Assistant Spa and Leisure Manager

6 days ago


Nottingham Nottinghamshire, Nottinghamshire, United Kingdom Crowne Plaza Nottingham - Valor Hospitality Full time

£26,000.00 Per Annum, 40 Hours per week (5 days)

Do you have the drive to coach, inspire and support your team and club members?

It will be an hands on role with a minimumof 2 days delivering treatments.

As the Assistant Leisure & Spa Manager, you will support the Leisure & Spa Manager in ensuring the smooth running of the treatment department and also the leisure club.

You will be required to have the following responsibilities,

Provide support to each area where needed

Manage spa bookings, packages and schedules efficiently

Ensure high standards of presentation and cleanliness are maintained at all times

You should be confident to cover the Spa and Leisure Club when the Spa Manager is out of the business,

Need to demonstrate competency in all aspects of the role when reporting to the Leisure & Spa Manager.

Set and support retail targets

Lead by example

Handle customer inquiries and complaints promptly and in a professional manor

Strong leadership abilities to motivate and guide a team towards success

Support the implementation of marketing strategies and promotional activities that increase spa revenue and engagement.

Previous experience as a Senior Spa Therapist.

The successful applicant must hold a NVQ level 3 Beauty Therapy qualification or equivalent and have completed the following -

Level 2:

Manicure

Pedicure

Waxing

Tinting

Spray tanning

Level 3:

Massage

Facial

Body scrub

Foot Treatments

Eye treatment

Pregnancy massage ( If possible).

Shoulder, neck and scalp

  • Swedish massage

ESPA trained is desirable but not essential.

Desirable qualifications, Pool Plant Level 3, Emergency Pool Rescue, First aid at work (Must look to complete these qualifications within first 6 months of employment)

In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends and family

  • Valor team member rates at our UK hotels, with rooms from just £30 B&B.
  • Discounted stays for friends and family.
  • 50% discount when dining in our restaurants and bars.
  • Free meals while on duty, keeping you well-fuelled.
  • Access to high-street discounts on a range of shops, experiences and more.
  • Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
  • Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

  • A calendar of wellness activities from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
  • Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
  • Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

  • Fully funded apprenticeship programmes.
  • Internal development programmes, designed to support you as you grow within your role.
  • Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024.



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