Client Sales Executive

2 months ago

Bracknell UK, Berkshire, United Kingdom Careskills Academy Full time

Careskills Academy is the UK's premier eLearning training provider for the Adult Health and Social Care sector, proudly part of the outstanding Citation Group, operating under the renowned iHasco e-learning brand. We partner with major Care Group providers nationwide, helping thousands acquire essential adult social care knowledge through our 5-star rated online learning platform. This empowers individuals to perform skilled work within their communities.


Our commitment to excellence is reflected in the high-quality, accredited compliance training solutions we offer. At Careskills Academy, we take pride in delivering top-tier training that meets the stringent standards of our industry, ensuring that our customers receive the best possible education and support.


As part of the Citation Group, we offer colleagues and clients an opportunity they will not gain at many other businesses. The Citation Group has grown rapidly over the past few years and have big ambitions for the future. As a Private Equity backed business, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions.


The role and your background

Are you a driven, money-motivated professional with a knack for building relationships and closing deals? We are looking for enthusiastic individuals who thrive in a dynamic sales environment. Here’s what it takes to excel in this role:


  • Sales Experience: You have a proven track record of success in a telesales role, showing the ability to convert warm leads into loyal clients. Your experience in sales has equipped you with the drive and determination to excel in this fast-paced environment.
  • Consultative Selling: You possess the unique ability to leverage your deep knowledge of both the client and our product offerings to provide tailored solutions. Your consultative approach ensures that each client feels heard and valued, resulting in customized solutions that perfectly meet their needs.
  • Target-Driven: You thrive in a target-driven environment, consistently meeting or exceeding KPIs. Your competitive nature and relentless pursuit of excellence make you a standout performer, always pushing for higher achievements.
  • Effective Communicator: You have mastered the art of questioning and listening, understanding that the key to successful sales is truly grasping your client's needs. Your communication skills ensure that you can convey complex ideas simply and effectively.
  • Lead Qualification: You are an expert at identifying and qualifying leads, turning potential opportunities into successful sales. Your keen eye for detail and strategic approach allows you to create and nurture sales opportunities with both new and existing customers.
  • Client Engagement: You will be at the forefront of client engagement, understanding their unique needs and introducing them to the wide range of solutions we provide. Your proactive approach ensures clients are always informed and supported.
  • Building Relationships: Rapidly building strong relationships with clients is your forte. By delving into their individual goals, challenges, and preferences, you tailor your approach to suit each client perfectly. This personalised attention builds trust and long-term loyalty.
  • Objection Handling: You are skilled at handling objections, addressing any concerns with expertise and confidence. By demonstrating the value of our offerings, you can turn scepticism into satisfaction.
  • Influence and Persuasion: Your ability to persuasively present our services and solutions is instrumental in driving cross-selling success. You have the knack for influencing clients and showing them the true benefits of our offerings.
  • Adaptive Communication: You possess the agility to adapt and vary your communication style to resonate effectively with diverse audiences. Whether speaking with a CEO or a frontline worker, you ensure your message is received with clarity and enthusiasm.


Key Responsibilities

  • Achieve Sales Targets: Consistently meet and exceed sales goals, demonstrating your commitment to success.
  • Lead Nurturing: Convert company-generated leads into valuable business opportunities.
  • Relationship Building: Develop and maintain long-term relationships with customers, ensuring their ongoing satisfaction and loyalty.
  • Objection Handling: Use your expertise to overcome objections by highlighting the features and benefits of our courses and services, converting leads into sales.
  • Client Engagement: Engage with clients to understand their needs and introduce our solutions.
  • Influence and Persuasion: Use your persuasive skills to present our services and drive sales.


What you get from us

From your birthday off work (in addition to a generous annual leave and bank holiday entitlement of 33 days) to wellbeing support and a health cash plan, to recognition and incentives, and continuous learning and development, we invest in you holistically.


We believe work should be fulfilling and enjoyable, so together, we create an environment where you can thrive. You will be surrounded by passionate colleagues who care deeply about our mission and have a true sense of purpose. We will challenge and grow you continuously—you will never find yourself clock-watching with us. We trust you, rely on you, and care about your well-being.

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