Human Resources Operations Manager
2 days ago
Frazer Jones are delighted to be partnered with a leading Fin-Tech organisation with an insurance spin to their bow. The company has grown significantly and prides themselves in achieving its greatness through their people; with a flat structure and real opportunity to shape your career with them.
Due to outstanding growth plans, a new Workday implementation and focus on consolidation over the next few months, we're looking for a HR Operations Lead to join the team on a permanent basis.
This role will focus on managing their HR Ops specialists, supporting TUPE, leading Workday integrations and leading large-scale HR operations projects. Someone with proven expertise mentoring team members in an everchanging and scaling organisations is must-have. Knowledge working across Europe is also required.
Responsibilities:
- Management of the first line support and service for internal/external queries via email, phone and/or HR Service Now once implemented.
- Line management responsibility for a team of 4 across the UK, Europe and America.
- Support the HR Shared Services strategy, focusing on the HR Operations service and delivery in preparation for Workday.
- During the Workday project, act as Workday SME for HR Operations.
- Provide functional knowledge and expertise on local requirements, covering HR business processes and legal/statutory requirements.
- Manage the HR Operations function's review and input as requested on design requirements, test materials, configuration, training materials.
Requirements:
- 6 + years' experience in HR Operations across Financial Services or Technology
- Previous experience with a TUPE process
- Proven expertise with Workday is a must-have, ideally implementation
- Solid verbal, written, interpersonal and telephone communication skills
- Experience leading large-scale HR Operations projects
- Experience with mentoring team members
- Ability to autonomously vendor manage a large volume of suppliers
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