Current jobs related to CRM Manager - UK, UK - Pivotal London

  • CRM Design Manager

    3 weeks ago

    UK, UK, United Kingdom DiverseJobsMatter Full time

    Job DescriptionAs a CRM Design Manager, you will be responsible for designing engaging and high performing CRM communication across our Western IP globally. This role works alongside the CRM Manager and the relevant Product Marketing Manager to design and execute best-in-class communication appropriate for both the target audience and our commercial...

  • CRM Manager

    1 month ago

    London, UK, UK, United Kingdom Harnham Full time

    CRM MANAGER UP TO £55,000HYBRID/REMOTE - 1 day a month in the office THE COMPANYThis private healthcare provider is growing massively in the marketing space, and they are now looking for their first CRM specialist to grow this side of the business out! THE ROLEAs a CRM Manager, you can expect to be involved in the following:Developing CRM strategies...

  • CRM Manager

    3 months ago

    London, UK, UK, United Kingdom Zachary Daniels Full time

    CRM Manager | Premium Ladieswear Brand | London/Hybrid | Up to £65k Basic Are you passionate about fashion and customer engagement? Do you have a flair for crafting unforgettable customer journeys? Join our client, a growing premium ladieswear brand known for elegance, quality, and innovation. We're on the lookout for a dynamic CRM Manager to take...

  • CRM Executive

    4 weeks ago

    UK, UK, United Kingdom Profiles Creative Full time

    This award-winning D2C App business is going from strength to strength! We are looking for a conscientious CRM Executive to join this fast-growth tech business based in the heart of Soho!This role is based 4 days a week in the Soho HQ + 1 day remote.The RoleAssist in delivering the CRM campaign plan across our 12 languages and help drive engagement over the...

  • CRM Executive

    1 month ago

    UK, UK, United Kingdom Digital Gurus Full time

    CRM Executive (Digital Marketing) Permanent CRM Executive for a global FMCG brandLocation: Near ChesterSalary: Up to £35k, Depending on experience + Plus Great Benefits!Please apply if you have some experience within Digital Marketing or CRM, this is a great opportunity to work for a successful brand! Key Responsibilities Expert in email campaign...

  • Head of CRM

    1 month ago

    UK, UK, United Kingdom Zachary Daniels Full time

    Zachary Daniels Recruitment are partnered with a leading multi-channel retailer, on the appointment of a Head of CRM & Loyalty to be based in the North Wet (hybrid working). With a strong commitment to growth and innovation, we are looking for a talented Head of CRM & Loyalty to lead our clients customer relationship management strategy and drive the...

  • Senior CRM Executive

    2 months ago

    UK, UK, United Kingdom WeComm Full time

    The BrandThis amazing brand is dedicated to enhancing customer engagement and loyalty through innovative CRM strategies. As a leader in the retail and services sector, they focus on delivering exceptional customer experiences across all channels. With a strong commitment to understanding and meeting customer needs, they strive to create personalised,...

  • CRM Lead

    4 weeks ago

    UK, UK, United Kingdom Talent Guardian Full time

    Our client, ThruDark, are seeking an elite CRM Lead—someone who thrives in the fast-paced, high-performance world of data-driven marketing and customer engagement.This isn't just another role; it’s a mission to elevate the customer experience and take ThruDark’s loyalty and retention strategies to the next level.The Mission:Lead the development of...

  • Interim Project Manager CRM Selection

    3 weeks ago

    UK, UK, United Kingdom Olivi.Growth Full time

    NB: Replacement, immediate startFor our client, an international Retail organisation that is spread over 10 countries within Europe, we are looking for a project manager that has extensive experience within CRM selection and implmentation.The organisation is starting with the selection of a new CRM (Loyalty and Omni-Channel communications) platform. The...

  • Senior CRM Executive

    1 month ago

    UK, UK, United Kingdom Harnham Full time

    Senior CRM ExectutiveHybrid, 3 Days a week on-site (Monday-Wednesday)Up to £35,000 The Company:Working for the UK's largest retailer of motoring and cycling products and services. This role sits within the HMC team alongside 2 other teams. You will report into the CRM Manager. The Role:As a CRM Executive, you will be responsible for: - Looking at the...

  • Senior CRM Executive

    2 months ago

    UK, UK, United Kingdom Better Placed Ltd - A Sunday Times Top 10 Employer in 2023! Full time

    Senior Email Marketing ExecutiveWarrington (On-site)Up to £30,000We are working with an exciting retail e-commerce business who are looking to add an Email Marketing Executive to their growing Marketing team. As an Email Marketing Executive, you wwill develop and grow the CRM channel: ultimately leading them to be recognised as a centre of excellence in the...

  • Senior CRM Executive

    3 weeks ago

    UK, UK, United Kingdom Harnham Full time

    Senior CRM ExecutiveBirmingham - Hybrid, 3 days a week in officeUp to £45,000This company is a leading business in the retail industry and is seeking a Senior CRM Exec to join their BAU team.THE ROLEIn this role, you will be responsible for the end-to-end campaign lifecycles, from conception through to building and reporting. You will oversee and elevate...

  • CRM Controller

    3 weeks ago

    UK, UK, United Kingdom Vertiv Full time

    Position SummaryThe position requires you to support the management of the above contract. CRM management of the contract will be the main responsibility of your role which will include planning and rescheduling of the maintenance visits, breakdowns and remedial visits. The role will require you to gather engineer’s reports and look for recommendations to...

  • Loyalty CRM Executive

    1 month ago

    London, UK, UK, United Kingdom Harnham Full time

    Job Title: Loyalty CRM Executive (3-Month Contract)Location: Westfield Shepherd's Bush (Hybrid - 2-3 days in the office)Contract Duration: 3 MonthsRate: Up to £150 per day (Outside IR35)About the Company:Our client, a leading retailer, are looking for a highly organised and data-driven Loyalty CRM Executive to join their team on a 3-month contract to...

  • Front End Developer

    4 weeks ago

    UK, UK, United Kingdom IMSM Full time

    About UsIMSM Ltd is a leading ISO consultancy firm specialising in delivering high-quality ISO standards to businesses globally. We empower organisations of all sizes to unlock their potential through our professional and straightforward methodology. With a commitment to excellence, innovation, and sustainability, we provide fixed-fee, flexible ISO...

  • Head of Strategy and Operations in CRM

    2 months ago

    UK, UK, United Kingdom Boehringer Ingelheim Full time

    Basic purpose of the jobThe CRM – Chief of Staff is responsible for identifying, scoping, leading / managing, and implementing strategic projects for the CRM franchise in the UK & Ireland. The role is also responsible for the development and implementation of franchise governance, the steering of key business processes (e.g., ICP) and the facilitation of...

  • Technical CRM Executive

    1 month ago

    London, UK, UK, United Kingdom Harnham Full time

    TECHNICAL CRM EXECUTIVE (BRAZE)UP TO £40,000HYBRID - LONDON - FLEXIBLE THE COMPANYThis food/ecommerce business is very well known globally, and they are now expanding their technical CRM team with another Braze expert. THE ROLEAs a Technical CRM Executive, you can expect to be involved in the following:Take responsibility for technical implementations and...

  • CRM Campaign Specialist

    2 months ago

    UK, UK, United Kingdom Superdrug Full time

    Why Superdrug?Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best...

  • CRM Coordinator

    5 days ago

    Lytham St Anne's, UK, UK, United Kingdom Zachary Daniels Full time

    CRM Coordinator | Luxury Retailer | Lytham St Annes, Lancashire | Hybrid Working Salary up to £28k + Great Benefits!Are you ready to take on a dynamic role with a beloved luxury retailer? We're looking for a new CRM Coordinator to join this award-winning team. This company is consistently ranked in the Times 100 best places to work, with a reputation...

  • CRM Administrator

    5 days ago

    London, UK, UK, United Kingdom Val Wade Recruitment Full time

    Data Quality Assistant. Heritage Organisation. Temporary for 8 weeks, Central London location and hybrid, with 2 days working from home. £15 an hour, plus holiday pay.Are you an experienced Data Quality Assistant used to improving the quality of CRM data? Have you worked in a Development / Fundraising team and understand donor relationships and the...

CRM Manager

3 months ago

UK, UK, United Kingdom Pivotal London Full time

CRM Manager

Tech Marketplace Start-Up


Do you want to work at a rapidly growing, digital first brand? This is an opportunity to work alongside & learn from a team with a track record working at high-growth start-ups at a business with enormous upside potential..


The Role:

As CRM Manager you will work closely with the Head of Marketing & to develop & execute CRM strategies. As one the initial hires in the CRM team you will be a go-to person in this end to end role. The channel is seen to be untapped for the brand, with a real opportunity to make an impact & do something special for the business. With buy-in from the leadership team, they are investing heavily in to the channel & looking to scale at pace.

Responsibilities:

  • Plan and execute the email and cross-channel comms strategy for B2B and B2C
  • Create, manage, optimize, and report on email campaigns and tests for triggered and blast campaigns, for both professional and customer audiences
  • Work closely with our Analytics team to manage the customer and professional database, with a focus on retention and engagement
  • Create engaging content in order to generate demand, to upsell and cross- sell, but also to build brand affinity and drive retention
  • Create testing roadmap based on expected business value
  • Developing customer lifecycle roadmap based on personas


About you:

  • 3+ years in an email marketing/CRM role, ideally in a marketplace or tech brand
  • Experience in growing business through owned channels
  • Experience with Zoho, Braze, Adobe, Salesforce or Bloomreach
  • Comfortable with varying briefs, and large amounts of autonomy
  • Ability to build strong relationships across varying teams in the business
  • Data-driven approach with excellent strategic and analytical thinking skills
  • Knowledge and capability of HTML coding and CSS are desirable
  • Proven experience of working on lifecycle automated campaigns


Key Skills: CRM, Retention, Email, App, Push, Digital Marketing, Customer Experience, Growth, Analytics, Data, SQL, Performance Marketing, Digital Media, Digital Advertising, eCommerce, Growth Marketing, Start-up, Tech, Zoho Braze, Adobe, Salesforce, Bloomreach


Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.