Current jobs related to Support Analyst - London, UK - SPRINGER TEST

  • Compliance Analyst

    3 weeks ago

    London , London, UK, United Kingdom Law Support - DA Solutions Full time

    An exciting opportunity for an experienced Compliance Analyst to join a leading global law firm as part of their London compliance team. The role will see you working as part of a global team supporting multijurisdictional AML and compliance matters. You will run checks on new and existing clients, sanctions checks and risk management. You will liaise with...

  • IT Support Analyst

    6 days ago

    London, UK, United Kingdom MCKINLAY LAW Full time

    Job Title: IT Support Analyst Salary: £49,000 Location: Central London – Liverpool Street Our client requires an experienced IT support analyst to handle the IT functions and 1st and 2nd line support for their London office. You will be the sole IT person for the London office whilst reporting to and being supported by an external IT team. The role will...

  • Senior Records Analyst

    4 weeks ago

    London , London, UK, United Kingdom Law Support - DA Solutions Full time

    We are working alongside a highly regarded UK law firm and they are seeking a senior records analyst on a permanent basis. The successful candidate will sit within the records management team and ensure that information about records held in digital and hardcopy formats is correct and up to date. You will be required to adhere to the hybrid policy which...

  • Deal Capture Support Analyst

    7 days ago

    London, UK, United Kingdom Alexander Mann Solutions Full time

    Our investment banking client has been present in the UK for more than 150 years, they're a long-term partner to British business. Today, the Group is formed of 10 divisions and employs 9,300 staff based in 21 core locations right across the country. Their role is simply stated: help clients achieve their goals by combining local know-how and global...

  • Asset Analyst

    4 weeks ago

    London,, UK, United Kingdom Lucid Support Services Ltd Full time

    Hardware Asset Management CoordinatorWe are currently recruiting for a Hardware Asset management Data Analyst and Coordinator to assist on an initial 12 month contract based on site in London, the successful candidate will oversee and manage the company's hardware asset data and processes. The ideal candidate will have strong analytical skills, attention...

  • IT Commercial Analyst/ Procurement Analyst

    4 months ago

    London,, UK, United Kingdom DGH Recruitment Full time

    IT Commercial Analyst/ IT Procurement Analyst– London (3 days in the office) - £47,000 (pro rata)- 6 month FTCMy client, a global Law Firm, is looking for an IT Commercial Analyst/ IT Procurement Analyst to join the team for a 6 month FTC based in London.The role will involve managing the day to day IT purchases, liaising closely with the relevant staff,...

  • Product Analyst

    4 weeks ago

    London,, UK, United Kingdom Intelligent People Full time

    Product Insight Analyst | £50k-65k + 10% Bonus | eCommerce | London (Hybrid)Product Insight Analyst / Product Analyst needed by scaling eCommerce business in the entertainment space.The Product Insight Analyst / Product Analyst will work at the heart of the product & engineering team, playing a key role in establishing best practice in measuring, testing...

  • Temporary IT Support Analyst

    4 weeks ago

    London , London, UK, United Kingdom Ryder Reid Legal Limited Full time

    Ryder Reid Legal is currently recruiting for an IT Support Analyst to join one of our international law firm clients London office on an ongoing temporary basis. This role has a hybrid policy in place and has a competitive salary on offer. Duties for this role will include: Troubleshoot and resolve technical issues.Support AV systems,...

  • Support Analyst

    4 weeks ago

    London, UK, UK, United Kingdom Impellam Group Full time

    Support Analyst /Developer - Java, Securities Trading6 month initial contract Inside IR35, up to £650 per dayHybrid: 3 days a week on site, Central London Join a large specialist consultancy specialising in digital transformation, you'd be working with a global investment bank supporting them with development and support tasks.Who we are looking...

  • Trade Support Analyst

    2 months ago

    London,, UK, United Kingdom Orla Rose Associates Full time

    FX Trade Support Analyst Job Summary:We are seeking an analytical and detail-oriented FX Trade Support Analyst to join our growing foreign exchange (FX) operations team. The successful candidate will be responsible for providing critical support to the FX trading desk, with a strong focus on data analysis, sales material preparation, and trade execution...

  • System Analyst

    7 days ago

    London,, UK, United Kingdom This is Alexander Faraday Recruitment Full time

    Are you an Enterprise Systems Analyst or maybe a Technical Business Analyst looking for your next challenge? Do you have experience with Dynamics 365? Are you technical minded with a technical background?We are looking for an Enterprise Systems Analyst to support with a Dynamics 365 implementation project and to provide continuous support once live. You will...

  • Risk Analyst

    4 weeks ago

    London,, UK, United Kingdom RED10 Full time

    Are you looking for a hybrid role in a team offering progression and fantastic culture? Our client is seeking a talented Risk Analyst to join their Enterprise Risk Management (ERM) Team and help ensure robust risk management across their UK operations. Why This Role? Work for an industry-leading insurer focused on innovation and sustainability. As a Risk...

  • Support Analyst

    4 weeks ago

    London,, UK, United Kingdom Freshminds Full time

    A delivery app is looking for a junior Analyst to manage Jira tickets, working closely with senior Project and PMO Leads to ensure all processes run efficiently, and issues are triaged and addressed in a timely manner. ResponsibilitiesReview ticket backlog on Jira ensuring nothing remains stationary, and issues are being addressed in order of priority...

  • Sales Support Analyst

    7 days ago

    London,, UK, United Kingdom Dartmouth Partners Full time

    The CompanyA leading mid-market Private Equity firm are looking to add a Sales Support Analyst to their Investor Relations team in London. Working closely with the IR Principal, you will be responsible for facilitating the fundraising efforts for the team. You will be supporting the senior IR team members in their communications and interactions with...

  • Lead Analyst

    6 days ago

    London,, UK, United Kingdom JSS Search Full time

    LEAD DATA ANALYSTUP TO £75,000LONDON BASEDLooking for a Lead Analyst to work for a retailer focusing across customer and marketing analytics.Role, responsibilities and skills required:Work with various internal teams to support on analysis for customer, sales, finance, tradeKey focus across customer analytics, segmentations, clustering, LTVGeneral BAU work...

  • Compliance Analyst

    1 month ago

    London,, UK, United Kingdom Edenbrook Full time

    New Compliance Analyst opportunity working with a market leading reinsurer operating within the Lloyd's Market. Reporting directly to the Senior Compliance Manager, the Compliance Analyst will provide support to the Compliance function in a wide variety of areas.Main duties of the Compliance Analyst include, but are not limited to:Manage the dedicated...

  • Investment Analyst

    1 day ago

    London,, UK, United Kingdom Cobalt Recruitment Full time

    Real Estate Investment Analyst – leading REITLocation: LondonAbout the Role:I am supporting a leading global REIT (Real Estate Investment Trust) in their search for an Investment Analyst.The Investment team is responsible for execution £bns of transactions across UK, and work across the life-cycle – from screening, analysis, execution, and asset...

  • Operation Analyst

    4 weeks ago

    London, UK, UK, United Kingdom Lorien Full time

    Operation Analyst (Insurance) up to £32k.Are you an analyst looking to make a step into a first major career role? Or maybe you're already in insurance and you're looking to expand your career. We're looking for an analyst with an analytical mind set, someone who's biggest strength is attention to detail organisation to join my clients...

  • System Analyst

    2 months ago

    London,, UK, United Kingdom Totum Partners Full time

    Totum Partners are delighted to be working with a leading law firm in its search for an Elite 3E Finance Systems Analyst. This is an excellent opportunity to join a friendly and supportive team, with interesting work and learning and development opportunities.This role will provide a first line support service responding to queries from fee earners,...

  • Business Analyst

    4 weeks ago

    London,, UK, United Kingdom inicio talent Full time

    Business Analyst - Finance & HR ProcessesContract: 3-month rolling contractLocation: London – 2 days per week, with some potential European travelIR35 status: OutsideAbout the Role:We are seeking an experienced Business Analyst with a strong understanding of both Finance and HR. In this role, you will play a pivotal part in an upcoming transformation...

Support Analyst

2 months ago

London, UK, United Kingdom SPRINGER TEST Full time
Purpose of the Role

This is a 12 month Fixed Term Contract Maternity Cover Role

The Support Analyst will support end users in the use of systems and applications and analyses and resolves errors. They will provide monitoring, administration and maintenance to ensure flawless operation of IT systems and applications.

The main focus of the Support Analyst role will be to deliver high-quality support to users of Springer Nature's intranet, which is built on the Lumapps platform. Our instance of Lumapps has a global user base comprising the 12,000+ employees of Springer Nature.

Responsibilities

Provides end-user support to Springer Nature's intranet built on the Lumapps platform

Uses ticketing software to manage logged support cases

Analyses errors, develops solutions and applies fixes

Provides reporting to the business

Applies mass changes

Provides user and system administration

Creates and maintains support documentation

Participates in projects

Experience

Experience in a user support or comparable role

Comparable technical experience with supported platforms and/or extensive business experience

Skills

Basic knowledge about operating systems, hardware and software architecture

Proficient in the use of tools like Office applications, ticketing and documentation tools, monitoring tools, system utilities etc

Very good analytical skills

Understands the impact and risks issues and their solutions have, makes appropriate decisions, prioritizes tasks and implements solutions

Communicates clearly, effectively and proactively with technical staff and colleagues as well as with key stakeholders and end users.

Builds and manages effective relationships based on respect and mutual trust with users, stakeholders and colleagues

Works effectively within an intercultural, multi-local team environment and collaborates with colleagues to achieve shared goals

Qualifications

Bachelor degree in Computer Science is desirable but not essential

Related technical discipline or equivalent technical training is desirable

#LI-CO1