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Coffee Research Manager

3 months ago

London, UK, United Kingdom World Coffee Portal Full time

Coffee Research Manager


About Allegra World Coffee Portal

Allegra World Coffee Portal is the leading specialist information provider for senior coffee industry leaders globally. With more than 25 years' experience analysing the global coffee shop market through research, reports and consultancy, our global network of coffee professionals help businesses make informed decisions and develop powerful market strategies. Allegra World Coffee Portal is responsible for producing the Project Café report series featuring primary research on the branded coffee chain market and conducts the annual Great British Coffee Shop Survey featuring the responses of over 40,000 consumers across the UK.


Role Description

The Coffee Research Manager role is critical within the World Coffee Portal research team. Reporting to the Head of Research, you will have primary responsibility for ensuring the team meets its project requirements and deadlines, conducting primary research to the highest standard, consistent across all markets and publications.

Key Responsibilities

· Conduct research in accordance with World Coffee Portal’s proprietary research framework

· Perform coffee market research across multiple global geographies

· Train and lead the internal research team according to best practice methodologies

· Represent Allegra World Coffee Portal in person at global industry events and conferences

· Contribute to monthly online client seminars presenting World Coffee Portal data

· Build first rate knowledge of key coffee markets, brand profiles and consumer trends

· Conduct in-depth interviews and distribute surveys with key industry players

· Build the Allegra contacts database by developing a wide breadth of industry contacts

· Support the team in delivering client requirements for bespoke projects

Role Requirements

· Minimum two years’ experience working within market research

· Passion for coffee and detailed knowledge of the wider industry

· Confidence to assume a position of key responsibility with measurable KPI’s

· Experience managing a team of researchers coordinating on multiple projects

· Strong time management skills and capable of working to tight deadlines

· Excellent verbal and written communication skills

· Expert in Microsoft Excel & PowerPoint

· University degree or above

· Must be based in London, UK

Role Desirables

· Experience using IBM SPSS Statistics


Benefits

· Hybrid working after successfully passing a 3 month probationary period

· 24 days annual leave + 1 day off for your birthday + plus bank holidays

· Days in lieu of any event work held over a weekend

· Internal promotion opportunities


Contract: Permanent, full-time

Salary: £45,000 per annum.

Working Hours: 40 hours per week

Location: Hybrid, with head office in Camden, London


Diversity, Equity and Inclusion

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, belief, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, socio economic background, sex, sexual orientation, religion or race or any other legally protected status. We also recognise the importance of diversity of thought and other forms of neurocognitive variation.


Application Process

Following a suitability and eligibility screening call from Allegra’s Group Head of People, candidates will undertake a remote 90-minute online assessment focused on core research skills and attention to detail. Successful candidates in this phase will then be invited to Allegra HQ in Camden for an interview with Allegra World Coffee Portal’s Head of Research.