Complex Paralegal

4 weeks ago

London, UK, United Kingdom Keoghs LLP Full time

The Healthcare & Sports team are seeking a paralegal to joins its team on a permanent basis This role offers an excellent opportunity for an internal candidate within Keoghs to try another area of law or indeed an external candidate who is considering their first step into Healthcare & Sports litigation. The role will be to work directly alongside two of the Healthcare & Sports Partners on a range of matters.

The successful candidate will be required to deal with delegated tasks on non -delegated, hourly rate, high profile cases where Keoghs act for a large number of interested parties. Flexible working for the right candidate is available and whilst most of the team are located in London, candidates from Bolton, Liverpool and Manchester should apply.

You will work as part of the London Healthcare & Sports team and will support The Partners in the progression of a piece of strategic litigation involving multiple parties.

The role will include:

  • Delivery of agreed performance targets and quality standards - the paralegal will be expected to achieve 5.2 chargeable hours per day.
  • Fielding telephone calls and dealing with general queries; together with liaising with parties involved in claims including the policy holders, insurers, experts and witnesses;
  • Reviewing huge volumes of medical records to provide a factual note of the evidence/chronology
  • Use of Collaborate and/or Bundledocs to upload documents; providing access to clients, experts and Counsel;
  • Maintaining Tracker with details of new proceedings and new involvements so as to keep the digital file current;
  • Creating indexes and bundles using Bundledocs; and/or preparing documents digitally for use by Counsel and experts;
  • Using Foxit to split files and save into Tracker document library;
  • Arranging conferences with client and counsel and experts; obtaining availability for hearings, JSMs and trials;
  • Liaising with witnesses including their availability for conferences and trials;
  • Registering and updating CRU, notifying CRU of settlement;
  • Legal research;
  • Ad hoc legal tasks;
  • Assisting with billing queries

Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch.

Essential Skills and Attributes:

  • Excellent telephone and communication skills with people at all levels inside and outside of the business
  • An ability to organise and prioritise tasks using initiative
  • Calm under pressure with the ability to re-prioritise and delegate effectively when required
  • Positive, Confident and Enthusiastic
  • Excellent Listening, Verbal and Written Communication skills
  • Excellent Inter-personal and client care skills
  • Excellent IT skills
  • A team worker with the flexibility to do what is required to get a result and ensure client service levels are met
  • Ability to anticipate problems, identify solutions and make decisions

Desirable

  • Higher education/non-law degree or equivalent experience in the legal sector whether Claimant or Defendant.
  • Experience or equivalent experience in dealing with personal injury claims.
  • Experience of and understanding of the litigation process

Required Soft Skills: Personal Effectiveness

  • Team Commitment : Values others perspective & builds effective working relationships
  • Resilience: Demonstrates self-control; responds effectively to feedback to improve performance
  • Passion for Growth and Improvement: Systematically improves performance & shares knowledge in order to drive improvement
  • Embracing Change: Responds positively to change & is able to identify/suggest better ways of working
  • Business Focus
  • Client Care: Works to add value for the team and builds relationships with insurers, claims handlers, suppliers & experts
  • Decision Making: is able to prioritise & decide upon the most effective level of service delivery
  • Commercial Insight: Considers and understands commercial implications

Values

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

We are connectedWe are DynamicWe are InnovativeWe succeed together

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