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Automated Underwriting Manager

4 months ago

London, UK, United Kingdom ReMark Full time

Come and join us to shape the future of the insurance industry


SCOR Digital Solutions (ReMark) is SCOR’s tech-hub for automated underwriting, claims, and HealthTech solutions. By combining SCOR’s comprehensive data and analytical expertise with the award-winning capabilities of our in-house product and technical teams, our solutions are helping insurers to transform the experience of their consumers worldwide. We also conduct annual research with more than 12,500 insurance consumers in 22 key markets around the world, ensuring our solutions are always imbued with the voice of today’s consumers.


SCOR Digital Solutions is an equal opportunity employer. Our team is incredibly diverse, featuring over 175 employees from 33 nationalities across global 15 offices.


You’ll be joining a fast-paced, international team leading the delivery of technical solutions across underwriting and claims. Using SCOR’s extensive knowledge, you will support the development of the underlying rules and logic that reflect SCOR’s and SCOR clients risk appetite. You will also be involved in the development of the cutting edge, next generation of underwriting and claims technology solutions using predictive modelling and Gen AI


Roles & Responsibilities

The Automated Underwriting Manager - Europe has a broad remit encompassing – but not limited to – the work areas below:

  • Provide expert underwriting/claims expertise & knowledge to deliver and optimise each Velogica installation as a leading automated underwriting/claims solution in Europe
  • Design and maintain underwriting/claims rulesets for new UW & Claims system implementation
  • Ensure the configuration reflects our clients’ and SCOR’s risk appetite, optimises STP and uses behavioral science techniques to elicit optimal disclosure
  • Using data analytics, provide a continuous cycle of optimisation, innovation and improvement of the underwriting rules and journey
  • Strong project management skills and a working knowledge of project management methodologies
  • Regular communication with Velogica clients and the SCOR regional market teams using expert data analysis to provide an environment of curiosity, innovation and continuous evolution of our automated solutions


Ruleset design & maintenance

  • Work with the SCOR knowledge teams to translate the SCOR risk appetite into robust underwriting rules that also meet end-customer requirements for simplicity of understanding
  • Support the European new business development initiatives
  • Using data analytics to provide expert insight into all areas of automated underwriting


Local ruleset customisation

  • Gain in-depth understanding of underwriting/claims practices in local markets in Europe
  • Arrange translation of underwriting rules into local languages
  • Maintain close working relationship with the SCOR local market teams and clients


Key stakeholder reporting

  • Provide relevant and regular automated underwriting and claims updates to key stakeholders internally and externally


Core competencies

The successful candidate for this job will be enthusiastic about the responsibilities above, and will have a skillset which complements the job well, including :


  • A client focused approach, with experience consulting with key stakeholders such as customers, client managers, actuaries, marketing, distribution and technology specialists
  • Strong European market insight and knowledge of the auto underwriting/claims landscape
  • Outstanding communication skills, positive energy, and can do attitude
  • Strong project management skills and understanding of the importance in organisation and prioritising
  • Solution driven
  • Experienced in working with teams from diverse backgrounds and markets
  • Highly motivated, taking ownership of multiple projects and their deliverables
  • High standard of quality; and attention to detail
  • Strong time management skills; ability to set priorities, and meet strict timelines
  • Demonstration of professionalism with proficiency in interpersonal and communication skills
  • Strong team orientation
  • Strong documentation skills
  • Proactively seeks new ways of delivering to better quality, cost and process


Required skills & experience

  • At least 5 years’ experience in medical and non-medical underwriting/claims engines for insurance in Europe
  • Experience in auto underwriting/claims with configuration on logic/algorithms and a good understanding of the reinsurance service model
  • Prior experience in designing interactive underwriting/claims questions for automated underwriting/claims engines and in development of new and advanced underwriting/claims systems
  • Project management experience on underwriting/claims solutions
  • French proficiency is an advantage


What we offer

· Health insurance plan

· Pension plan

· Remuneration Policy

· Green Policy

· Evolve in a stimulating and challenging environment

· Share and learn with a passionate international community

· Evolve in a start-up mentality


Our recruitment process

If selected for an interview, you can expect the following stages:

· Screening interview with HR (online)

· Interview with the hiring team & manager (online or in-person)

· Written test or case study


The company working language is English.