Globalisation Director/EMEA

5 days ago

London, UK, United Kingdom Tag Full time

REGIONAL GLOBALIZATION DIRECTOR

Location: Poland Street, London

Reports to: Sr. Globalisation Director

Direct Reports: Project Managers, Sr. Project Managers


Why choose Tag?

We are the long-standing, production partner of choice that has helped brands across borders and cultures for over half a century achieve their business goals. With 2,700 experts in 29 countries across the world, we are a global team of collaborators, innovators, and motivators.

We pride ourselves on creating empowering, safe, and supportive environments for all our employees, regardless of race, gender, sexual orientation, ability, or any other defining factor. We embrace difference through diversity of thought, experience, and expertise to maximise potential and bring the greatest benefits for our people and our clients.

We can’t bring big ideas to life without exceptional people. At Tag, we respect individuality and the power of the collective. We want people to be themselves, unafraid to voice ideas, no matter how big they are or who they come from.

In June 2023, Tag was acquired by dentsu Group, Inc, though we remain a distinct brand headquartered in London. As dentsu’s acquisition of Tag significantly expands content delivery capabilities, Tag’s expertise to deliver personalized, omnichannel content in real-time and at-scale for clients remains unparalleled across the entire customer journey, unlocking marketing effectiveness and efficiency.

Tag and dentsu bring together our innovation and technology infrastructure to help solve clients’ toughest challenges. United in business acumen, we share similar core values, company culture, and embrace a vision “to be at the forefront of people-centric transformations that shape society.

dentsu was founded over 120 years ago and proudly counts nearly 72,000 employees around the world.


The role

The Regional Globalization Director is an account-based position that oversees providing Globalization services for their client base.


Responsibilities


  • Responsible for day-to-day client relationship management
  • Lead the end-to-end process of client onboarding for localization and globalization services, ensuring seamless transitions from global to regional to local service delivery.
  • Develop and oversee necessary frameworks that account for regional market complexities, legal considerations, and cultural nuances for globalization.
  • Provide advice and support to transcreation team in terms of project timelines and budgets
  • Manage billing and provide information requested by Finance for monthly billings report
  • If applicable, produce and present financial reports to clients on spending
  • Proactively and independently conduct client presentations and attend client meetings
  • Regularly conduct follow ups and client satisfaction surveys after delivery of projects to maintain quality and client relationship
  • Identify potential new business for existing clients and ways of increasing profitability for those accounts
  • Support Globalization team in handling issue escalation and resolution by following the set client complaints/escalation procedure
  • Lead or participate in RFPs and pitches for new and existing clients, contribute to rate cards, pricing strategy and contract negotiations
  • Initiate and take an active part in research and testing of new developments such as studio integration, new project and workflow management tools etc.
  • Actively investigate competitors and their service offering
  • Identify training needs in team
  • Give input on improvements, processes and workflows, standard timelines for types of service, communications between departments etc.


Skills and Experience required

  • Bachelor’s degree in related field. A combination of education and work experience can be substituted.
  • Minimum 5+ years' experience in advertising or translation agency
  • Proficient in MS Word, PPT & Excel
  • Basic understanding of P&L Management
  • 5+ years' experience with industry leading Translation Software (CAT Tools)
  • 5+ years people management experience
  • Experience with Global Account Management specifically in managing multi-regional or global accounts, with strong cross-cultural communication and international strategy skills.
  • Bilingual
  • Excellent customer service skills
  • Excellent written and interpersonal skills
  • Excellent presentation skills
  • Highly organized with excellent attention to details
  • Able to motivate, develop and lead a team


As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.

  • Sr. Sales Director

    5 days ago

    London,, UK, United Kingdom Prodege, LLC Full time

    The Sr. Sales Director EMEA is a highly visible and integral role in our organization, responsible for driving revenue growth for our end client business across the European, Middle Eastern, and African markets. This senior role will identify prospects and build pipelines based on targeted account research to present and close new business opportunities to...

  • Director Marketing, EMEA

    2 months ago

    London,, UK, United Kingdom PROS Full time

    PROS Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data...

  • EMEA Account Director

    1 month ago

    London,, UK, United Kingdom Canopy Full time

    We are recruiting for an EMEA Account Director for a globally recognised FM & Workplace services business. With a truly global reach they manage and deliver wide ranging services into high end workspace for technology, pharma, finance and professional services business's.As the EMEA Account Director you will be responsible for the following key...

  • Account Manager TMC

    1 month ago

    London, UK, UK, United Kingdom Wyndham Hotels & Resorts EMEA Full time

    Wyndham Hotels & Resorts is now seeking an Account Manager TMC & Corporate, Global Sales EMEA to join our team in London, United Kingdom.SummaryThe Account Manager TMC & Corporate, Global Sales EMEA proactively drives revenue and room night contribution into our Wyndham Hotels & Resorts (WHR) franchised and managed hotels across all brands, around the world....

  • Director IT and Operations Audit, EMEA

    3 weeks ago

    London,, UK, United Kingdom Eames Consulting Full time

    Director IT and Operations Audit, EMEA (Equiv VP/SAM) - LondonTHIS IS A IT AUDIT ROLE CANDIDATES MUST HAVE A INTERNAL IT AUDIT BACKGROUNDMy wholesale banking client is looking for a Director IT and Operations Audit EMEA to conduct IT and Operational audits with the assistance of a pool of internal auditors. You will plan, manage and communicate with...

  • Infrastructure Structured Finance Director

    4 months ago

    London, UK, United Kingdom Page Executive Full time

    Our client is a European Corporate and Investment Bank Description Exciting opportunity for a Infrastructure Structured Finance Director - EMEA to join a European Corporate & Investment Bank. London - Project Finance, Infrastructure, Energy, TMT: Origination, Execution, Portfolio Management The role: Responsible for origination, structuring, execution and...

  • Account Manager TMC

    2 hours ago

    London, UK, UK, United Kingdom Wyndham Hotels & Resorts EMEA Full time

    Wyndham Hotels & Resorts is now seeking an Account Manager TMC & Corporate, Global Sales EMEA to join our team in London, United Kingdom.SummaryThe Account Manager TMC & Corporate, Global Sales EMEA proactively drives revenue and room night contribution into our Wyndham Hotels & Resorts (WHR) franchised and managed hotels across all brands, around the world....

  • Director of Marketing EMEA

    5 days ago

    London,, UK, United Kingdom Iron Mountain Full time

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...

  • EMEA Operations Risk

    2 months ago

    London,, UK, United Kingdom Sumitomo Mitsui Banking Corporation – SMBC Group Full time

    Purpose of JobThe purpose of the EMEA Operations Risk & Control Officer is to ensure that within EMEA Operations:All risks are identified, assessed and managed in line with risk appetite.The control environment is robust, comprehensive, and effective.Staff operate in accordance with risk policy, comply with relevant regulation and behave in line with...

  • Senior Director, FP&A

    2 months ago

    London, UK, United Kingdom FTI Consulting Full time

    FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct...

  • Emea Account Director

    5 days ago

    London , London, UK, United Kingdom Restaurant Associates Full time

    Emea Account Director - London 27 Days holiday plus bank holidaysBespoke training and development opportunitiesEnhanced matched Pension, Life insurance and Private medicalDiscounts available via Perks at WorkAccess to employee assistance programFree meals whilst at workCareer development opportunitiesPosition Overview:The EMEA Regional Account Director will...

  • Director, EMEA Start-ups, AWS Global Sales

    2 months ago

    London, UK, United Kingdom Amazon Full time

    Become the pioneer of cloud disruption in the startup world! Lead AWSs multi-billion dollar EMEA startup business as we revolutionize how entrepreneurs build and scale their ventures. In this once-in-a-career opportunity, youll chart the vision and strategy to catalyze cloud adoption across Europes most innovative startups, building a world-class team to...

  • Sales Director

    4 weeks ago

    London,, UK, United Kingdom Selby Jennings Full time

    An industry-leading provider of investment services (Front to Back outsourced solutions) is seeking a seasoned Sales Director to lead and expand its presence across the EMEA region. The ideal candidate will be a dynamic and results-oriented professional with a proven track record in business development, a deep understanding of private assets and asset...

  • Director, Business Development EMEA

    3 months ago

    London, UK, United Kingdom BNY Full time

    Director, Business Development EMEA - FX Sales At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to...

  • Project Director – Power Generation, EMEA

    3 weeks ago

    London,, UK, United Kingdom Turner Lovell Full time

    Turner Lovell is working closely with a global Energy Engineering Services business to source a Project Director to join the senior leadership team within their Power Generation business line. This is an exciting role overseeing a team of Project Managers to ensure successful project delivery for medium to large scale EPC projects across the UK, Spain,...

  • Manager, Sales Development EMEA

    2 months ago

    London,, UK, United Kingdom PROS Full time

    PROS, Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data...

  • Director EMEA Sales, Energy

    4 weeks ago

    London, UK, United Kingdom Amazon Full time

    Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can requisition compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing...

  • Director, Deal Desk

    2 months ago

    London, UK, United Kingdom Infoblox Full time

    It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently...

  • Associate Director/Director

    1 month ago

    London,, UK, United Kingdom Acuity Knowledge Partners Full time

    Basic InformationPosition Title - Associate Director / Director HR Manager (Generalist) – Non-Delivery LocationsExperience Level - 12 to 18 yearsPosition reports to - CHRO (India based)Job PurposeWe are seeking a highly skilled and experienced HR Manager (Generalist) – Non-delivery Locations to join our team. This role will be responsible for managing...

  • Workplace Consulting Director

    3 weeks ago

    London,, UK, United Kingdom Saunders Workplace Associates Full time

    Workplace Consulting DirectorLondon£100k + package Prior experience of leading and developing a fledgling Workplace Consulting practice? Keen to be at the forefront of some fantastic workplace projects across EMEA? Know how to run a P&L – focussing on the P?! This one could be for you! This small core workplace consulting team are seeking a dedicated...