Desk Assistant

3 days ago

London, UK, United Kingdom PVM Oil Associates Ltd Full time
The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist.

About PVM Oil

PVM is the world's leading broker of oil instruments, including over-the-counter broking of Swaps, Forwards, and Physical Crude Oil and Refined Products, together with exchange broking of WTI, Brent and Gasoil Futures contracts.

Our non-oil business covers broking of Physical and Financial Coal, and EU Carbon Allowances and Offsets.

We provide broking and high quality, value-added execution services for Swaps, Forwards, Physical Oil, Refined Petroleum Products, Futures Contracts and Renewables.

Role Overview:

Energy & Commodities broking is a specialised field that plays a crucial role in the global financial services industry, linking physical markets with financial markets and providing essential services to a wide range of market participants.

This is an entry level role and will provide the successful application with on-the-job training and vast exposure to the fast-paced financial markets. As a Desk Assistant you will be key to providing complete support to the brokers for the smooth running of the desk. Whilst this role will initially cover desk administration duties, there is scope to progress to a Trainee Broker role, subject to passing exams, demonstrating consistent performance and building your career in the broking industry.

You do not require a degree for this opportunity but recent A-Levels or equivalent qualification(s) are preferred. Experience in finance / financial services is not necessary but would be beneficial, ideally the successful candidate will already have some work experience (we believe this may best suit somebody looking for their second career move).

Role Responsibilities:
  • Promote TP ICAP group.
  • Ensure timely input of trades into trading systems.
  • Resolve any trade queries received internally and externally, and ensure any trade discrepancies are resolved in a timely manner.
  • Identify trade opportunities and calculate strategies.
  • Keep trade records up to date.
  • Update real-time electronic whiteboards with market data.
  • Provide input on various projects for brokers and traders.
  • Provide trade details to brokers and traders on a daily basis.
  • Monitor markets, keep up to date with financial news and geo-political events that impact the financial markets.
Experience / Competences:

Essential
  • Recent GCSEs and / or A-Levels or equivalent qualifications required.
  • Demonstrated interest in the financial markets and the economy.
  • High level of computer competence.
  • Hard working and willingness to learn.
  • Ability to work effectively in a high-pressure environment, can keep emotions under control in difficult situations.
  • Works ethically and shows respect for both professional and company values.
Desired
  • Handles situations and problems effectively using own initiate.
  • Build relationships and networks with both internally and externally wherever possible.
  • Demonstrates ability to work effectively with others.
  • Seeks opportunities for improvements.
  • Demonstrates high levels of energy in seeking out and achieving new goals.
#PVM

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

Location
UK - 3rd Floor Verde Building

  • Service Desk Manager

    2 weeks ago

    London,, UK, United Kingdom Bruin Full time

    A fantastic opportunity has arisen for for a Service Desk Manager to join a leading Insurance firm on a permanent basis. The ideal candidate will come from a financial services background. Key Skills:Maintain the service desk policies, procedures, and standards.Provide coaching, training, and feedback to the service desk staff.Handle escalated and complex...

  • IT Service Desk Support

    2 weeks ago

    London,, UK, United Kingdom Hexaware Technologies Full time

    Scope The scope of work for this SOW is as follows – IT Service Desk Support for client end users Number of users to be supported – 300 (approx.) Expected volume of Service Desk contacts (across all channels) – 1000/Quarter (Approx) Service Desk Capacity The onsite consultant will be based at client' office, providing support from Monday to Friday...

  • Service Desk Analyst

    5 days ago

    London,, UK, United Kingdom Burman Recruitment Full time

    We are currently searching for a Service Desk Analyst for our client in the Higher Education sector.Overview:The Service Desk Analyst will provide first and second line technical support, resolving hardware and software issues in a timely and efficient manner. This role requires excellent communication skills, problem-solving abilities, and a...

  • Service Desk Analyst

    2 weeks ago

    London,, UK, United Kingdom Burman Recruitment Full time

    Overview:The Service Desk Analyst will provide first and second line technical support, resolving hardware and software issues in a timely and efficient manner. This role requires excellent communication skills, problem-solving abilities, and a customer-centric approach to ensure the smooth operation of IT services within the organization.Key...

  • IT Service Desk Team Lead

    2 days ago

    London,, UK, United Kingdom TRIA Full time

    IT Service Desk Team lead £230-£250 P/D Inside IR35Start date - ASAP 3 month Initial Contract Onsite -Central London We are currently hiring for an IT Service Desk Team Leader to work with on of our leading MSP clients.Accountabilities: - Effectively manage a Service Desk Team and take the lead on solving problems- Lead on certain calls, channelling...

  • Front Desk Receptionist

    2 days ago

    London, UK, UK, United Kingdom Victoria College of Arts and Design Full time

    Company: Victoria College Of Arts and Design (VCAD)Position: Front Desk ReceptionistLocation: ONSITE, London, UK (SE1 4LG)Salary: £24K (Annually)Job Type: Full Time (Monday to Friday)About Us:Victoria College Of Arts and Design is one of the UK’s most dynamic and fastest growing private sector Higher Education providers.The receptionist serves as the...

  • Information Technology Service Desk Manager

    2 weeks ago

    London,, UK, United Kingdom hubbado Full time

    This is a three month contract at rate of £350 to £400 a day (inside IR35) and will require you onsite five days a week.Service Desk Manager required to manage a team of nine Engineers who provide first and second line support.Key responsibilities:Manage the shift pattern, make sure appropriate staffingService requests are mainly for device issues like...

  • Help Desk Support Engineer

    1 month ago

    London,, UK, United Kingdom Global Sports Full time

    Our client, (the Spotlight Sports Group) is looking for a friendly, engaging entry-level Service Desk Support Engineer to provide professional and proactive service in their busy London office.You’ll be joining their onsite IT service desk team and supporting colleagues with end-user support for hardware, software, infrastructure, and telephony requests....

  • Help Desk Support Engineer

    4 weeks ago

    London,, UK, United Kingdom Global Sports Full time

    Our client, (the Spotlight Sports Group) is looking for a friendly, engaging entry-level Service Desk Support Engineer to provide professional and proactive service in their busy London office.You’ll be joining their onsite IT service desk team and supporting colleagues with end-user support for hardware, software, infrastructure, and telephony requests....

  • Service Desk and Network Engineer

    1 month ago

    London,, UK, United Kingdom Syntax Integration Limited Full time

    The CompanySyntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The RoleAs a Service Desk and Network Engineer, you will play a crucial role in delivering support to ensure our clients' business systems operate cost-effectively and robustly.You will act as a single point...

  • Deal Desk Analyst

    4 weeks ago

    London, UK, UK, United Kingdom Aquent Full time

    Job Title: Deal Desk AnalystClient Location: London(Hybrid)Starting: AsapSalary/Pay Rate: £285 per day(PAYE Inside IR35)Duration: 12 monthsThe primary focus of this position will be to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers, maximize revenue, and increase the...

  • Deal Desk Analyst

    4 weeks ago

    London, UK, UK, United Kingdom Aquent Full time

    Job Title: Deal Desk AnalystClient Location: London(Hybrid)Starting: AsapSalary/Pay Rate: £285 per day(PAYE Inside IR35)Duration: 12 monthsThe primary focus of this position will be to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers, maximize revenue, and increase the...

  • Information Technology Service Desk Team Lead

    2 weeks ago

    London,, UK, United Kingdom Syntax Integration Limited Full time

    IT Service Desk Team LeadThe CandidateA Senior IT Infrastructure Engineer inside the Syntax Service Desk Team. Focused on the provision of hands-on technical leadership for the Service Desk. The successful applicant will be responsible for the delivery of support that enables our clients’ business systems to operate cost-effectively and robustly.Involved...

  • Service Desk Engineer

    2 weeks ago

    London,, UK, United Kingdom Connect44 Full time

    Main tasksAct as a single point of contact for phone calls, tickets and emails from staff regarding IT issues and queriesResolve incidents based on 2nd/3rd line of support (including vendors) coordinationHandling of end user service requests from reception until closureEscalate unresolved calls to the relevant Resolver GroupTake ownership of user Incidents...

  • Front Desk Coordinator

    5 days ago

    London,, UK, United Kingdom Office Collective Full time

    Reception Co-ordinator Our client is a full-service law firm based in London, offering a wide range of legal services to both individuals and businesses.The firm provides expert legal advice in various areas including corporate law, family law, real estate, employment, and dispute resolution. They serve a diverse clientele, ranging from large corporations to...

  • IT Support Engineer – Focus on desk moves, evening work

    2 weeks ago

    London, UK, UK, United Kingdom Saragossa Full time

    Get things done without the busy rush of the office, helping colleagues move their desks between the hours of 2pm to 10pm.We appreciate those hours won’t be for everyone, but with the amount of office moves across this 7 floor office, you’re going to have plenty to do, so there’s no better time to do it than when the trading floor is quiet and there...

  • Trading Assistant

    1 day ago

    London, UK, United Kingdom One Ten Associates Full time

    Superb opportunity to join an established manager as a trading assistant on the private credit desk. This is a specialist investment business that is looking to hire a TA to sit with their Private Credit team. The day to day will focus on implementing their strategies, support daily trading workflow, trade capture, and tech maintenance/enhancements across...

  • Facilities Assistant

    4 weeks ago

    London, UK, United Kingdom Career Legal Full time

    We are working with several professional services firms and leading outsourcing providers across London that require Facilities Assistants on a temporary ad hoc basis to join their already established teams for various days, weeks and months. You will be immediately available, flexible and have previous facilities experience. Duties will include: Provide...

  • Traders Assistant, fixed income

    1 month ago

    London,, UK, United Kingdom Hays Full time

    Our client stands out as a fast-growing boutique systematic investment manager, pioneering macroeconomic strategies with unmatched fund performance and leading the industry against their peers. This is a newly created Fixed Income Trader Assistant position within front office to support the Head of Fixed Income as well as the fixed income trading desk. This...

  • Front of House Receptionist

    4 weeks ago

    London, UK, United Kingdom AWD online Full time

    Front of House Hotel Receptionist is required to deliver a consistently high level of customer service at the Reception Desk by dealing with all guests and potential clients in a courteous and efficient manner for a well-established hotel chain based in Central London. SALARY: Competitive LOCATION: Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW...