Customs Clearance Coordinator

3 weeks ago


Immingham, North East Lincolnshire, United Kingdom DFDS Full time

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Customs Clearance Coordinator.

Be part of the movement – and play your part

About the role

Experience working with customs declarations? Do you possess great attention to the finer details? Team player? We’re enthusiastic about delivering an excellent level of service for our customers and our business is expanding in Immingham. Due to continued growth, we are looking for a Customs clerk to join our existing team to support and maintain this seamless service.

Working 40 hours per week split over 5 x 8-hour shifts, you’ll be in daily contact with importers and transport companies, dealing with Import and Export clearances.

You will be responsible for:

  • Working closely with your colleagues, in a highly professional manner, sharing daily responsibilities, and completing customs documentation along with the relevant supporting material.
  • Deliver an efficient customs clearance service.
  • Culminating in safeguarding and enhancing the service level offered by DFDS and surpassing our clients expectations.

About you

The successful candidate will be required to have a good level of IT skills, as various systems will be used for customs entries and details online. Therefore, we are seeking someone who has adaptable skills and is a quick learner. Certificates of training within the Customs Clearance sector would be advantageous but not necessary.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Be a valued member of a diverse team at DFDS and help drive change together.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

  • Life assurance cover
  • Contributory company pension scheme
  • Holiday Purchase Scheme
  • Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
  • Full employee assistance programme including:
  • Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
  • Huge range of retail discounts from high street and online retailers
  • Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
  • Access to Thrive, our award-winning Wellbeing platform.
  • Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.



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