Oracle Cloud Infrastructure Consultant
3 weeks ago
The Role
The successful candidate will report directly to the Cloud Infrastructure team lead and will be responsible for supporting both the cloud platform, along with third party clouds, including Azure, Oracle and GCP CSP environments. The company is a growing organisation, and the successful candidate will be integral in defining the standards for and working on the latest technologies and Cloud platforms.
Roles & Responsibilities
Input into KPI reporting on Billing and Security Metrics
Manage and configure Cloud based alerting not covered by proprietary monitoring, i.e. Cloud Native Services
Manage and enhance build standards and ensure all new Cloud builds meet those standards inline with the Cloud providers audit requirements
Ensure build standards are easy to implement, manage and maintain
Provide L2/L3 support for Managed Services customers around Cloud Security, Connectivity, Networking, Load Balancing, Billing and Cloud projects
Provide L2/L3 support for Managed Services customers around operating systems (predominantly Linux, some Windows, some Solaris)
Provide L2/L3 support for Oracle Engineered Systems hosted within the cloud environment and on premise
Provide L2/L3 support for customer operating system environments hosted both on prem and in the cloud, covering predominantly Oracle/Redhat Linux, but also Microsoft Windows and Solaris operating systems.
Assist in the management of own cloud platform, including patching, capacity and availability management and BAU support.
Join the on-call rota to provide out of hours support for severity 1 incidents across the supported estate.
Provide systems stewardship input into service management, providing advice & guidance to the end customer.
Support the PS team in deploying new Cloud environments
Support the transition team in on-boarding new customers
Maintain Cloud specific certifications
Support the wider Group on Cloud specific training and technology
Technical Capabilities:
Broad knowledge of OCI, Azure and GCP Architecture and Infrastructure
Knowledge/experience of implementing and supporting Oracle Engineered Systems (PCA, ODA,Exa)
Strong operating system support (linux) knowledge
Detailed knowledge of at least one Cloud platform
Adept at understanding, defining, implementing and monitoring infrastructure security best practices
Demonstrable understanding of network infrastructure principles including but not limited to Routing, VPN, LB, WAF etc.
Knowledge of monitoring systems and principles across both native cloud platforms and nagios-based monitoring platforms
Knowledge of virtualisation / hypervisor technologies, specifically Linux KVM
Working knowledge of storage technologies such as iSCSI
Articulate and design against architectural principles such as scalability, performance, capacity and availability
Key Success Criteria:
Be able to work individually or collaboratively within a team
Self-motivated and able to work under their own initiative
Strong communicator with an ability to express technical and non-technical challenges to a wide audience
Strong written and presentation skills to be able to ensure all work is documented to the highest standard
Manage their own time appropriately and ensure deadlines are met and expectations are set with key stakeholders
Be receptive to feedback and developmental critique; have a growth mindset
Willingness to learn, adapt and challenge themselves in undertaking new challenges in new technologies
Keen sense of responsibility for their role within the organisation
Lead, mentor and motivate a team of technical experts
Manage the operations and administration of a team which should include Goal Setting and Performance
Consider and support Strategic Business Initiatives in the delivery of the service
Understand the capabilities of the team to best enable successful outcomes
Solve problems and resolve conflicts
Be patient yet decisive, have integrity and the confidence to be an influential member of the organisation
Uphold and Champion the values of the business
Experience and Background:
Minimum 5 Cloud years experience
Experience in working with Cloud environments, OCI in particular
Experience in live operational environments
Experience in working in a Technical Professional Services / Consulting environment
Hold multiple Cloud Certifications
Personal Attributes:
Never give up attitude
Quick Learner
Organisational skills
Customer-focused attitude
Drive and determination to get the job done correctly
Willingness to (if not already achieved) gain security clearance/DBS checks etc.
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