Director of Operations

2 months ago


Leeds UK, West Yorkshire, United Kingdom Practicus Full time

Are you a customer-centric, operational leader looking to join an exciting business that’s bringing innovation to the healthcare market?


This is a truly unique opportunity to play a key role in a business that is transforming patient experience in the medical devices market.


The journey of innovation that this business is on will lead to a significant improvement in the quality of life for patients who rely on their service for vital products to support management of long-term health conditions.


Our client is revolutionising the patient experience in this market, not just by designing and manufacturing products, but by putting the patient experience of accessing those products at the very centre of their focus. Having already introduced digital enablement to speed up the process of prescription dispensing and product access/purchase, this organisation is now looking to scale their model in a way that enhances customer experience and at the same time drives commercial success. This is an opportunity to be a part of an amazing business growth story.


Who are we looking for?

This is a role for a senior operational leader who has had significant experience of building and nurturing teams and embedding exceptional customer service behaviours.


The key to this role is flexibility. Each day is different and the challenges and circumstances can change by the minute. It is important that you have the ability to be both proactive and strategic, as well as being someone who can roll your sleeves up and take ownership for immediate challenges as they arise. This is a complex and interdependent end-to-end structure that can very quickly encounter challenges and if not resolved quickly, might affect other parts of the operation and the patient experience.


We are looking for someone who is passionate about making a difference to the lives of others, and can run an extremely efficient and continuously improving operation with many moving parts, in a commercially viable way.


We are open to experience from all sectors, but would like to hear from anyone who has a track record of leading customer care and service operations in an innovative enterprise.


We’d like to understand how you improved those operations and the metrics that were used to measure your success. What changes you instituted to improve the customer or user experience? How did you create a high performing culture and get the team to gel?


Head office is in Leeds, with a warehouse in Bradford. There is a need to be visible at either site for the majority of the week.


  • IT Director

    3 weeks ago


    Leeds, UK, West Yorkshire, United Kingdom Fruition IT Full time

    IT Director£90,000 + 10% bonus + Company benefitsLeedsHybrid working - 2 days per week onsite Fruition IT are recruiting an IT Director of behalf of an organisation going through a significant transformation journey. Why Apply?Our client is embarking on a transformation journey, leading the company into a tech led future.As IT Director, you'll lead the...


  • Leeds, UK, West Yorkshire, United Kingdom HW Interim Solutions Full time

    HW Interim Solutions is working with a privately owned, international business based in Leeds to appoint an Interim Finance Director for a minimum six-month fixed-term contract. In this key role, the Finance Director will guide the company through a significant period of growth, transformation, and change. The ideal candidate will be a qualified ACA, ACCA,...


  • Leeds, UK, West Yorkshire, United Kingdom Priory Full time

    Mill Garth Hospital is located in Meanwood, Leeds, West Yorkshire. We are situated close to local amenities, regular public transport links and offer free parking. We are a 19 bed standalone rehabilitation and recovery service for adult males. We deliver our services across two wards, one of which delivers bespoke therapeutic programmes (BTP) within two...

  • Deputy Head of Food

    2 months ago


    Leeds, UK, West Yorkshire, United Kingdom CGC Event Caterers Full time

    CGC Event Caterers are recruiting for a Deputy Head of Food & Beverage Operations to join the team! The Deputy Head of F&B Operations will be accountable for the successful operations in all aspects of food and drink customer service throughout the business. We're looking for a catering and hospitality professional with hands on approach and strong...


  • Leeds, UK, West Yorkshire, United Kingdom Get Recruited Full time

    OPERATIONS / OFFICE MANAGER HOLBECK - LEEDS UP TO £40,000 THE COMPANY: We're partnering with a well-established, highly reputable and growing business who have an exciting opportunity for an experienced Office Manager to support the smooth running of the office, operations and accounts. Our client is a business that values their workforce, supports...


  • Leeds, UK, West Yorkshire, United Kingdom MINT - The Window Dressing Experts Part time

    Marketing & Operations CoordinatorLocation Thorpe Park, Leeds LS15 8GB – office based with occasional travel - free on-site parking - MUST live within a commutable distance. Salary From £13.50 per hour / FTE £26,325 (subject to experience) + benefitsFull/part time hours Minimum 26 hours per week, maximum 37.5 hours per week, Monday to FridayBenefitsFree...

  • Managing Director

    1 month ago


    Bradford, UK, West Yorkshire, United Kingdom IDEX Consulting Ltd Full time

    Managing Director – Dynamic Insurance Brokerage in YorkshireLocation: Bradford, YorkshireSalary: Competitive + Performance BonusAre you a visionary leader with a passion for growth and a proven track record in the insurance industry? We're seeking an experienced Managing Director to take the helm of our thriving commercial insurance brokerage, based in...


  • Leeds, UK, West Yorkshire, United Kingdom First Bus Full time

    Job Title: Operational Support AnalystReports to: Operations DirectorLocation: Hunslet Park, Leeds Position SummaryIn a fast-paced, ever-changing environment, understanding our performance and opportunities for improvement is key to our success in delivering a high-quality bus network. The Operational Support Analyst is key to helping us unlock our potential...

  • Operations Director

    2 months ago


    Birmingham, UK, West Midlands, United Kingdom SF Executive Full time

    Our ClientA rapidly growing, West Midlands-based tour operator with a fantastic reputation for excellence and quality of delivery. As they continue their impressive growth, they have identified the need for an Operations Director to oversee the day to day running of the business. The RoleIn this wide-ranging Operations Director role, you'll report to the...

  • Operations Director

    4 days ago


    Horsham, UK, West Sussex, United Kingdom Future Build Recruitment Full time

    Job Title: Operations DirectorLocation: Airdrie, ScotlandSalary: Circa £100,000 + PackageFuture Build Recruitment is currently searching for an experienced Operations Director to join a leading social housing refurbishment contractor. This role is based in Scotland and involves overseeing multiple contract types, including fire upgrades, kitchen & bathroom...


  • Lancashire, UK, North West England, United Kingdom Broster Buchanan Full time

    Operations Director – Plant Hire Business (Client-based Role)Location: Lancashire, UKSalary: Competitive Salary + Attractive Benefits PackageAbout Our Client:Our client is a leading plant hire business based in Lancashire, renowned for their extensive inventory of high-quality machinery and their commitment to delivering excellent service to the...


  • Leeds, West Yorkshire, United Kingdom Search Full time

    Job Title: Event Project Director Are you a seasoned event professional with a passion for delivering world-class exhibitions? Search Recruitment Consultancy are proud to be partnered with an agency seeking a highly skilled Event Project Director to lead and manage large-scale exhibition projects within our dynamic Event Services team. If you're a...

  • Bid Writer

    3 months ago


    Leeds, UK, West Yorkshire, United Kingdom Zest Full time

    Purpose of jobOur aim is to become a market leader in the provision of Electric Vehicle charging solutions to Local Authorities and Businesses as part of our strategy to lead the transition to zero carbon.The goal is to undertake an ambitious electric vehicle charging installation program, deploying high volume and quality EV installations across the nation....

  • Head of Bakery

    3 weeks ago


    Leeds, UK, West Yorkshire, United Kingdom GET BAKED® Full time

    Get BakedGet Baked, the home of recently retired incredible cake Bruce (#lifeisforliving) and new guvnor Bertha his by far better half, is recruiting. Take a look at our website and Socials to learn more about Bruce and Bertha, plus our other amazing products and how we like to do things.Founded a few years ago now, we’re seeing rapid growth including...


  • Leeds, UK, West Yorkshire, United Kingdom Christie & Co Full time

    Who are Christie & Co?We’re the leading specialist advisor for buying and selling businesses in our sectors - hotels, pubs, restaurants, childcare, healthcare, convenience retail, leisure and medical.Where we workWe employ the largest team of sector specialists in the UK and the largest group of hotel specialists in Europe, providing professional brokerage...

  • Bid Manager

    3 months ago


    Leeds, UK, West Yorkshire, United Kingdom Zest Full time

    Purpose of jobOur aim is to become a market leader in the provision of Electric Vehicle charging solutions to Local Authorities and Businesses as part of our strategy to lead the transition to zero carbon.The goal is to undertake an ambitious electric vehicle charging installation program, deploying high volume and quality EV installations across the nation....

  • Partner M&A

    3 weeks ago


    Leeds, UK, West Yorkshire, United Kingdom Walker Lovell Full time

    Our client is a leading national, award-winning business advisory firm with a specialist Corporate Finance team. The firm has achieved substantial and impressive growth, and currently has an exciting opening for a Partner level candidate to join and spearhead its M&A advisory offering in its Leeds office.This is an exciting opportunity to join a dynamic firm...


  • Leeds, UK, West Yorkshire, United Kingdom searchparty digital Ltd. Full time

    Digital Marketing Lead65k. Plus car allowance, bonus and benefits.Hybrid. 1-2 days a week with the team in the Leeds office.This is a corporation with a with a US turnover of 22 billion and a European turnover of 9 billion.However, this is no legacy business, nor corporate culture environment. The marketing team is more marketing agency culture, but...

  • Sales Coordinator

    4 days ago


    Leeds, UK, West Yorkshire, United Kingdom Moston Full time

    Job Title: Sales Coordinator Location: Leeds (Hybrid Working) Salary: £30k - £35kPurpose of the Role The Sales Coordinator will provide essential administrative support to the Senior Management Sales team. This role is crucial for ensuring smooth administrative operations, including maintaining accurate records and managing correspondence efficiently. Our...


  • Leeds, UK, West Yorkshire, United Kingdom Elizabeth School of London Full time

    Company: Elizabeth School of LondonJob Title: Student Support CoordinatorLocation: ON-SITE, Leeds, LS1 2TWSalary: CompetitiveEmployment Type: Full-Time, Monday - Friday (occasional weekend & evening work may be required)Department: Student Support.Reporting to: Student Support Manager & Assistant Manager.Position Overview:We are seeking a dedicated and...