by JO LOVES including a personalized candle
  • Generous discounts from additional partner skincare, haircare and fragrance brands

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