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Business Transformation Manager
2 months ago
Location: London and Birmingham
Remote
Must be willing to travel
The ideal candidate must have deep operational experience driving change within departments and the business as a whole.
Company Overview
Powerfleet; we are a leading AIoT SaaS provider of mission critical solutions, delivering advanced data insights to mobile assets and fleet operations for business improvement.
We serve over 7500 customers across a wide range of industries including Construction and Heavy Equipment, Distribution, Field Services, Leasing and Car Rental, Government and Public Safety, Manufacturing and Automotive, Oil, Gas, and Chemical, Transportation and Logistics, Utilities and Telecommunications and Cold chain logistics
The Role
To support Powerfleet’s future growth aspirations, a function has been created to drive the transformation agenda across the business. The team will focus on defining and implementing the operating model for the business, opportunities for margin improvement, organic and inorganic growth and market expansion, M&A and integration, business efficiency, and cultural change. This is a highly operational, execution-focused team, which will be integral to the implementation of the company strategy and business transformation objectives. The team exists to enable Powerfleet to meet its corporate goals, while driving efficiency and effectiveness throughout the business.
We are seeking a motivated, highly skilled change and transformation specialist to join the team, help establish and grow its remit, and support the wider organization as it embarks on its next phase of growth.
Responsibilities will include:
Define business transformation initiatives and programmes for Powerfleet:
- Help identify the initiatives that will enable the business to drive margin and EBITDA expansion and increase operational efficiency within the business, expand into new geographies and launch new products.
- Articulate the business need for change; build the business cases to justify investment, measure customer experience impact and business risk, and secure sign off to proceed.
Deliver business transformation programmes:
- Define the programme to deliver the change and lead the implementation, working cross-functionally with Powerfleet team members, customers and partners on a global basis.
- Work closely with customers, suppliers and internal parties to ensure that programmes are delivered within time, cost and quality measures. Hold partners to account, and support customers through change activity.
- Ensure that all business transformation projects are delivered to the highest standards using best in class tools, techniques and processes. Develop the tools, techniques and templates to drive continuous improvement in our delivery methodology.
- Manage the change effectively with sensitivity to teams impacted.
- Ensure that benefits for the business are measured and delivered – EBITDA improvement, customer experience improvement, service improvement, operational efficiency, territory expansion etc., whilst ensuring that the programme is delivered within the specified cost envelope.
- Chair internal and external steering groups to report to senior executives on progress, and ask for help as needed. Engage with senior stakeholders both internally (C-level sponsorship for these initiatives) as well in partners and customers.
- Matrix manage a project team including business sponsors and team members across multiple skill sets and units.
- Set objectives for the team, assign tasks, allocate budgets and agree to timetables for achieving intermediate and overall goals. Drive the team to deliver.
- Adapt well to changing goals, and show flexibility as the programme develops.
- Effectively embed transformation into the operation well past programme implementation and continue to support the operation as the business need evolves.
Key skills and experience:
- 3+ years of experience within a transformation function of a high growth software business
- Significant experience and expertise in managing large scale, complex programmes
- Experience in acquisition integration
- Experience in driving gross margin expansion and cost efficiency in global organizations
- Experience in business systems rationalization and optimization
- Experience in organizational transformation and growing/scaling teams
- Experience of working in multiple geographies
Persona:
- Strong EQ and interpersonal skills
- Highly literate and numerate with strong analytical skills
- Strong program management and leadership skils
- Agitator for change and disruptor of the status quo
- High energy, driven and confident (but not arrogant)
- Action oriented with a high sense of urgency and a “can-do” attitude
- Smart and agile problem solver with low ego and high integrity