Emea Account Director
4 days ago
- 27 Days holiday plus bank holidays
- Bespoke training and development opportunities
- Enhanced matched Pension, Life insurance and Private medical
- Discounts available via Perks at Work
- Access to employee assistance program
- Free meals whilst at work
- Career development opportunities
Key Responsibilities:
- Stakeholder Management: Serve as a key partner, collaborating with various teams and clients to align on business strategy and operational goals.
- Experience Management: Design and oversee the overall food and service experience, ensuring excellence across all sectors.
- Excellence Culture: Promote a culture of excellence in every aspect of the business, from service quality to operational standards.
- Program Oversight: Drive and manage all initiatives related to the partner, sector, and Restaurant Associates, ensuring seamless execution.
- Team Leadership: Manage and mentor senior management, ensuring they meet business goals and drive performance across all levels.
- Financial Management: Oversee and monitor all financial responsibilities, ensuring teams stay within budget while meeting operational standards.
- Employee Development: Support the development, maturation, and training of senior management and teams.
- Compliance: Ensure compliance with all sector and Compass employee guidelines.
- Food & Workplace Safety: Maintain a culture of food safety, workplace safety, and integrity in all operations.
- Timely Reporting: Ensure all reports are completed and submitted on time, meeting both internal and client deadlines.
- Team Development: Build and develop high-performing teams with a focus on long-term success and high engagement.
- Management Experience: A minimum of 5-7 years of management experience, ideally at a regional level, overseeing senior managers.
- Experience: Multi-unit restaurant or hotel experience is desirable, ideally within the food and hospitality industry.
- Problem-Solving Skills: Ability to tackle complex business issues and develop creative, timely solutions.
- Communication Skills: Strong interpersonal skills, with the ability to communicate and interact effectively at all levels within the organization.
- Passion for Food & Hospitality: A deep passion for fresh, seasonal food, hospitality excellence, and customer satisfaction.
- Financial Acumen: Demonstrated ability to manage budgets, enhance profitability, and ensure financial sustainability.
- Leadership & Development: Proven track record in leadership, coaching, and developing teams toward high performance.
- Industry Connections: Strong industry network for recruitment and professional development.
- Presentation Skills: Ability to present and engage effectively in a group setting, including senior executives, managers, and team members.
- Resilience: Ability to maintain a positive attitude under pressure and drive team success in a fast-paced environment.
- Confidentiality: Capable of handling sensitive information with integrity and discretion.
- Strong business acumen, with a focus on financial management, creativity, and sustainability.
- Proven ability to innovate and improve processes while managing complex operations.
- Demonstrated coaching and mentoring abilities with a focus on team development and high performance.
- Flexible and adaptable to changing business conditions and environments.
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