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Director of People Services

1 month ago


UK, UK, United Kingdom Catch22 Part time

Company Description


Catch22 is a social business that designs and delivers services that build resilience and aspiration in people and communities. We believe that people can thrive when they have a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

All Catch22 services deliver at least one (and often all three) of these outcomes and our supported by the Catch22 corporate services hub.

Catch22 Corporate Services has over 100 colleagues working collaboratively to provide efficient, effective, and innovative support systems to empower Catch22 to thrive and maximise its positive impact on society.

The people team is a key member of the corporate services hub, working to create, shape, and deliver people strategies that help Catch22 meet its people goals. The team works across the employee life cycle, bringing to life Catch22's overarching people vision of making the organisation a great place to work.

If you share our values and commitment to transforming people’s lives, get in touch


Job Description


As the Director of People Services, you will be responsible for defining strategy, and ensuring all the organisational HR processes are safe, legal, and delivered in a timely manner.

You will look to see where process improvements can be made, develop and train others and ensure the Catch22 people offer continuously evolves and remains fit for purpose. You will achieve this by inspiring and leading the People team’s operational delivery in the following critical areas:

  • People and Payroll Processing
  • People Partnering
  • People Information System

Your work will involve:

  • Leading the HR systems, Business Partners and the people and payroll transactions teams. Overseeing the strategy, progression and development of each of these areas.
  • Use data, insights and dashboards to provide organisational leaders with patterns, learning and trends related to your teams work.
  • Gaining in depth understanding of Catch22 and make recommendations on how the teams can improve the HR process to meet business need.
  • Maintaining positive employee relations with managers, staff, unions, and other external contacts creating strategies for the HR business partnering teams to promote effective communication between managers and their teams.
  • Working collaboratively with the Director of Employee Experience to set the annual pay strategy and put recommendations forward for annual pay reviews. Ensuring this is aligned with the benefits strategy and keeps the organisation safe and legal. Being a trusted partner to our organisational leaders and operational teams working to develop effective people solutions and ensure every Hub area has a people plan.
  • Be an expert on ER, TUPE and change management, to ensure the Partnering teams are effectively managing risk and providing learning insights.
  • Engaging the wider organisation, providing critical information on the people processes and any future advancements.

Click here to view the full job description.


Qualifications


  • Chartered CIPD professional, with a true generalist background spanning people operation, business partnering, talent acquisition, and HR administration.
  • Professional qualification in Human Resource Management
  • An experienced leader, with demonstrable evidence of leading and developing teams
  • Knowledge of working within a large and complex organisation and working in a unionised environment.
  • Knowledge of setting and implementing HR processes and plans.
  • Expert knowledge of cultural change and leadership development tools and techniques and their application to change management.
  • Demonstrable success in delivering change and performance with and through management teams, by engaging them in the strategic direction and delivery plans, establishing clear work priorities with them, delegating effectively.
  • Experience of dealing with complex employee relations matters including TUPE and other change management processes.
  • Experience of creating and executing organisational wide ideas practice.
  • Experience of leading, motivating and inspiring a team.
  • Passionate about people, developing culture, and building careers, with a deep understanding of the Digital/Technology/Design talent landscape.
  • Strong internal and external customer service focus
  • The ability to manage multiple priorities simultaneously



Additional information


Salary: Up to £70,000 per annum

Hours of work: Full time, 37 hours per week

Flexibility*: Blended working, with two days office based (Head Office, Pear Tree Street, London – preferably Thursday), and three days of remote working. We can also offer flexibility with structuring work around personal commitments.

*Opportunities will also be available to visit some of our fantastic services and teams.

*We are very open to flexible working and welcome applications from individuals who may wish to work e.g., part-time, or compressed hours.

Closing Date: Monday 15 July 2024


Benefits:

  • 28 days annual leave (plus bank holidays), increasing to 33 days, after 5 years.
  • Enhanced workplace pension with 4% employer contribution.
  • Discounted shopping opportunities, with over 1,400 retailers – through our Rewards Hub.
  • Life insurance x3 salary.
  • Enhanced maternity, paternity and adoption pay.
  • Access to health and wellbeing benefits, including 24/7 GP helpline (online video consultations and electronic private prescriptions), and an Employee Assistance Programme (a free, confidential service that offers expert advice, information, and counselling, for all staff and their dependents – 24/7, 265 days a year).


At Catch22 we value equality, diversity, and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.