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Ecommerce Executive

3 months ago

North Shields UK, Tyne & Wear, United Kingdom OddBalls Full time

We are hiring Could this be you? We’d love to hear from you if it is.


Ecommerce Executive

An Ecommerce executive supports the implementation and execution of an organisation’s online sales strategies, working closely with the Ecommerce manager and other team members to enhance the online shopping experience. The role involves assisting in the management of the Ecommerce website, executing digital marketing campaigns, updating product listings, and analysing sales data to identify trends and opportunities for improvement.


About the Company

OddBall’s is one of the UK’s most vibrant and distinctive underwear brands, offering high quality underwear and associated products via its online marketplace and is currently one of the fastest growing e-com brands in the Northeast.


With over 300 sleek underwear designs, cutting-edge sportswear, and accessories that turn heads, we're the go-to brand for those who appreciate quality and style. But it's not just about looking sharp; it's about doing good too. We now donate to, support and make underwear for some brilliant charities – and have donated over £950,000 since 2014. Our aim is to donate over £1,000,000 to charities by the end of 2024.


In the sports arena, we've forged partnerships with the heavyweights - The British & Irish Lions, England Rugby, and a lineup of top-tier teams. We play hard, and we win big.


Key Responsibilities:


· Ensure we have a solid process for updating Product Title formats, Description formats, URL structures

· Regularly review and update product, collection and information landing pages to ensure they are up to date, promote our brand effectively and support in driving conversions

· Support with proactively updating the website with seasonal banners, highlighting new product launches, markdowns and promotions in line with our Marketing calendar

· Support with strategies around upsell, post purchase, abandoned baskets, referral when required

· Work with our Paid Experts and share insights to optimise performance across paid and organic

· Support with managing price changes across our site and spot checks to ensure all product data is accurate and up to date

· Collaborate with the marketing team to drive traffic and increase conversion through email, paid social media, and affiliate channels.

· Monitor website performance data to identify opportunities for improvement and assist in implementing A/B testing.

· Coordinate with the development team to support site functionality enhancements.

· Stay updated on industry trends and competitor activity to contribute to strategic planning.

· Provide support to the ecommerce team in achieving departmental goals.


The successful candidates’ skills & qualifications


· Bachelor’s degree in Marketing, Business, or a related field

· 2+ years of experience in ecommerce management, preferably within a fast-paced retail environment.

· Proficient in Excel

· Proficiency in Shopify Plus desirable

· Experience in an e-commerce environment would be desirable

· Experience of working effectively with internal and external stakeholders to deliver successful projects

· Strong written and verbal communication skills

· Meticulous attention to detail and data orientated

· Self-motivated and highly organised

· Excellent written & spoken English

· Passionate about personal growth and development


Our values

Smile: OddBalls and smiling go hand-in-hand the perfect combination for a great working environment.

Family: We support each other to achieve their professional goals and include everyone.

Quality: We pride ourselves on the quality of our products and customer service. Join our league of dedicated professionals who are committed to excellence and innovation.

Cause: We raise awareness and money for charities in our own unique way to give back to the communities.


Equality Policy

Oddballs is an equal opportunities employer and actively supports Human Rights, and all Equality legislation. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success.


Salary and benefits

Competitive, dependent upon experience


OddBalls understands the importance of a balanced and fulfilling work life. That's why we offer a hybrid working model, allowing you to enjoy the flexibility of working from home one day per week.

Our commitment to work-life balance extends further with our "Early Finish Friday" policy, providing you with the opportunity to start your weekend early.


In addition to these flexible work arrangements, we believe in recognising and rewarding our team. Enjoy discounted products from our range, adding an extra perk to your overall package.


We also offer Biannual social/culture events, free onsite parking, cycle to work scheme, and an abundance of learning and development opportunities.

Place of work

· This role is based at our office on the Tyne Tunnel Trading Estate in North Shields.

· Hybrid, up to 1 day per week from home.


Working hours


Full time, 37.5 hours per week

· 8.30 a.m. – 5.00 p.m. Monday – Thursday

· 8.30 a.m. – 2.00 p.m. on Fridays


Recruitment & interviews

We want everyone to feel supported and able to perform at their best when they join us for an interview. Please let us know if you require any reasonable adjustments to help make your recruitment experience with us more comfortable.


Due to the anticipated interest in this role, we are only able to respond to shortlisted applicants. If you haven't been contacted 14 days after the job advert closing date, please assume that your application has not been successful.