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Head of Research

4 months ago


London, UK, United Kingdom TDA Telecoms Full time

Responsibilities:

  • Lead and oversee all primary and secondary research and evaluation projects within the Technology, Digital, and Data team.
  • Scope, plan, and execute quantitative and qualitative research projects, both internally and externally commissioned.
  • Manage the tendering process for commissioned suppliers and ensure completion and dissemination of research findings.
  • Collaborate with Operations, Communications, and Data teams to extract key insights from existing datasets for external influence.
  • Design and facilitate service-level evaluations, including the development of evaluation frameworks.
  • Establish partnerships with research communities in areas relevant to the company’s operations, such as domestic abuse, modern slavery, and mental health.
  • Conduct horizon scanning for research opportunities and emerging issues, contributing to the organization's strategic planning.
  • Stay updated on research developments and facilitate the implementation of key learnings and best practices within the organization.

Requirements:

  • Experience scoping, managing, and delivering research and evaluation projects, including commissioning research and working with external partners.
  • Proficiency in project management processes with the ability to manage a complex portfolio of work and prioritize effectively.
  • Strong communication, relationship building, and stakeholder management skills.
  • Advanced knowledge of research and evaluation methods, data analysis, and experience working with complex datasets.
  • Previous experience in health and/or social care settings preferred.