Senior Account Manager

2 days ago

London UK, UK, United Kingdom GH05T Full time

About GH05T

GH05T is a social media agency which focuses on strategy, ideation, creation, management, and distribution of content for our clients. With a history dating back to 2009, we have worked with some of the biggest people and brands in the world.


About The Role

As a Senior Account Manager you will be responsible for helping build strong relationships with GH05T’s financial focused clients and products through leadership, knowledge and delivering work to a high standard on time.


The day-to-day tasks of this role include the following:

  • Developing client relationships through email, phone and in-person/video conference comms. Demonstrating a positive, problem-solving and proactive attitude towards their wants and needs. Leading meetings with key stakeholders via all communicative means.
  • Planning of content through a knowledge of platforms, frequency and audience behaviour.
  • Craft compelling, brand-aligned copy for a variety of content formats, including posts, captions and short-form video scripts
  • Communicating with the Design Team on volume, frequency, tone and style of content when required.
  • Leading the team on content delivery and ensuring the work GH05T produces is innovative, exciting and on brand for our clients.
  • Being flawlessly strict on deadlines both internally and with the client to ensure that work we are creating is delivered on time and to a standard the client expects.
  • Holding the client to account with regards to timelines and feedback.
  • Managing the delivery of social output for allocated clients and ensuring approval for content is met across multiple territories.
  • Work with the creative team to ensure visual content and copy are harmoniously integrated
  • Identifying opportunities to further the GH05T product to go above-and-beyond our usual service, using this tactic to retain current clients as well as upsell products to them.
  • Being aware of client issues and raising these with management when appropriate.
  • Developing knowledge and understanding of internet culture and behaviors to continually innovate the GH05T business proposition.
  • To undertake such other tasks including general administrative duties as may be required from time to time.


Role Specifics

The Senior Account Manager at GH05T is responsible for managing client relationships and leading content strategy, particularly in the realm of investor relations. Key responsibilities include:


  • Translating Financial Data: Simplifying complex financial reports, stock updates, and projections into accessible content for investors and stakeholders, ensuring clarity and compliance.
  • Managing Investor Campaigns: Overseeing multi-platform communication strategies, such as earnings calls and investor presentations, to maintain transparency and trust.
  • Collaboration with Teams: Working with financial analysts and internal teams to ensure accurate and timely external communication reflecting the company’s financial health.
  • Monitoring Financial Trends: Staying updated on financial markets to inform content strategies and keep communications relevant to market conditions.
  • Ensuring Compliance: Ensuring all investor communications meet regulatory standards set by relevant financial bodies, including SEC or FCA.
  • Developing Financial Marketing Strategies: Crafting content strategies targeting investors, increasing engagement and visibility through social platforms.
  • Content Approval: Managing content approval workflows to ensure all communications are accurate, timely, and meet the highest standards.
  • Upselling Client Services: Identifying opportunities to offer enhanced GH05T services, such as advanced reporting or digital marketing campaigns, to boost client satisfaction.
  • Data-Driven Optimisation: Analyzing performance metrics of investor communications to optimize future content and engagement strategies.

About You

We are looking for someone that is personable, has a strong character but practices humility, demonstrates an understanding of client needs but is able to be diplomatic when required, as well as:


  • 3+ years experience in a social media role at a creative agency, working with brands.
  • Basic knowledge of paid/dark social.
  • Effective copywriting skills in relation to social media content.
  • Strong understanding of financial statements, investor relations, and compliance in highly regulated environments.
  • Experience working with financial data and terminology, including the ability to interpret and communicate this information clearly.
  • An ability to communicate with clients in a friendly, intelligent and clear manner. Exhibiting diplomacy whilst being clear is of utmost importance. This client responds to direct language.
  • A strong level of fortitude to client demands and be willing to ask for clarification when demands aren’t clear.
  • Knowledge of financial digital marketing trends and platforms, ensuring the effective promotion of investor relations materials.
  • Proactive in addressing investor concerns and maintaining a professional demeanor during earnings announcements, investor briefings, and market updates.
  • High-level attention to detail in financial reporting, ensuring consistency, accuracy, and compliance in all communications.
  • A proactive nature in solving client issues, ensuring the use of all communicative means to ensure the client is responsive and clear on their demands.
  • An understanding of the English language.
  • Extremely good time management skills.
  • Being an ambassador for GH05T at all times.


What We Offer


  • Opportunities for career growth and professional development.
  • Hybrid working.
  • One-month-a-year work from abroad policy.
  • A competitive salary and benefits package.
  • Quarterly allowance for cultural activities.
  • Money towards gym membership and physical/mental health-related activities.
  • A culture that values diversity, creativity, and innovation.


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