Corporate Services Manager

4 days ago

UK, UK, United Kingdom Umbrella Cymru Full time

Purpose:

To oversee the management of corporate services including responsibility for Governance, Finance, Grants and Funding, Contracts and Executive Support.


Hours:

37.5 hours per week. Some weekend and evening work required. Flexible working arrangements available. Job-share considered. Fixed-term contract to 31 March 2025 with possibility of extension (pending annual funding approval)


Who are you?

  • We are looking for a passionate, highly driven, and very organised person to join a fast-paced working environment. You will be self-motivating, positive and committed to delivering excellence.
  • You will embody the visions, and values of Umbrella Cymru.
  • You will be someone who can digest complex information and critically evaluate a range of options to determine the best course of action, ensuring you can plan, arrange and organise work effectively in a very busy setting. You will have a keen eye for detail and be able to identify patters and themes. You will be professionally curious and have a sound ability to problem solve.
  • You’ll be able to use IT equipment and systems and be able to learn to use new systems and technology quickly. You will be confident, enthusiastic, energetic, assertive and organised. You’ll reflect on your practice and performance and take charge of your own personal and professional development. There will be plenty of opportunities to learn new skills.
  • You will value improvements, welcome change, and relish the opportunities development brings. You’ll bring ideas and solutions to discussions, suggesting improvements in creative and innovative ways.


What will you get?

  • We offer a challenging and supportive environment where you will develop and learn at pace. We keep wellbeing, support, and development at the heart of everything we do, and this begins with staff and volunteers.
  • We are a friendly team who love to help each other. We like to hold team building days and events to strengthen our relationships, knowledge, skills, and spirit.
  • Working with us will no doubt give you a strong sense of purpose and pride.
  • You will receive regular supervision from your manager, as well as plenty of opportunities to be involved in group supervisions, discussions, and debates.
  • We hold regular CPD events and we’re always keen to offer further learning and development opportunities.
  • We offer flexible working wherever possible with an ability to work from our offices and from home.
  • You will get 22 days paid annual leave plus bank holidays.
  • Umbrella Cymru will also contribute to a workplace pension scheme. You can also contribute to this if you wish.


Key tasks / responsibilities

Umbrella Cymru provides a range of services including:

  • Triage and Assessment
  • Information and Signposting
  • Advice and guidance
  • Advocacy
  • Practical Support
  • Listening and Befriending
  • Emotional Support
  • Professional and Corporate Support
  • Education input sessions
  • Awareness raising and events


You will:

  • Manage the corporate services functions of the organisation
  • Provide executive support to the Director and board of Trustees.
  • Produce high quality minutes of internal, external and board meetings
  • Manage Director’s schedule of appointments, meeting and events.
  • Manage official correspondence and communication
  • Manage purchasing, invoicing, and financial record keeping
  • Produce and present financial reports
  • Manage performance reporting, grants and funding contracts
  • Develop, maintain and implement policies and procedures
  • Develop bids, proposals and applications for funding
  • Arrange and attend events to publicise Umbrella Cymru’s services.
  • Provide administrative support for local and national projects
  • Act as a point of contact for team members.
  • Maintain accurate, up-to-date, and confidential records
  • Undertaking other tasks as necessary.


Role specific criteria

Evidence of meeting the specific requirements of the role will be assessed from your application form and interview.


Essential

  • Excellent communication skills with the ability to quickly establish rapport and positive relationships.
  • Excellent time management and organisational skills, with an ability to prioritise effectively in a busy environment and manage competing priorities.
  • Ability to adapt and embrace change, taking a positive and proactive approach to development and improvements, including personal and professional development.
  • Excellent computer / ICT skills, with an ability to quickly learn new systems and adapt to use new technology.
  • Ability to understand and accurately record comprehensive information.
  • Effective ability to work on own initiative as well as part of a team.
  • Hold a valid UK driving license and have access to a vehicle.


Desirable

  • Knowledge of gender and sexual diversity / transitioning processes.
  • Experience of project management.
  • Experience of accountancy / bookkeeping.
  • Experience of providing administrative support to senior staff (EA / PA).
  • Experience of writing funding bids.
  • Experience of wring policies / procedures.
  • Ability to read, write and speak Welsh.

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