Ecommerce Account Strategist

7 days ago

London, UK, United Kingdom Tom & Co. Full time

Job Description

E-Commerce Account Strategist

Tom&Co, London


Looking for a new opportunity? We are on the lookout for a superstar E-Commerce Account Strategist to join our fast-growing agency. If you have proven E-commerce strategy experience and relationship management skills we want to hear from you


Our client portfolio includes well-known brands such as Topps Tiles, Oliver Bonas, Agent Provocateur with many more clients across various different sectors including Fashion, Homeware, Luxury, Gifting, Outdoors, Food, and Charity.


We believe that work should be fun and that as a team we produce better work when people enjoy their job and are passionate about what they do. Sounds good? Well, what are you waiting for — get your checklist out and see if it’s a good fit.


SUMMARY OF ROLE

Reporting to the Head of Strategy & Growth, you will work across our portfolio to understand and enable client growth goals. As one of two Account Strategists, you will scope and propose strategy & vision roadmaps focused on tangible performance and growth metrics.

You will work closely with the client account manager, project managers and delivery teams to ensure strategy is at the heart of the client relationship with the agency and that workstreams are prioritised in line with growth objectives.


WHO YOU ARE

A “strategy first” commercial and performance-driven consultant, you will be an experienced E-Commerce professional well versed in the digital disciplines that combine to create a successful DTC E-Comm environment. As well as understanding and adopting these digital skills, you will be a sophisticated and accomplished relationship manager able to engage and impress clients at senior leadership level.


A strong team player you will operate agency-wide to coordinate strategic services and technical solutions to optimise your portfolio.


RESPONSIBILITIES

  • Strategy Roadmap creation & management
  • Audit based insight gathering and plan creation
  • Liasing with client account manager, delivery project manager and growth services team
  • Regular client communication, reporting & strategy collaboration at all stakeholder levels
  • Working within the sales team to upsell strategy services to other clients within the portfolio


SKILLS AND EXPERIENCE

  • Hands on experience of managing DTC E-Commerce websites and digital marketing solutions
  • Outstanding client communication skills (verbal and presentation)
  • Excellent Strategic and analytical approach and experience
  • Ability to juggle multiple clients roadmaps at both high and detail level
  • Autonomous time management
  • Previous solution sales experience (min 3-5 years)


Location

The Tom&Co nerve centre is located at our trendy office near Tower Bridge. Office-based two days per week (Tue & Thur) though flexible as needed for client meetings in addition to that.


WHAT’S IN IT FOR YOU?

You will be part of an ambitious agency, experiencing rapid growth. You will be working for the likes of Oliver Bonas, Topps Tiles, Agent Provocateur and lots of other exciting brands. This is a great opportunity where you can progress alongside the company and work closely with the directors.

We offer a scheme for personal self-development as we believe in growing our employees' potential to the full. There are lots of opportunities within the company to develop and increase responsibility and skill set. We have frequent team lunches, breakfasts and quarterly social outings. Tom&Co comprises teams that are cross-channel, so our exciting exchange program allows members of our UK and Poland team to head on holiday to a destination of your choice together.


You will be joining a welcoming, friendly team, with a good sense of humour. You will have a 24 days of holiday, and bank holidays on top, and we even give you your birthday off to celebrate in style. What’s more, we offer flexible working hours and even a ‘Work from anywhere’ scheme that allows you the flexibility to work from abroad for up to four weeks per year.


OH AND ONE LAST THING…

We are committed to diversity within our team and encourage and support female, POC, LGBTQ+ and peoples of all abilities to apply to our roles. We are focused on involving more diverse individuals in all our teams, but especially in our technical teams to do our bit to shrink the gender and diversity gaps in STEM.

  • Creative Strategist – Agency

    1 month ago

    London,, UK, United Kingdom Cranberry Panda Full time

    Creative Strategist – AgencyLondon – HybridUp to £55,000A specialist digital marketing agency is looking for a Creative Strategist to join their dynamic London Head Office. Most of their clients are direct to consumer eCommerce brands; fashion, FMCG, wellness and subscriptions.Day to day you will work closely with the creative & growth teams, concepting...

  • Creative Strategist – Agency

    4 weeks ago

    London,, UK, United Kingdom Cranberry Panda Full time

    Creative Strategist – AgencyLondon – HybridUp to £55,000A specialist digital marketing agency is looking for a Creative Strategist to join their dynamic London Head Office. Most of their clients are direct to consumer eCommerce brands; fashion, FMCG, wellness and subscriptions.Day to day you will work closely with the creative & growth teams, concepting...

  • Data Strategist

    4 weeks ago

    London, UK, UK, United Kingdom Harnham Full time

    DATA STRATEGIST UP TO £50,000HYBRID - CENTRAL LONDON - 3 days a week in the office THE COMPANY This advertising and communications agency is looking help their clients become market disruptors and are looking for a Data Strategist to work across a variety of different clients!THE ROLE As a Data Strategist you can expect to be involved in the...

  • Social Media Strategist

    3 days ago

    London,, UK, United Kingdom Intelligent People Full time

    Working for a well funding and profitable health and wellness eCommerce brand, the Social Media Strategist / Senior Social Media Manager/ Social Channel Community Manager role involves managing one Social Media Manager to develop and execute brand campaigns across social channels, especially Instagram, Tiktok, youtube, podcasts and other relevant...

  • Senior Paid Media Creative Strategist

    2 weeks ago

    London,, UK, United Kingdom Nest Commerce Full time

    Paid Media Creative Strategist Kentish Town, Hybrid Working Permanent Are you a creative strategist with a passion for digital innovation?This is a huge opportunity for an ambitious Senior Paid Media Creative Strategist to join our growing creative team - Nest Studio.About Nest StudioWe’re pioneers in the ecommerce realm, partnering with cutting-edge...

  • Senior Digital Strategist

    1 month ago

    London,, UK, United Kingdom Chemistry London Full time

    Join one of London's premier Digital Experience agencies, renowned for delivering innovative, user-centric design and high-quality tech solutions. With 110 employees across the UK and Europe, this agency has a stellar reputation for addressing complex business needs across various industries.Focusing on ecommerce and content, their work is both...

  • Senior Digital Strategist

    4 weeks ago

    London,, UK, United Kingdom Chemistry London Full time

    Join one of London's premier Digital Experience agencies, renowned for delivering innovative, user-centric design and high-quality tech solutions. With 110 employees across the UK and Europe, this agency has a stellar reputation for addressing complex business needs across various industries.Focusing on ecommerce and content, their work is both...

  • Ecommerce Product Manager

    1 week ago

    London,, UK, United Kingdom Intelligent People Full time

    eCommerce Product Manager | £55-65k + 10% Bonus | eCommerce | London (Hybrid)eCommerce Product Manager / B2C Product Manager needed by eCommerce business in the entertainment space.The eCommerce Product Manager / B2C Product Manager will own the post purchase experience and "my account" products and look at how to add post purchase features and...

  • Insurance Strategist

    1 month ago

    London,, UK, United Kingdom Premier Group Recruitment Full time

    NEW OPPORTUNITY - Insurance StrategistRole: Principal Insurance StategistSalary: £120kLocation: LondonIndustry: Financial ServicesI am working with one of our long-standing clients who are looking for a Principal Insurance Strategist to join them in the Consultanting & Financial Services industry.They provide consulting services through the use of talented...

  • Insurance Strategist

    4 weeks ago

    London,, UK, United Kingdom Premier Group Recruitment Full time

    NEW OPPORTUNITY - Insurance StrategistRole: Principal Insurance StategistSalary: £120kLocation: LondonIndustry: Financial ServicesI am working with one of our long-standing clients who are looking for a Principal Insurance Strategist to join them in the Consultanting & Financial Services industry.They provide consulting services through the use of talented...

  • Key Account Manager Ecommerce Menswear

    1 month ago

    London,, UK, United Kingdom Barbour Full time

    Company Description: The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame...

  • Senior Strategist

    1 month ago

    London,, UK, United Kingdom Direct Recruitment Full time

    Senior Strategist CX / Strategy DirectorCustomer engagement - £65 to £80k + annual bonus London office 3 daysA lovely team with strong and inspiring leadership plus a fabulous range of high profile accounts. They are looking for a Senior CRM Strategist or Strategy Director to with experience in Customer Engagement / CX to join the team.An opportunity to...

  • Senior Strategist

    4 weeks ago

    London,, UK, United Kingdom Direct Recruitment Full time

    Senior Strategist CX / Strategy DirectorCustomer engagement - £65 to £80k + annual bonus London office 3 daysA lovely team with strong and inspiring leadership plus a fabulous range of high profile accounts. They are looking for a Senior CRM Strategist or Strategy Director to with experience in Customer Engagement / CX to join the team.An opportunity to...

  • Strategist

    1 month ago

    London,, UK, United Kingdom Trinity Resource Solutions Full time

    Our client, who are an award winning global brand activation partner are looking for a Strategist/Planner to join their incredible agency!You will be leading and working on CRM programmes and campaigns, providing expert advice to clients on consumer data initiatives. You will be client facing and confident in presenting and able to articulate complex...

  • Strategist

    4 weeks ago

    London,, UK, United Kingdom Trinity Resource Solutions Full time

    Our client, who are an award winning global brand activation partner are looking for a Strategist/Planner to join their incredible agency!You will be leading and working on CRM programmes and campaigns, providing expert advice to clients on consumer data initiatives. You will be client facing and confident in presenting and able to articulate complex...

  • French Speaking Management Accountant

    4 weeks ago

    London,, UK, United Kingdom TalentEdge Full time

    French Speaking Management Accountant Ecommerce Scale UpLondon £50/55k plus bonusTalentedge are working with an extremely ambitious, fast paced ecommerce scale up searching for a French Speaking Management Accountant to join there growing team! The business are at a Series C stage and you will be joining an established finance...

  • Ecommerce Manager

    4 weeks ago

    London,, UK, United Kingdom Sarah Chapman London Full time

    Role: E-Commerce Manager We are looking for a dynamic and hands-on Manager with a strategic mind and successful experience in managing and growing an E-commerce platform. You will manage the brand website and will be responsible and accountable for sales growth and profitability. This will be achieved partly through keeping our current database engaged with...

  • Ecommerce Manager

    1 month ago

    London,, UK, United Kingdom 3Search Full time

    3search have partnered with an exciting health and wellness brand to attract and build the new digital and marketing department due to explosive organic growth. With an incredible success story, over 10 years in the making, the brand's on a mission to empower individuals to achieve their peak performance and well-being. Having already had superb success...

  • Ecommerce Manager

    4 weeks ago

    London,, UK, United Kingdom 3Search Full time

    3search have partnered with an exciting health and wellness brand to attract and build the new digital and marketing department due to explosive organic growth. With an incredible success story, over 10 years in the making, the brand's on a mission to empower individuals to achieve their peak performance and well-being. Having already had superb success...

  • Ecommerce Manager

    4 weeks ago

    London,, UK, United Kingdom Sarah Chapman London Full time

    Role: E-Commerce Manager We are looking for a dynamic and hands-on Manager with a strategic mind and successful experience in managing and growing an E-commerce platform. You will manage the brand website and will be responsible and accountable for sales growth and profitability. This will be achieved partly through keeping our current database engaged with...