Current jobs related to Client Success Executive - London UK, UK - translate plus

  • Head of Customer Success

    24 hours ago

    UK, UK, United Kingdom Springboard Success Full time

    Head of Customer Successup to £50k +10% bonus permanent Hybrid Are you a dynamic leader with a passion for ensuring client success? We’re looking for an experienced Head of Customer Success to spearhead the next phase of growth for a fast-paced, innovative tech company in the meetings and events space. In this role, you’ll take ownership of client...

  • Executive Assistant

    4 weeks ago

    UK, UK, United Kingdom Love Success Full time

    Executive Assistant to CEO and Co-founder£45-55000 + benefitsWest End (Paddington) – Hybrid- 1-2 days in officeOur client is an international consultancy in the financial services sector that has established a London office and employs almost 2000 employees globally. Due to major growth, (plans to double in size over the next 3 years), one of the founding...

  • Client Success Manager

    4 weeks ago

    UK, UK, United Kingdom TopSource Worldwide Full time

    We’re a professional, dedicated team operating in every major market across the globe, with a knack for helping businesses thrive and expand. We offer our payroll, employer of record (EOR) and accounting services to businesses of all sizes in over 100 countries — and counting!We are looking to share our success with a passionate, committed, and...

  • Customer Success Executive

    3 weeks ago

    UK, UK, United Kingdom The People Network Full time

    Customer Success ExecutiveCustomer Success Executive required by a leading, global technology company that provide scalable solutions for commercial real estate, designed to solve the complex operational challenges faced by landlords and flexible workspace operators.This is a fantastic opportunity if you have some technical experience and are looking to...

  • Client Executive

    1 day ago

    UK, UK, United Kingdom CRS Full time

    Job Title: Client ExecutiveLocation: London – NW based, 4 days a week in the office Salary: £30-£40K + commissionMy client is an established SME Lender with 6 successful years of trading in the UK. They have a great reputation in the market for speed, efficiency and flexibility of lending which has allowed them to double lending book in last 12...

  • Customer Success Manager

    1 month ago

    UK, UK, United Kingdom Space Executive Full time

    Customer Success ManagerAbout the RoleJoin a growing FinTech team as a Customer Success Manager, reporting to the Head of Customer Success.Build and maintain strong, long-term relationships with customers, acting as a trusted advisor.Drive customer satisfaction, product adoption, and contract renewals, while identifying up-sell and cross-sell...

  • Client Executive

    1 month ago

    UK, UK, United Kingdom Fintellect Recruitment Full time

    Client Executive Our Client is a large global Financial services provider offering a range of banking products into the SME marketPurpose of the roleThe Client Executive is a Client Facing role that ensures a professional standard of customer service is delivered to our Clients at all times, while also ensuring that risk, internal monitoring and funding of...

  • Client Success Team Lead

    3 weeks ago

    UK, UK, United Kingdom Scaletek Full time

    Client Success Team Lead £36,000 base with £6,000 bonusPrestonAs the Client Success Team Lead for this exciting technology company, you will be responsible for leading and managing the Account Management and Helpdesk teams, to ensure the satisfaction, retention, and growth of the businesses client base.As the successful Client Success Team Lead your...

  • Client Relationship Executive

    4 months ago

    London,, UK, United Kingdom HillierRose Executive Search & Strategy Full time

    Are you looking to gain experience in SaaS sales generation as part of a team responsible for company revenue growth? Do you want to play an important role in building one of the most innovative and exciting AI companies in the world? Do you have knowledge or a keen interest in sign language either as a native user or learner?Due to recent explosive growth,...

  • Client Executive

    2 weeks ago

    UK, UK, United Kingdom Vertical Advantage Full time

    Our client, a marketing technology company is seeking a Client Executive to support clients and assist internal teams. The role includes managing processes, ensuring service levels are maintained, and supporting client activities from setup to reporting.Key Responsibilities:Act as the main point of contact for clients, addressing queries and ensuring timely...

  • Non Executive Director

    2 months ago

    UK, UK, United Kingdom Moon Executive Search Full time

    SHAL Housing is seeking up to five Non Executive Directors, including a Chair of their Finance, Audit & Risk Committee.Time Commitment: 6 Board Meetings + Committee meetings per annumRemuneration: Chair of Committee £3,000 pa, Board member £2,500 paMoon Executive Search is delighted to be retained search partners to SHAL Housing to identify a number of key...

  • Client Executive

    2 months ago

    UK, UK, United Kingdom Toucan Part time

    Client Executive (TikTok) – Job DescriptionA bit about us:Toucan is a full-service Amazon and TikTok agency (based in the UK, NAM, and APAC) and an advanced Amazon advertising partner that supports brands to accelerate their businesses globally. We specialise in Amazon strategy, sponsored advertising, programmatic DSP advertising and creative services...

  • Client Success Executive

    3 days ago

    London,, UK, United Kingdom Expana Full time

    Are you prepared to explore the ever-changing landscape of global commodity prices, forecasts, and market intelligence? Expana is a leading independent provider of this data for the food, consumer packaged goods (CPG), and capital goods industries. We offer our data and insights through various cloud-based SaaS products, as well as APIs and Data Feeds.Join...

  • Customer Success Manager

    1 month ago

    London, UK, UK, United Kingdom J&C Associates Ltd Full time

    We are a Global IT Recruitment specialist that provides support to the clients across UK, Europe, and Australia. We have an excellent job opportunity for you.Job Title: Senior Customer Success ManagerLocation: Shoreditch (Hybrid)Duration: 8 months contractPay-rate: £50k - £62k per annum + paid holidays + pension or £250 - £330 per day Inside IR35What...

  • Client Service Executive

    2 months ago

    UK, UK, United Kingdom BOS WEALTH MANAGEMENT LIMITED Full time

    This position is responsible for providing client service and administrative support to Relationship Managers based in London.MAIN DUTIESProvide fundamental support in all aspects of client service, client relationship building and account maintenance to provide excellent service to Ultra High Net worth/High Net worth clients and assist the business...

  • Enterprise Account Executive

    2 months ago

    UK, UK, United Kingdom Cranmore Executive Search Full time

    We are excited to partner with our client, a next-generation AI firm offering a wide range of solutions for the global life sciences industry, in their search for Enterprise Account Executives based in the UK. Backed by significant investments from their partners, our client has ambitious growth objectives. The Sales Team has been the driving force behind...

  • Senior Customer Success Executive

    1 month ago

    UK, UK, United Kingdom Flair for Recruitment Full time

    Do you have experience within an Investment Platform? Are you client-focused and possess strong communication skills?An embedded investment platform based in Bath is on the lookout for a Senior Customer Success Executive to join their team.Your responsibilities:Be the primary contact for your designated clients working with teams across the business to...

  • Director of Global Customer Success

    7 days ago

    UK, UK, United Kingdom reesmarx Full time

    Our client is a leading FinTech company that provides innovative, award-winning post-trade automation solutions to the global finance industry. With headquarters in London and offices in New York, they connect the market’s key players in repo and securities financing, delivering real-time services that enhance operational efficiency and regulatory...

  • Receptionist/ Office Assistant

    4 weeks ago

    UK, UK, United Kingdom Love Success Full time

    Victoria , LondonHours: 09.00- 17.30 - M-F- Immediate Start1 year Fixed Term Contract starting 23rd September 2024Are you confident, friendly, super organised and looking for an all round reception/ PA/ Office support role in a vibrant friendly PR team? We have a great opportunity to join a sociable, friendly and growing PR office in Victoria where you can...

  • Client Services Executive

    4 weeks ago

    UK, UK, United Kingdom JBR Capital Full time

    JBR Capital is a bespoke specialist high-end vehicle finance lender dedicated to enabling customers to transform their automotive passion into reality. We combine the expertise of our colleagues with the efficiencies of cutting-edge technology to build a scalable platform that redefines passion asset lending.We believe in taking a holistic view of each...

Client Success Executive

4 months ago

London UK, UK, United Kingdom translate plus Full time

translate plus,an award-winning Top 10 international Language Services Provider, including Top 3 in the EU and Top 2 in the UK, is aPublicis Groupecompany, one of the most well-established advertising corporations globally.translate plussits within the network’s cross-media production platform, Publicis Production. This brings together production specialists who are experts in: video, digital media, and print, to produce award-winning content for leading global brands.

Recent recognition awards fortranslate plusinclude an award for “Great Employers”, and an award for “Women in Business”, more details can be found on our website regarding these two great achievements.

translate plusalso promotes numerous employee well-being policies across all our offices, which align with Publicis Groupe guidelines. We offer WFH flexibility to all employees as well as relevant programs to help promote mental and physical well-being.

translate plus is an equalopportunities employerand welcomes applications from all sections of society and does not discriminate on grounds of race, religion, belief, ethnic or national origin, disability, age citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity.

Job Description

Summary:

As the Client Success Executive for the Sale division at translate plus – a Publicis Groupe, this position requires a pure Account Management of current clients and sales experience to be able to sell more of our services to the current clients. Able to manage a portfolio of clients. The candidates will have to come from translation companies.

Key responsibilities:

  • Taking commercial and strategic responsibility for existing and new key client accounts.
  • Handling a diverse range of clients based in different countries.
  • Growing the business relationship through 360-degree approaches, i.e. proactively reaching out to different stakeholders within an organisation/group, e.g. cold calls, warm calls, obtaining referrals etc.
  • Assisting with contract negotiations and tenders/RFIs/RFQs/RFPs as needed.
  • Adding value to business relationships by getting involved in core projects and serving as an escalation point for complaints or other matters.
  • Scheduling and attending face-to-face meetings and conference calls with customers in order to discuss their needs and requirements in more depth, e.g. client review meetings, escalation meetings, new business discussions.
  • Being available for occasional business travels in order to attend face-to-face meetings.
  • Scheduling webinars/online demos in order to present our technology portfolio.
  • Placing regular customer satisfaction calls and scheduling review meetings with key stakeholders.
  • Supporting the onboarding of new departments and stakeholders.
  • Assisting with the quoting process when receiving requests from customers, as well as advising them on capabilities, turnaround times, costs, etc.
  • Preparing presentations for client meetings to a high standard.
  • Preparing and customising proposals/white papers as requested.

Qualifications

  • 3 years+ of account management experience from within the industry
  • Experience at building and maintaining strong ongoing business relationships.
  • Experience with tenders/RFIs/RFQs/RFPs
  • Excellent oral and written communication skills in English
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • A very good eye for detail
  • Negotiation skills
  • Ability to work independently as well as in a team with the confidence to take the lead.
  • Taking pride in delivering a high-quality service
  • It would be a bonus if you are a German speaker

Additional Information

What we offer:

  • Career development and progression possibilities
  • High quality trainings (via inhouse and external trainers) and access to thousands of on-line/e-learning courses to develop essential, functional and industry skills (via Publicis Marcel, LinkedIn Learning, etc.)
  • Work your world – As part of the Publicis Groupe policy, up to 6 weeks of working from a different country
  • Café Marcel – Networking opportunities with fellow colleagues in the Publicis Groupe all around the world
  • Inhouse subsidised Publicis Groupe restaurant
  • Access to subsidised wellness activities (acupuncture, manicures and massages)
  • Staff discount at bars and restaurants in the local area around the office
  • Staff discount at Westfield shopping centre
  • Life assurance and Income protection (disability benefit)
  • Paid leave days increase on yearly basis
  • Work in an Iconic office complex

We also offer an extensive Employee Benefits Scheme, which includes:

  • Team building events
  • Working from home
  • Flex hours
  • Office equipment allowance
  • Family friendly policies (extended maternity/paternity leaves etc)
  • Help@hand (health and wellbeing support)
  • Breakfast, fruits, tea, coffee, cereal
  • Team lunches
  • Easter hamper
  • Pizza day (in office)
  • Flu vaccine
  • Eye test
  • Friday drinks
  • Summer gathering
  • Christmas gathering
  • Christmas gifts/vouchers


In addition to the general benefits scheme we also offer a Service Recognition Plan, which means that with every year at translate plus there are additional rewards for employees such as extra holidays, dental insurance, bonus payments, treats & vouchers, etc.

Do you want to work for a market-leading company?

If you cannot wait to become the next member of our successful team, please contact us now

Please note that we normally receive a very large number of applications. We aim to get back to you as soon as possible should you be invited for an interview. If you are not invited for an interview at this stage, your application will be saved for future consideration - with your explicit permission and as per our GDPR-policy and/or related official regulations.