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Technical Support Engineer | Global Manufacturing Giant

2 months ago


UK, UK, United Kingdom Hyered Full time

A global manufacturing giant are recruiting an exciting new role for a Technical Support Engineer to join their team. Offering excellent benefits, including a company car, this role offers ample career progression and is key in supporting the wider business across a rapidly expanding client base. This opportunity will work closely with customers to provide ongoing support and solutions, both mechanical and electrical.


Joining a world leading brand, this is a role not to be missed


Responsibilities:

  • Provide telephone and online support for customer’s and technicians who have mechanical / electrical / software difficulties
  • Analyse possible causes of faults using mechanical and electrical documentation
  • Build internal and external customer relationships
  • Diagnose faults and recommend solutions
  • Liaise with group companies on solutions to escalated cases.
  • Assigning and scheduling of technicians


The successful candidate:

  • Experience of diagnosing Electrical & Mechanical faults
  • A relevant apprenticeship will be advantageous
  • Excellent communication skills
  • Experience of using Microsoft programmes


Some travel required.