Supervisor

4 weeks ago


London, UK, United Kingdom JOSEPH Full time

The JOSEPH Company


JOSEPH is a British contemporary designer brand with a strong core of luxury essentials. Founded in 1966 by Casablanca-born Joseph Ettedgui, he was an early champion of the now iconic design houses & emerging brands alike.


Today, Joseph has 23 global stores, a strong digital presence & over 400 stockists – all vibrant centres of creativity and style. Contemporary, sophisticated, and effortless – the JOSEPH label & products are defined by their dedication to craftsmanship, attention to detail and the balance between fashion and a timeless wardrobe of luxury essentials.


Working with JOSEPH


We are looking for talented individuals to join the JOSEPH brand


As a store Supervisor you will support the Store Manager and Assistant Store Manager by setting an elevated example within the store in relation to excellent customer service and effective merchandise presentation. You will also demonstrate commercial acumen while deputising for the Store Manager and Assistant Manager where appropriate.


In addition, you will work to embody the Company’s values and objectives to ensure a seamless shopping experience for the client.


  • Actively drive sales and profitability in synergy with the Store Manager and Assistant Manager.
  • Drive motivation and engagement within the team in the absence of the Store Manager and Assistant Manager to achieve sales budgets.
  • Maximise sales opportunities and assist in the development of Sales Assistant’s techniques to achieve store sales targets & KPIs.
  • Work to maintain, to a high standard, the shop floor & display merchandise.
  • Support the Store Manager and the Assistant Manager in the day to day running of the store, deputising in their absence.
  • As a brand ambassador, work to build relationships with new clientele, and maintain with established clients.
  • Build the bond between our brand and our customer, by answering queries, providing exemplary service, and adapting your approach based on individuals’ needs and requirements.


Additional Requirements:


People points:


  • You have strong people skills — you’re approachable, a good communicator & listener and empathetic.
  • You have experience and knowledge of working within a luxury or premium retail band.
  • You’re passionate about luxury fashion and eager to share that passion with others.
  • You understand business needs and are motivated by sales.
  • You show strong teamworking skills and the ability to collaborate with others.


Why work with JOSEPH?


As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package:


  • 33 Days Annual Leave
  • Health and Wellness resources (including a digital GP) & Retail Discounts via RetailTrust
  • Wellbeing & Personal development programs via FidlLeaf
  • Performance awarded bonus and/or commission scheme
  • Generous staff discount towards our luxury JOSEPH products & our multi-brand products
  • Access to Sample Sales, Social Events & more


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