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ER Case Manager

2 months ago

Newcastle Upon Tyne UK, Tyne & Wear, United Kingdom James Andrews Recruitment Solutions Ltd Full time

We are currently working in partnership with a public sector organisation based in Newcastle, who are recruiting for two ER Case Managers on an initial temporary twelve-week contract (potential to be extended or permanent role). This position is due to start as soon as possible, with an hourly rate of pay up to £23/24 per hour PAYE/Umbrella.


The ideal candidate will have really strong employee relations case management experience and ideally be CIPD qualified.


Duties will include (but are not limited to):

  • Ensuring employee relation management is applied fairly and consistently
  • Demonstrating current employment law knowledge as a strong backbone to your approach
  • Involvement in hearing and complex cases, striking the right balance of risk and care in concluding the right outcomes for all parties
  • Managing ER casework escalated from site HR Managers including grievances, absence and disciplinaries
  • Running employment law updates with HR managers and upskilling them and operational managers on dealing with employee relations casework
  • Supporting employment related projects as needs be


Expertise required:

  • Strong employee relations case management experience
  • Ideally be CIPD qualified
  • Confident in IT/HR systems and MS Office (Excel)


Working hours:

  • 37.5 hours
  • Monday – Friday
  • 9am - 5:30pm (flexible)


Please note that you require recent experience to apply for this role.


James Andrews is acting as an employment agency and business in relation to this role.


At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.