Techncial Product Manager

3 weeks ago

Merstham UK, Redhill, United Kingdom aap3 Recruitment Full time

We are working with an established, successful and growing Satellite Communications organization with an exciting opportunity for an experienced Product Manager from a technical background. The organization specialize in government, defence and maritime sectors.


  • Hybrid role based from their Surrey offices
  • Salary to £55K


Additional benefits include:

  • Bonus
  • Pension matched to 7.5%
  • Private healthcare
  • Free onsite gym
  • 25 days holiday
  • Free parking/electric charging


In this role, you will work with the organization and wider teams translating their technology into commercial offerings that are customer and benefits-led. You will be the technical product champion for the organization's products and services both internally and externally. You will act as an SME ensuring sales and other departments are kept fully up to date with current and future offerings.


Eligibility for UK SC-level security clearance will be required for this role (min 5-year work history in the UK).


Key Responsibilities:

  • Produce/ translate technical content into customer/benefits-led output including bids, white papers, brochures, application notes, user guides, technical service updates and input for press releases.
  • Assist in defining go-to-market strategy, helping the Head of Product and Marketing and Commercial Product Manager understand the technical product positioning, key benefits, and target customers.
  • Work with Marketing and Communications to ensure suitable and up-to-date marketing and sales collateral, user guides, FAQs, sales benefits and fact sheets
  • In liaison with the Head of Product produce product marketing plans and value-added services to ensure the organization becomes one of the leading providers in our specified markets.
  • In liaison with Marketing and Communications assist in the product marketing launch of new products and services
  • Conduct market research and ongoing client consultation to specify market requirements for current and future products
  • Drive new products or services across the wider company and teams.
  • Undertake product evaluations and work closely with Systems Engineering teams to provide technical product expertise in launching new products and services.
  • Provide technical product support in customer meetings, demos, and events
  • Requirements capture for internal and external software development projects.
  • Project Management of in-house projects
  • Conduct internal training courses for sales, support, and other relevant back-office functions.
  • Product competitor analysis and comparison. Production of collateral to be used for internal and external purposes.
  • Manage hardware manufacturers for technology products and determine new product capabilities and how they integrate with organization products and infrastructure.


Key skills and experience required:


Essential

  • Experienced in Technical Product Management.
  • Good knowledge of IP networking
  • Mobile Satcoms, communications or technology experience.
  • Excellent written and verbal skills
  • Used to managing hardware suppliers and assessing new and existing product capabilities
  • Requirements capture and application
  • Project Management experience
  • Flexible, customer-orientated and self-motivated and team player
  • Willingness and ability to learn quickly
  • Intermediate level or above with Word/Powerpoint/Excel
  • Must be organised, methodical and a good multi-tasker.
  • Occasional business travel


Highly beneficial

  • Familiarity with modern digital satellite communications & IT systems
  • Knowledge of VSAT networks and infrastructure
  • Exposure to operating systems (Linux, Windows)

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