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Casualty Adjuster

1 month ago

Hertfordshire UK, Eastern England, United Kingdom GHG Solutions Ltd Full time

Excellent opportunity for an experienced Casualty Adjuster to join a high quality Claims Management business, to develop and grow the Casualty Division within North London/Hertfordshire area.


GHG is a UK loss adjusting company with its Head Office near Southampton, Hampshire. We provide high quality solutions to claim situations. Trading for over 25 years and now private equity backed, we have earned a reputation for quality domestic and commercial loss adjusting with specialisms in subsidence, property, liability and high net worth claims.

The company takes pride in the quality, experience and passion of its staff. This is reflected in the reputation we have earned, with a loss adjusting product that has been developed and refined and has been consistently rated as "Excellent" in external client audits.


Description:

This is a home based role comprising the undertaking of Employers’, Public, Products and Construction liability site investigations / surveys and proactive claims handling. Knowledge of CAR and Tree Root Liability claims is advantageous. You will have a minimum of 5 years experience and have a proven track record for delivering and promoting a superior customer service and technical excellence.


What will you be responsible for:

  • To maintain and manage a case load of up to 80 files, demonstrating effective and proactive claims handling.
  • Undertake thorough site investigations / risk surveys in a timely manner. You will be expected to handle claims from cradle to grave and investigate and report only.
  • Liaising with Insurers, Policyholders, Witnesses and other experts where appropriate and manage their expectations.
  • Determine the correct liability outcome, control indemnity spend and negotiate the resolution of claims within our Principals authority.
  • Understand, interpret and apply Policy cover and its wording to a variety of specialist classes as appropriate.
  • Demonstrate and be able to adhere to agreed SLA’s.
  • Prepare detailed and concise reports, which clearly explain your investigation, legal liability and quantum recommendations.
  • Provide technical advice, support and guidance to all stakeholders, and propose bespoke solutions in a professional manner.
  • Keeping abreast of case law and legal developments.
  • Assist developing new business/building upon existing relationships with all stakeholders.
  • Possess a can do attitude and collaborate effectively with colleagues and all stakeholders.
  • Promote GHG’s ethics and values.
  • Attendance at Head Office as and when required.


What we need from you:

  • At least 2 A’ Levels and GCSE in Maths and English.
  • Cert CII and / or Cert CILA
  • Minimum of 5 years loss adjusting and claims handling, dealing with Casualty claims.
  • Understanding and knowledge of Commercial Combined Liability Policies and CAR Policies.
  • Exceptional customer service, organisational and interpersonal skills. Ability to manage changing priorities. Strong research, investigation and analytical skills. Professional and bearing in all aspects.
  • A full/clean driving license is essential.


What we offer you in return:

  • Salary ranging from £30,000 to £50,000 dependent upon experience and qualifications.
  • Discretionary company bonus
  • Quarterly Incentive Scheme
  • Car Allowance or Company Car
  • 25 days annual leave, plus additional one day for your birthday
  • 5 % Contributory Pension
  • Private Health Care
  • Death in Service
  • Long service Awards
  • Lifeworks App
  • EAP
  • Enhanced maternity, adoption, paternity and sick pay
  • Electric Vehicle scheme (after induction)
  • Career development and progression opportunities
  • We care about our employees’ opinions and have an employee forum to implement ideas and initiatives to make us a great place to work.

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