Senior Value consultant

2 months ago

London, UK, United Kingdom Freshworks Full time

Company Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).

Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.


Job Description

Let’s face it. Most people hate the software they use at work. Business software is clunky, expensive, hard to setup and frustrating to use. If the software that you use in your personal life is so easy and intuitive to use, why can’t business software be that way too? At Freshworks, we agree with you We pride ourselves on building powerful, sophisticated software that’s fun and easy to use.

We are constantly on the lookout for smart people who are passionate about creating great products, designing great experiences, building scalable platforms, and making customers happy. We are looking for a Lead Value Engineer to join our growing GTM team in North America/Europe/APAC. If you have great analytical skills and are maniacal about value selling, we want to talk to you. If you are a good speaker, good at building (mathematical) value models and can communicate effectively with a variety of audiences , we want to talk to you. If you believe that you can shine in a fast paced and high growth work environment, then we definitely want to talk to you. Hit us up and let's chat.

Our Value Engineering team is expanding and actively seeking a Value Engineer to join our team. As a Value Engineer, you will collaborate with our sales account teams to create and develop business cases derived from a value-based methodology. You will assist in standardizing our value-based solution proposition and integrate this into our selling strategy.


As a Senior Value Solution Engineer, your primary responsibilities will include

  • Conduct value discovery sessions with Freshworks prospects & customers. Capture customer objectives and ensure outcomes are documented to demonstrate quantifiable business value.
  • Effectively articulate the gap between where the client's current state is vs their desired state.
  • Create analytical models and custom executive presentations for key accounts.
  • Collaborate with sales enablement to establish and provide enablement training on how GTM can leverage VE content and collateral
  • Collect and measure key Freshworks and industry metrics to establish trends and benchmarking
  • Work closely with other value engineers, account executives, and solution engineers to contribute to overall value assessment and findings.
  • Assist in the production and delivery of executive-level presentations in the field.


Qualifications

  • 3+ years of hands-on professional experience in Value Engineering, Pre-sales Value Consulting, Solution Engineering, and/or management consulting.
  • Deep financial analysis and modeling of ROI and TCO concepts to justify business cases. Ability to demonstrate the practical use of ROI metrics.
  • Excellent soft skills and presentation skills are a must for this role. You will rely on these skills every single day
  • A mix of business and technical acumen with the ability to engage and add value in discussions involving both technology and business strategy
  • Ability to influence executives and C-Suite with credibility, passion and charisma.
  • High energy, self-starter who can deal with ambiguity and is comfortable owning and executing initiatives
  • Highly effective collaborator who can work across sales, onboarding, sales enablement, and marketing functions.
  • Familiarity with technology and/or enterprise software preferred. Familiarity with CRM, ITSM and Customer Service solutions is a plus.
  • Fluent in English


Additional information

These are some benefits you can expect from us in return

  • 25 days annual Paid-Time-Off (PTO)
  • Life & Long-Term Disability insurance
  • Medical Insurance
  • Learning & Reading budget of up to €1.000 per year
  • Fitness budget of up to €30 per month
  • Company Funded Employee Assistance Program (EAP) for both you and your family
  • Discounted Tax Support Services


At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

  • Consultant / Senior Consultant

    3 months ago

    London, UK, UK, United Kingdom Consulting Point Full time

    Looking for an exciting and rewarding career opportunity in London? Look no further than Consulting Point, a leading Talent Strategy & Advisory firm that partners with top-tier consulting firms, boutiques, and global organizations to help them succeed in attracting, retaining, and rewarding top talent at all levels.As a Consultant or Senior Consultant at...

  • Value Consultant

    2 months ago

    London,, UK, United Kingdom causaLens Full time

    causaLens is the pioneer of Causal AI — a giant leap in machine intelligence.We are on a mission to build truly intelligent machines - it’s hard but super fun! If you want to build the future and are looking for a place that values your curiosity and ambition, causaLens is the right place for you. Everything we do is at the forefront of technological...

  • Management Consulting Senior Consultant

    7 days ago

    London, UK, United Kingdom Deutsche Bank Full time

    Job Description: Job Title Transformation Strategy- Senior Consultant Location London Corporate Title AVP You will be joining Deutsche Bank Management Consulting (DBMC), the Bank's in-house management consulting global function across 3 locations (London, Frankfurt, Mumbai) that partners with senior executives across the bank to deliver impact....

  • Senior Consultant

    2 weeks ago

    London,, UK, United Kingdom Investigo Full time

    Senior Recruitment Consultant - Finance TransformationInvestigo RecruitmentFlexible Basic Salary + CommissionCity of London (hybrid, 4.5 day work week)Investigo are market leaders recruiting into 20+ specialisms. In this role you will be a part of our hugely successful Finance Transformation Practice. This is an opportunity for an experienced recruitment...

  • Senior Analytics Consultant

    1 month ago

    London, UK, UK, United Kingdom Harnham Full time

    Senior Analytics Consultant Up to £72,000Hybrid - London A great opportunity to join a leading consulting firm as a Senior Analytics Consultant in their new start-up division THE COMPANY The business is a world leading consultancy and have recently created a start-up division focusing on leveraging advanced analytics to help their consumer clients to solve...

  • Senior Presales Consultant

    1 month ago

    London,, UK, United Kingdom RedHolt Full time

    Location: London, Lisbon, Bucharest Job Title: Senior Solutions ConsultantMy client is looking for a confident, collaborative and communicative Solutions/Pre-Sales consultant who is seasoned in presenting to senior stakeholders and holds this maturity in their communication and skillset. This person must have level B2+ or higher German language skills,...

  • Senior Solutions Consultant

    2 months ago

    London, UK, UK, United Kingdom Board Full time

    At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. We strongly believe every...

  • Senior Recruitment Consultant

    2 months ago

    London,, UK, United Kingdom Ruella James - Recruitment to Recruitment - London Rec to Rec Full time

    Senior Recruitment Consultant – Sales and MarketingBasic c. £50k OTE £100k+Benefits include Monthly and Quarterly commission, additional bonuses for exceeding target and team bonus, Extensive BenefitsHybrid – 3 days a week in the officeBased LondonInspiring leadership team and respected brand within a global companyHuge investment in recruitment...

  • Senior Consultant

    2 months ago

    London, UK, UK, United Kingdom Vallum Associates Full time

    Role: Senior Consultant - AgTechLocation: LondonClient: AgTech CompanySalary: OpenRoleI am excited to be advertising a position for a Senior Consultant in the AgTech space, for a market-leading AgTech Company based in London, offering market-leading bonuses.ResponsibilitiesAs an Senior Consultant, your responsibilities will include:Providing consulting...

  • Senior Consultant

    2 months ago

    London, UK, UK, United Kingdom Vallum Associates Full time

    Role: Senior ConsultantLocation: LondonClient: Energy & Commodity Trading Software CompanySalary: OpenRoleI am excited to be advertising a position for a Senior Consultant in the CTRM space, for a market-leading Energy & Commodity Trading Software Company based in London, offering market-leading bonuses.ResponsibilitiesAs an Senior Consultant, your...

  • Senior Recruitment Consultant

    3 months ago

    London,, UK, United Kingdom Randstad UK Full time

    Senior Recruitment Consultant - London - FinanceRandstad UK is part of the world’s largest, leading recruitment agency and we pride ourselves on being a trusted recruitment partner in the technology-driven world of work we live in. By combining our passion for people and the power of innovative technology, we go above and beyond our competitors to create a...

  • Senior Consultant

    7 days ago

    London,, UK, United Kingdom Prospero Teaching Full time

    Company DescriptionProspero Teaching is an Award-Winning education recruitment agency offering teaching jobs in the UK. Established in 2000, Prospero works with thousands of schools and colleges, providing long-term, daily, and flexible work opportunities with great pay and loyalty bonuses. The agency offers CPD, courses, CV writing services, and has...

  • Senior DevOps Consultant

    2 weeks ago

    London, UK, UK, United Kingdom Stealth iT Consulting Full time

    A prominent IT Consultancy is actively seeking a Senior DevOps Consultant with a wealth of experience in core DevOps processes and practices, as well as a background in Cloud Advisory, to join their expanding team on a permanent basis. This is an excellent opportunity!Job Role: Senior DevOps EngineerLocation: LondonJob Type - Flexible workingSalary: Up to...

  • Senior Finance Consultant

    2 weeks ago

    London,, UK, United Kingdom Lucas Kennedy Group Full time

    Senior Finance Consultant - PermanentI am looking for a Senior Finance Consultant to join one of my leading clients advisory teams. You must have a strong finance background 6+ years and also have a accounting or finance bachelor’s degree.You will be building business cases for clients, analysing data, and providing recommendations to senior management....

  • Senior Consultant/ Director

    3 months ago

    London,, UK, United Kingdom Trascent Full time

    Trascent, a leading global management consulting firm, focuses on delivering quantifiable, lasting performance improvements in all facets of corporate real estate, including facilities management, real estate, corporate and project services, to global Fortune 500 corporations. We are seeking a Senior Consultant/Director to support our strategy, operational...

  • Senior Financial Reporting Consultant

    4 weeks ago

    London,, UK, United Kingdom VantagePoint Full time

    Grade: SeniorTeam: Workiva (Consulting)Location: London AreaContract: Permanent (Maternity Cover)Work Pattern: Full-time & HybridJob Overview:As a Senior Financial Reporting Consultant, you’ll be responsible for owning and leading implementations or workstreams, to ensure successful delivery to our clients. You’ll take ownership of projects and act as a...

  • Senior Fraud Consultant

    2 weeks ago

    London,, UK, United Kingdom Harnham Full time

    Senior Fraud ConsultantUp to £60,000HybridLondonCompany:One of our Consulting clients that are on the lookout for a highly skilled Senior Fraud Consultant to join their fraud analytics function to work closely with clients developing strategies and providing insights.Responsibilities: As a Senior Fraud Consultant, you will be responsible for:Crafting and...

  • Senior Consultant

    4 weeks ago

    London, UK, UK, United Kingdom WeAreAspire Full time

    Are you a Senior Research Manager looking to work on Evaluation projects? Then you could be the perfect fit for one of the largest market research companies in this flexible Senior Consultant role!JOB TITLE: Senior Consultant (Evaluation) SALARY: Negotiable LOCATION: London THE COMPANYA global marketing insights agency, with a strong reputation who focus on...

  • Senior Salesforce Consultant

    3 weeks ago

    London,, UK, United Kingdom The People Network Full time

    Senior Salesforce Consultant – 6-Month Contract - PAYEThis boutique, global consultancy needs a Senior Salesforce Consultant to join the team and play a lead role on projects.In this client-facing role, you will be able to display your skills across a range of exciting Salesforce projects of varying size and complexity.Day-to-day you will work with senior...

  • Senior Recruitment Consultant

    2 months ago

    London, UK, UK, United Kingdom CSG Talent Full time

    Are you an experienced Senior Recruitment Consultant, looking for an opportunity to work for a Global Executive Search Agency?Then we would love to hear from you! CSG Talent have a fantastic opportunity for an experienced Senior Recruitment Consultant, to join our London team on a full time, permanent basis. Whether you are looking for a new challenge, to...