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Customer Service Representative
1 month ago
Company Description
Phone House Shop is a leading retailer in the mobile phone industry, offering a wide range of smartphones, accessories, and mobile services. Our commitment to customer satisfaction and quality products has made us a trusted name in the telecommunications sector. We pride ourselves on providing excellent customer service and staying up-to-date with the latest technology trends.
Role Description
This is a full-time remote role for a Customer Service Representative at Phone House Shop. The Customer Service Representative will be responsible for handling customer inquiries, providing product information, resolving customer complaints, and ensuring customer satisfaction.
Qualifications
- Customer Service Representatives, Customer Support, and Customer Service skills
- Customer Satisfaction and Customer Experience skills
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks
- Problem-solving and conflict resolution abilities
- Experience with CRM systems is a plus
- High school diploma or equivalent required
- Applicants must be currently working in the telecommunications sector with companies like Tesco, Three, O2, or similar
Note
- To apply for this position, please ensure that your CV includes your WhatsApp number for further communication. Applications without a WhatsApp number may not be considered.
- Only for UK Citizen.
