Customer Due Diligence Team Lead

2 months ago


London, UK, United Kingdom BACB plc Full time

Additional Info

  • Hybrid Working: 3 days onsite, 2 from home
  • Location: City of London
  • Contract Type: Permanent


About Us

BACB is a UK bank that offers trade finance and investment expertise to clients in specialist markets, especially Africa and the Middle East


We have been helping businesses with trade finance and complementary products for over half a century, focusing on trade flows to and from Africa and the Middle East as well as real estate in the UK.


Our in-depth knowledge of the countries and practices where our clients operate ensures that we put them first.


The Role

The CDD Team Lead is responsible for managing and controlling the day to day operations and resources of the CDD Team, ensuring the efficient processing of customer due diligence (CDD).


The TL is responsible for ensuring quality control across the due diligence process when onboarding new clients, managing/completing periodic/trigger reviews and ongoing name screening.


Take a lead role in working collaboratively with key stakeholders in both first and second line of defence, to ensure that BACB knows its customers and adopts and maintains appropriate systems and controls in the prevention of financial crime and money laundering.


Role Responsibilities

  • Responsible for leading the day to day management of the workflow across the CDD team, working with other Senior Associates to ensure allocation of tasks
  • Supports the Head of CDD and contributes to the overall workflow and efficiency of the department.
  • Support Onboarding, Periodic Reviews, Screening and Behavioural Monitoring
  • Maintains procedures and, where requested by the Head of CDD, enhances and re-writes existing or generates new procedures
  • Ensures quality of work is in line with regulatory requirements, minimum standards and procedures
  • Subject matter expert for the area and provides guidance and training for junior staff and other business areas
  • Responsible for the timely production of appropriate MI
  • Supports the Head of CDD in any financial crime monitoring and audit programmes
  • Supports the Head of CDD with vendor and system management, as required
  • Actively promotes and maintains good relationships with all team members, clients and counterparties, representing the bank in a professional and positive manner


Experienced Required

  • Minimum of four years’ experience within the KYC/AML/Financial Crime banking sector
  • People Manager/Team Leader experience (at least 2 years)
  • Experience of acting in an advisory/approver capacity within a customer due diligence/financial crime team
  • Proven experience of EDD/PEP (high risk) onboarding and high risk jurisdictions and markets
  • Current knowledge of the UK regulatory environment with regard to financial crime prevention, sanctions regimes and other regulatory requirements
  • Proven experience of onboarding a wide variety of client types, such as Financial Institutions, PLCs, Corporates, SPVs, Trusts, Funds
  • Working knowledge of systems such as World-Check One (or other screening solutions), Bankers Almanac, SWIFT KYC Registry
  • Understanding of first line business activities



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