Information Technology Business Analyst

4 days ago


Liverpool UK, Merseyside, United Kingdom Ascent People Ltd Full time

Job Title: IT Business Analyst (Mid-level)

Department: IT (Business Applications Team)

Reporting Line: Head of Business Applications

Location: Hybrid - 3 days per week in Liverpool office


JOB PURPOSE

The IT Business Analyst works with stakeholders from all business units and related third parties to elicit, analyse and document business processes and software requirements for technology initiatives, including business information and web based applications. Will act as an intermediary between IT and the business, ensuring business problems and opportunities are clearly communicated to all stakeholders.


Overseas travel may be required from time to time, to facilitate workshops and participate in project initiation and/or feasibility studies. This is a hybrid role requiring 3 days per week in our Liverpool office.


JOB RESPONSIBILITIES

● Lead the requirements engineering phase of the SDLC.

● Lead workshops and interviews with key business stakeholders, to elicit and capture both the user's and organisation's requirements.

● Define the business problem and primary objectives of new projects. Identify and validate the key business requirements.

● Elicit and analyse functional, non-functional and technical requirements from business stakeholders.

● Understand problem domain and explain complex issues in clear terms to both technical and non-technical stakeholders.

● Use data modelling practices to analyse requirements and create recommendations for business change.

● Consider opportunities and potential risks to any recommendations you have made.

● Gain agreement, usually from senior management, of the best method of introducing your recommendations to the business once developed.

● Effectively communicate the benefits of your recommendations across departments and address any uncertainty and concern.

● Support the staff and teams in implementing your recommendations, including support in resolving any related issues.

● Perform gap analysis on the to-be versus the as-is process, to verify that any existing functions are not affected by your recommendations.

● Evaluate potential software solutions, including off-the-shelf and open source components, and the system architecture to ensure that they meet business requirements.

● Capture and document functional requirements in the form of use cases and user stories. Coordinate walk-through and sign offs, verifying the accuracy of the requirements with business users.

● Write thorough UAT scripts to validate the solution against the business outcomes.

● Lead UAT phase of SDLC with business users to obtain sign-off on the solution against the business requirements.

● Assist with project pre-initiation phase by supporting business users in presenting business cases and supporting the IT department to conduct feasibility studies on solution options.

● To undertake other duties of an appropriate nature in consultation with line manager.

● Prioritise/refine product backlog as and when required, ensuring user stories and requirements are adequately prepared and prioritised for development.


SKILLS, QUALIFICATIONS AND COMPETENCIES

Essential

● Minimum 2 years experience in a business analysis role or carrying out business analysis related activities.

● Excellent communication skills with the ability to talk to and present to a range of audiences, sometimes acting as a translator between parties.

● Excellent analytical skills and an informed, evidence based approach.

● The ability to work under pressure on multiple projects within your project timeframes.

● A passion for creating solutions with a positive attitude to change.

● A strong interest in business and business development.

● A good understanding and grasp of information technology.

● Experience using modelling languages such as UML and BPMN.

● Experience dealing with senior stakeholders.

● Able to demonstrate an understanding of the role of the Business Analyst in both an Agile and Waterfall environment.


Desirable

● BCS/IIBA Certified.

● Experience working in an Agile environment.

● Metals and Minerals sector experience.

● LIMS, JTS and/or Mobile Data Capture experience.

● Spanish language skills.

● Experience using tools such as Asana, Redmine, Git, Lucidchart/MS Visio and Google Apps.


  • Graduate Analyst

    4 weeks ago


    Liverpool, UK, Merseyside, United Kingdom Intellica Ltd Full time

    A fantastic opportunity for an ambitious Graduate Analyst, to join a thriving pensions technology business. The successful candidate will have the opportunity to play a prominent role in supporting new business and change initiatives for our clients. The Graduate Analyst will be required to:· Plan your work with your manager and project managers – this...

  • Loyalty Analyst

    2 months ago


    Liverpool, UK, Merseyside, United Kingdom Harnham Full time

    Loyalty AnalystLiverpool - Hybrid, 3 days a week in officeUp to £50,000This company is a leading business in the retail industry and is seeking a Loyalty Analyst to join their Customer Data & Analytics teamTHE ROLEYou will be responsible for core customer insights across the business, looking at gathering data, carrying out analysis of the data, and then...

  • Pricing Analyst

    3 weeks ago


    Liverpool, UK, Merseyside, United Kingdom WILLMOVE WORLDWIDE LIMITED Full time

    Company DescriptionWILLMOVE WORLDWIDE LIMITED is a Freight Forwarder and International moving company. At WILLMOVE, our vision is to provide fast and efficient transportation services to our customers around the world. Our staff members are dedicated to ensuring that all shipments are handled with the highest level of care and attention possible. Join us now...

  • Innovation Analyst

    3 weeks ago


    Liverpool, UK, Merseyside, United Kingdom NET Recruit Full time

    A financial services business is seeking an Innovation Analyst to join the team, working remotelyFull Job DescriptionYour Company:A revolutionary financial services business is collaborating with the talent acquisition team at NET Recruit, to search the market for an Innovation Analyst working in a remote capacity within the UK. As a business that is seeking...

  • Customer Analyst

    3 weeks ago


    Liverpool, UK, Merseyside, United Kingdom Forward Role Recruitment Full time

    Customer Analyst - £45,000Liverpool, Hybrid, 3 days in the officeForward Role are working with a well-established, forward thinking retail business. The business are data driven, utilising insights to shape strategy and drive decision making. They are looking for a passionate Customer Analyst to identify data from a variety of sources, create insightful...

  • Complaints Analyst

    2 months ago


    Liverpool, UK, Merseyside, United Kingdom Rev & Regs Full time

    Rev & Regs are recruiting for a Complaints Analyst (12-month FTC) position for a top tier Wealth Management company in Liverpool.Responsibilities:Assist the Complaints team to provide an impartial, efficient and effective end to end complaints handling service.Maintain an expert knowledge of the relevant regulatory requirements – DISP - and to help to...


  • Liverpool, UK, Merseyside, United Kingdom SF Technology Solutions Full time

    About the RoleAn exciting opportunity has arisen for an experienced Head of Business Intelligence to join a dynamic and fast-paced FMCG business on an interim basis. This is a high-impact role where you will drive the company's data strategy and enable data-led decision-making across the organisation.Key Responsibilities:Business Partner key business...


  • Liverpool, UK, Merseyside, United Kingdom Pontoon Solutions Full time

    Job Title: Invoicing and Revenue AnalystLocation: LiverpoolDuration: 10 monthsRate: £24.00 p/hAbout the Role:Pontoon Solutions is partnering with our client to find an experienced and proactive Invoicing and Revenue Analyst to join their finance team. This role is ideal for a candidate who brings strong finance expertise, autonomy, and experience in complex...

  • Actuarial Analyst

    3 weeks ago


    Liverpool, Merseyside, United Kingdom Diligenta Full time

    Actuarial Analyst Summary of the roleDue to rapid growth, we're seeking an Actuary Analyst to join our dynamic operations team. In this role, you will collaborate with a remote team to service company products, perform complex calculations, and contribute to the evolution of an expanding business. With comprehensive support to complete your actuarial...


  • Liverpool, UK, Merseyside, United Kingdom Marks Sattin Full time

    The ideal candidate would be finalist or qualified ACCA/CIMA with a background of commercial management accounting however strong Data Analysts with a finance background would also be considered.The Role:Weekly P&L and KPI Reporting by division/processWorking closely with operations to develop and maintain a suite of daily & weekly KPI’s specific to...


  • Liverpool, UK, Merseyside, United Kingdom Pontoon Solutions Full time

    Business Continuity SpecialistLiverpool6 months contract – paternity coverRate £400 per day via Umbrella CompanyPontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual...


  • Liverpool, UK, Merseyside, United Kingdom Oeson Learning™ Full time

    About the Company:Oeson is a leading IT corporation globally recognized for its expertise in providing top-notch IT and Ed-tech services. Specializing in digital marketing, data science, data analytics, business analytics, cyber security, UI-UX design, web development, and app development, we are dedicated to innovation, excellence, and empowering talents...

  • Insurance Advisor

    2 weeks ago


    Liverpool, UK, Merseyside, United Kingdom Slater and Gordon Lawyers Full time

    Slater and Gordon are a leading consumer law firm which provides a broad range of specialist legal and complementary services. We are undergoing a huge transformation across all areas of the business, with a focus on people and technology, and our mission is to give people easier access to our world class legal services. We have an exciting opportunity for a...


  • Liverpool, UK, Merseyside, United Kingdom Named Later Full time

    Named Later has partnered with a thriving Liverpool SaaS business to help identify a resourceful and ambitious Graduate Customer Success Executive to join their close-knit team. The business works with some of the UK's biggest logistics companies and organic growth has prompted the need for a new member of the team.What you'll be doingYou will be...


  • Liverpool, UK, Merseyside, United Kingdom Named Later Full time

    Named Later has partnered with a thriving Liverpool SaaS business to help identify a resourceful and ambitious Customer Success Executive to join their close-knit team. The business works with some of the UK's biggest logistics companies and organic growth has prompted the need for another pair of hands to help support their clients.What you'll be...


  • Liverpool, UK, Merseyside, United Kingdom Focus XR Full time

    Company DescriptionFocus XR is an innovative educational technology company based in Liverpool, focusing on developing accessible virtual and mixed reality learning solutions. With a background in vocational training and education, our goal is to eliminate geographical and financial barriers to XR learning, providing scalable and immersive experiences for...


  • Liverpool, Merseyside, United Kingdom Barclays Full time

    Join us as a Business Relationship Director - North West at Barclays, where you’ll be primarily responsible for lending to professional landlords, networking with customers and meeting existing clients and growing the customer portfolio.To be successful as Business Relationship Director, you should have experience with:Lending experienceExperience of...

  • Recruitment Consultant

    2 months ago


    Liverpool, UK, Merseyside, United Kingdom TechYard Recruitment Full time

    Formed in 2019 TechYard Recruitment provides niche Data, AI, and Consulting recruitment services to our clients, including some of the world's leading technology consultancies.Led by our experienced team locally, with the aim of building something truly unique in Liverpool, and delivering great success around the world.We have an established list of...


  • Liverpool, UK, Merseyside, United Kingdom Davies Full time

    At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:· Reward platform – discounts for over 800 retailers· 25 days holiday (rising with service plus option to...

  • Financial Planner

    2 weeks ago


    Liverpool, UK, Merseyside, United Kingdom Bond Rec Full time

    Our client is a well respected firm of Chartered Financial Planners in Merseyside, Due to the continued growth of the business they are looking to recruit an experienced Financial Planner The role of the Financial Planner is to develop new and maintain existing business streams, and to inform Clients of financial strategies and plans appropriate to their...